In this solo episode of the Sales Maven Show, host Nikki Rausch tackles a topic every business owner faces but few like to talk about: harsh feedback.

Whether it’s an offhand comment online or unsolicited criticism from someone who isn’t your ideal client, knowing how to handle negative feedback is a crucial skill for any entrepreneur. Nikki shares practical strategies to navigate tough comments confidently and grace, without letting them derail your progress.

This episode explores:

1. How to determine whether feedback is worth your energy

2. What to do (and not do) when someone criticizes your content or business

3. The importance of focusing on your ideal audience

4. Smart ways to repurpose content that’s received pushback

5. Real-life examples of how Nikki has dealt with critical responses

If you've ever felt discouraged by a comment or questioned whether you should keep showing up, this episode reminds you of your value and keeps you focused on serving the people who matter most.

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Timestamps

00:43 – Welcome to the Sales Maven Show

01:06 – Facing criticism as a business owner

03:12 – Processing feedback with clarity

05:25 – How (and when) to respond

08:06 – What to do with unsolicited advice

19:34 – Final encouragement for moving forward

Find Nikki:

Nikki Rausch

nikki@yoursalesmaven.com

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To download free resources from Nikki: www.yoursalesmaven.com/maven