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Ryan and I chatted about
- Optimizing your patient feedback
- The ONE simple thing that can improve patient experience
- How to change a bad patient review
- And more!

Contact Ryan at ryan@satisfiedpatient.com.

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussed

• The cost benefits of direct care
• The satisfaction of consumers and providers
• Offering the direct care model as a benefit to your employees
• How direct care works
• Starting and running a direct primary care business

Get in touch with Neer at https://virtuousbenefits.care/ or https://directmed.care/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Erich Mattei and I spoke extensively about two distinct, but similar, paths to practice ownership in eye care: the cold-start model and the buy/acquire model. Erich's knowledge in helping clinicians to build businesses really shined through. We spoke about

• Growth techniques
• Knowing your values - are you ready for ownership?
• The considerations in either scenario
• The risks within ownership
• The ROI differences between cold starts and acquisitions
• How to secure funding
• and more!

To learn more about Erich's work, find him at akrinos.com or on LinkedIn here - https://www.linkedin.com/in/erich-mattei-0b99549/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Had an incredibly stimulating conversation with Philip Isham. Philip is a consultant to ophthalmology practices and he has an immense background of experience in healthcare leadership. We touched on:

• Living your values.
• The importance of physicians as leaders.
• Positions positions can be more effective as leaders.
• How clinical businesses can get leaders on the same page.
• Mentoring physicians.
• Much more...

You can get in touch with Philip through LinkedIn here - https://www.linkedin.com/in/philipisham/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Patrick and I covered the topic of burnout and stress at work in healthcare. He provided actionable tips to help you manage your own stress and the stress of your team:

- How to reclaim yourself during stress
- How to create psychological safety on your team
- The shocking connection between mind and body
- And more!

Learn more about Patrick and take his burnout quiz at myburnouttest.com

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Hayley and I discussed how she has created a world class culture at Boling Vision in Northern Indiana. We discussed:

• Hiring
• Core Values
• The Denison culture framework
• And much more!

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Robin Clayton was my guest for this episode and we touched on

• Licensing
• Credentialing
• Trends in new healthcare business
• Pitfalls of starting a new healthcare business

Robin can be found at pd360llc.com where she helps healthcare businesses get licensed, credentialed, and started up.

Robin will be opening up a coaching cohort for new healthcare businesses, so reach out if you'd like to learn about that or if you'd like one to one support with business startup.

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

I chatted with healthcare recruiting pro Sean DeVore. We touched on:

• Hiring for culture
• Checking references
• The importance of character in hiring for healthcare
• Hiring overseas staff

And more!

You can find Sean at seandevore.com.

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads