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We explore how leaders in eye care can stop playing fixer and start coaching in ways that reduce burnout, build real capability, and improve clinic flow. We share scripts, mindset prompts, and time tactics that make coaching up and coaching inward both doable and effective.

• difference between consulting, mentoring and coaching
• why curiosity and silence unlock better answers
• aligning on shared goals before hard talks
• a script for coaching up late physicians
• using empathy without excusing behavior
• handling defensiveness and timing the follow up
• self-coaching prompts to clear bias
• common mindset traps and imposter feelings
• calendar audits and meeting triage to free time
• scaling a coaching culture across the clinic

Contact Savory at https://www.savorycoaching.com/ or https://www.linkedin.com/in/savory-turman/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send a text

Chad Miller and I explore how small and mid-sized ophthalmology businesses can compete for talent and drive profit by building culture into daily behavior, not posters. We unpack the real cost of turnover, low-cost listening tools, and how to coach struggling managers toward values alignment.

• how good bosses, teams, and culture retain talent
• the 0.5 to 2x salary cost of turnover
• revenue per employee as a growth metric
• moving beyond lip service to weekly culture rituals
• low-cost listening tactics that build trust
• transparency and vulnerability as the base of safety
• coaching misaligned managers with clear values and behaviors
• hiring and firing by values to protect culture
• framing work as us against the obstacle

If you enjoyed this episode, please subscribe to the show on your podcast app and share it with someone who would value the content
I also invite you to subscribe to my HR newsletter for healthcare leaders. You can find information about that at seasoned advice.com

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

In this episode, I make the business case for appreciation in eye care and show how to turn recognition into a daily leadership habit. From a smarter Employee of the Month to one-on-ones that build trust, I map the moves that keep great people and lift patient experience.

• why appreciation reduces turnover and costs
• designing Employee of the Month for values and fairness
• using stories to teach what good looks like
• addressing Employee of the Month cynicism with clear criteria and communication
• small rewards and taxation compliance considerations
• applying the five languages of appreciation at work
• giving specific, timely positive feedback every day
• gratitude habits that make praise natural
• peer recognition tools to scale positivity
• one on ones that signal value and uncover blockers
• culture, patient experience and HR risk benefits

If you enjoyed this episode, please subscribe to the show on your podcast app and share it with someone who would value the content.

I also invite you to subscribe to my HR newsletter for ophthalmology leaders. You can find information about that at seasoned-advice.com

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads