Are you ready to take the mystery out of medical credentialing in your dental practice? In this episode of Growing Your Dental Business, host Jacquelyn Hurley welcomes Dondra Edwards, founder of Transition Acceleration Group, to break down the credentialing process and why it’s the key to unlocking successful medical billing.

With over 15 years in the healthcare industry, Dondra has helped dental and medical providers nationwide navigate provider enrollment, payer applications, and compliance standards. She specializes in helping dentists get credentialed to bill medical insurance - a crucial step that too many practices overlook.

In this episode, you’ll learn:

• The key differences between dental and medical credentialing - and why it matters.
• Which payors are most challenging, and how to navigate them
• The #1 factor that makes a dentist successful with medical billing
• Why credentialing errors are a top reason for claim denials - and how to avoid them

Dondra also shares actionable insights for dentists who want to expand patient care, reduce out-of-pocket costs for patients, and open the door to a new revenue stream through medical billing.

Credentialing is the foundation of clean claims and successful medical billing. Without it, even the best billing team can’t get you paid.

If you’re ready to simplify your medical credentialing and start submitting clean medical claims:

1. Connect with Dondra at moreinfo@transitionag.com to discuss your credentialing needs.
2. Partner with eAssist Dental Solutions to ensure your dental and medical billing workflows are seamless, compliant, and revenue-focused.

In this episode, Kristie Boltz shares how dental practices can attract high-value patients by building a “first class cabin” - where marketing is something you do, not something you buy. She breaks down practical strategies to identify and cultivate your ideal patients, improve marketing ROI, and create a team culture that supports long-term growth. Kristie challenges the idea of marketing as a one-time spend, reframing it as a daily habit rooted in team engagement, systems, and accountability. Whether you're just starting or scaling your practice, this conversation will inspire you to think differently about marketing—and empower your team to play a winning role in it.

To learn more about Kristie’s upcoming 3-hour course on “Your 1st Class Cabin” as well as her 6-week CMO Academy, where you can take your entire team and turn them into a Chief Marketing Officer. Visit mydentalcmo.com for more information.

This episode is brought to you by eAssist Dental Solutions, the nation’s leading dental billing company. Just like marketing works best when your whole team is engaged, your collections thrive when your systems are strong and your team is supported. eAssist helps practices collect 100% of what’s rightfully owed, reduce insurance aging, and create the financial clarity needed to grow with confidence.

And if you’re ready to strengthen your billing the way Kristie helps practices strengthen their marketing, visit dentalbilling.com to learn more about partnering with eAssist.

Welcome back to another episode of Growing Your Dental Business! In today’s episode, host Jacquelyn Hurley is joined by Sophia Dunkley, a trailblazer in dental practice coaching with over 25 years of experience. Sophia is known for her innovative strategies that transform dental office dynamics and increase profitability through improved case acceptance, leadership, and patient engagement.

Sophia takes us through her journey into dentistry, sharing how she started from working in a dental office to becoming a certified leadership coach and trusted speaker in the industry. She also walks us through her approach to coaching dental practices, emphasizing the importance of people, processes, and profitability.

Throughout the episode, Sophia covers key topics such as:

• How to create strong leadership and communication within a dental team
• Tips for improving patient scheduling and ensuring treatment plan commitment
• Strategies for boosting profitability by optimizing case acceptance and implementing effective revenue-cycle management

Additionally, Sophia shares her expertise on leadership assessments and how they can help dental leaders improve their effectiveness and create a thriving, patient-first culture.

Special Call-to-Action:

Are you ready to improve your practice’s profitability and leadership? Visit The Practice Navigator to schedule a complimentary discovery call with Sophia Dunkley. Or text eAssistRCM to 3475779102 to get started!

Sponsored by eAssist Dental Solutions:

If you’re looking for a way to streamline your practice’s billing and optimize cash flow, eAssist Dental Solutions can help! Their team of experienced dental billers is here to support you by submitting clean claims, reducing denials, and ensuring your practice stays financially healthy. Visit DentalBilling.com to learn more.

Join us for this insightful conversation and gain valuable tools to elevate your practice to new heights!