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We explore how leaders in eye care can stop playing fixer and start coaching in ways that reduce burnout, build real capability, and improve clinic flow. We share scripts, mindset prompts, and time tactics that make coaching up and coaching inward both doable and effective.

• difference between consulting, mentoring and coaching
• why curiosity and silence unlock better answers
• aligning on shared goals before hard talks
• a script for coaching up late physicians
• using empathy without excusing behavior
• handling defensiveness and timing the follow up
• self-coaching prompts to clear bias
• common mindset traps and imposter feelings
• calendar audits and meeting triage to free time
• scaling a coaching culture across the clinic

Contact Savory at https://www.savorycoaching.com/ or https://www.linkedin.com/in/savory-turman/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send a text

Chad Miller and I explore how small and mid-sized ophthalmology businesses can compete for talent and drive profit by building culture into daily behavior, not posters. We unpack the real cost of turnover, low-cost listening tools, and how to coach struggling managers toward values alignment.

• how good bosses, teams, and culture retain talent
• the 0.5 to 2x salary cost of turnover
• revenue per employee as a growth metric
• moving beyond lip service to weekly culture rituals
• low-cost listening tactics that build trust
• transparency and vulnerability as the base of safety
• coaching misaligned managers with clear values and behaviors
• hiring and firing by values to protect culture
• framing work as us against the obstacle

If you enjoyed this episode, please subscribe to the show on your podcast app and share it with someone who would value the content
I also invite you to subscribe to my HR newsletter for healthcare leaders. You can find information about that at seasoned advice.com

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

In this episode, I make the business case for appreciation in eye care and show how to turn recognition into a daily leadership habit. From a smarter Employee of the Month to one-on-ones that build trust, I map the moves that keep great people and lift patient experience.

• why appreciation reduces turnover and costs
• designing Employee of the Month for values and fairness
• using stories to teach what good looks like
• addressing Employee of the Month cynicism with clear criteria and communication
• small rewards and taxation compliance considerations
• applying the five languages of appreciation at work
• giving specific, timely positive feedback every day
• gratitude habits that make praise natural
• peer recognition tools to scale positivity
• one on ones that signal value and uncover blockers
• culture, patient experience and HR risk benefits

If you enjoyed this episode, please subscribe to the show on your podcast app and share it with someone who would value the content.

I also invite you to subscribe to my HR newsletter for ophthalmology leaders. You can find information about that at seasoned-advice.com

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Ever wonder how to get more engagement on LinkedIn?

Sheikh Ali is here to debunk the myths of LinkedIn and help you get noticed and grow your presence. We touched on

• The best times to post on LinkedIn
• Why LinkedIn can help a doctor or executive
• The best types of posts on LinkedIn

Sheikh is the founder of SC Medical Media. He can be found at https://www.linkedin.com/in/sheikhali007/ or scmedicalmedia@gmail.com

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Ever feel like your clinic is working hard but not quite working together? We dig into four leadership books that cut through the noise and give you practical frameworks for trust, culture, feedback, and recognition—tools you can use the same day you hear them.

We start with Patrick Lencioni’s The Advantage and its backbone, the Five Dysfunctions model. You’ll hear how trust enables productive conflict, how real debate leads to commitment, why peer accountability beats top-down policing, and how a focus on results keeps the team aligned. From hiring to meetings to strategy, we share how iCare leaders can translate these ideas into cleaner workflows and clearer goals.

Then we hop on Jon Gordon’s The Energy Bus to talk culture, ownership, and direction. Leaders set the destination and decide who’s on the bus. We call out “energy vampires,” share ways to protect momentum, and explain how positivity paired with metrics powers patient flow, documentation, and staff morale. From there, we tackle tough conversations with Marshall Rosenberg’s Nonviolent Communication, turning daily friction into calm, specific feedback that actually lands—observation, impact, need, and a clear request.

Finally, we bring it home with The 5 Languages of Appreciation in the Workplace by Gary Chapman. Recognition is a retention strategy, not a perk. We break down words of affirmation, quality time, acts of service, tangible gifts, and appropriate physical touch (think handshakes and high fives), with tips to match each to your team’s preferences while keeping boundaries and compliance in view.

If you’re leading an ophthalmology or optometry team and want a stronger culture, smoother communication, and better results, this conversation is your playbook. Subscribe, share with a fellow leader, and leave a quick review to tell us which idea you’ll try first.

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Barbra Dey shared her knowledge to help optometrists and ophthalmologists to optimize the profits and patient experience in their optical department. We talked about
- Leadership
- The value of optical
- How you view optical helps create your results (or lack thereof)
- And more!

Find Barbra at https://www.linkedin.com/in/barbra-dey/ and at https://deyophthalmicconsulting.com/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

In this episode of Eye Care Leadership Live, I answer the question "What is HR?"

So many people get a scrunched-up look on their face when I talk about HR. Or, they have a conception about HR that's been informed by really bad experiences dealing with Human Resources leaders or specialists.

In this episode, I talk about what HR can really be in your eye care business.

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

We are re-branding the show!

With my passion for eye care and serving that industry, I've decided to devote this show's content exclusively to eye care and ophthalmology.

I will continue to bring knowledge and guests related to:

• Leadership
• Hiring
• Marketing and growth
• Operational efficiency
• The perspective of the doctor
• And so much more!

Please follow and share!

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads