Episodios

  • Poland’s Global Moment: How America Sees the Future of Outsourcing

    Poland’s Global Moment: How America Sees the Future of Outsourcing
    Nov 5 2025
    In this episode of Good Morning BSS World, I had a pleasure of hosting three exceptional professionals who represent both sides of the Atlantic - Shelli Ryan (CEO of Ad Hoc Communication Resources), Michael Nacarato (Head of Third-Party Risk Management and member of IAOP’s Strategic Advisory Board), and Jens R. Voigt (Global Outsourcing Leader at eBay). Together, we explored how American companies approach outsourcing, nearshoring, and offshoring - and what this means for Poland and Central Europe.The conversation was inspired by our recent meeting at the Follow the Leaders event in Gdańsk, where we discussed how Polish and Central European businesses can attract more American investors. Shelli emphasized the importance of building a clear narrative and value proposition for Polish service providers - focusing not only on cost but on talent, multilingual skills, and innovation. Michael highlighted the shift from chasing arbitrage to chasing talent and value, especially in the era of AI and automation. Jens shared insights from eBay’s global outsourcing strategy, underlining Poland’s strengths: education, infrastructure, safety, and stability - all crucial for long-term partnerships.We also talked about the need for a unified, public-private marketing effort to promote Poland abroad - similar to campaigns led by African nations - and how Poland can position itself as Europe’s major investment gateway, just like Ireland once did.This episode is a must-listen for anyone in global business services, outsourcing, or economic development. It’s a candid, cross-continental conversation about the future of global delivery, talent, and how to bridge American expectations with European excellence.Key points of the podcast:Poland's competitive advantages in the BPO sector include a highly educated workforce, significant infrastructure investments, and a stable regulatory environment, making it an attractive destination within Europe.To attract American businesses, Poland must enhance its public relations efforts, potentially through a public-private partnership to create a unified and aggressive marketing campaign that highlights its technological advancements and safety.Engaging in direct outreach, such as organizing roadshows in the US and inviting American executives to visit Poland, can help showcase the country's capabilities and foster stronger business connections. Links:Shelli Ryan - https://www.linkedin.com/in/shelliryan/Michael Nacarato – https://www.linkedin.com/in/michael-nacarato-cop-90705311/Jens R. Voigt – https://www.linkedin.com/in/jrvoigt/Ad Hoc Communication Resources - https://adhoccr.com/IAOP - https://www.iaop.org/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/pBhcfzq4adl/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/ Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this ...
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    39 m
  • Avitar: The One Who Helps - Navigating Global Compliance in the IT World

    Avitar: The One Who Helps - Navigating Global Compliance in the IT World
    Oct 14 2025
    In this episode of Good Morning BSS World, I connect with Myroslav Khmarskyi, co-founder and partner at Avitar, a Kyiv-based legal firm specializing in IT law and digital compliance. Our conversation opens with an insightful update on Ukraine’s thriving IT industry, fresh from the IT Arena - the country’s biggest tech event. Myroslav shares how Ukrainian startups continue to innovate even amidst challenging times, with a growing focus on defense tech and digital transformation.We then dive deep into the story behind Avitar, a firm founded in 2018 that has become a trusted partner for IT companies and startups seeking clarity in the complex world of international data protection and compliance. From helping startups structure their legal foundations and register teams, to guiding mature companies through GDPR and global privacy laws, Avitar’s mission truly lives up to its Sanskrit-inspired name - “the one who helps.”Myroslav explains how the company bridges legal frameworks between Ukraine, Europe, and the US, and why being compliant is not just a legal necessity but a strategic advantage for tech-driven businesses. He also offers practical advice for young entrepreneurs navigating the global market and shares how Avitar supports international companies entering Ukraine.Whether you’re a startup founder, IT leader, or compliance professional, this conversation is a fascinating look into how law and technology intertwine to shape the future of business. Key points of the podcast:The Ukrainian IT industry continues to professionalize and innovate, with significant advancements in defense technology and strong participation in major events like the IT Arena.Avitar, founded in 2018, specializes in providing legal consulting for IT companies, focusing on areas such as corporate structure, tax management, and digital compliance, including GDPR.Despite being a small firm, Avitar has a global reach with clients primarily in Europe and the US, offering strategic legal advice to both local startups and international businesses entering the Ukrainian market. Links:Myroslav Khmarskyi on Linkedin: https://www.linkedin.com/in/khmarskyi-myroslav/Avitar - https://www.avitar.legal/en/homeTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ZYagQUldrnQ/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    27 m
  • #133 Feel confident with your English

    #133 Feel confident with your English
    Aug 4 2025
    In this episode of the Good Morning BSS World Podcast, I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language.I have invited to this talk Timothy Whilde, a seasoned Business English Communication Coach, who works with professionals to help them express themselves more confidently, fluently, and effectively in English - especially in high-stakes international business contexts.Far from being a traditional language class, this conversation digs deep into the real frustrations many face when using English as a second language: the pause when you can’t find the right word, the pressure to sound “perfect” and the stress of fast-paced communication in global teams. Timothy shares why the goal isn’t perfection, but clarity, confidence, and context. He explains the role of a coach versus a teacher, how coaching is goal-driven and highly personalized, and why it's not about knowing all the words - but knowing the right ones for the right situations.Whether you're preparing for a key presentation, struggling with cross-cultural meetings, or just aiming to level up your professional communication, this episode is packed with relatable insights, humor, and practical advice. You’ll also learn about the power of pauses, the value of being authentic in your own communication style, and why good coaching can be like an “espresso shot” for your language development.Listen in and discover how you can take your English to the next level - on your own terms. Key points of the podcast:Improving English fluency in a business context is not about achieving perfection but about effectively communicating the right message in the right context.Clients often seek a business English coach to enhance their communication skills for specific professional scenarios, such as presentations or international meetings, rather than to learn every nuance of the language.A business English coach tailors sessions to individual goals and immediate needs, providing practical, high-impact guidance that can be applied directly in professional settings.. Links:Timothy Whilde on Linkedin: https://www.linkedin.com/in/timothy-whilde-english-language-coach/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/02EgHdTI4oU/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    31 m
  • #132 Inside Evolvexe: Building a Full-Scope BPO Powerhouse in Georgia

    #132 Inside Evolvexe: Building a Full-Scope BPO Powerhouse in Georgia
    Jul 28 2025
    In Episode 132 of Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how Evolvexe emerged as one of Georgia's pioneering full-scope BPO providers and what makes the Georgian outsourcing market uniquely competitive.From customer service and content moderation to social media management and identity verification support, Evolvexe delivers a broad portfolio of outsourcing services tailored to global needs. Sergo unpacks why Georgia’s language capabilities, international student community, and cost-efficiency make it an attractive destination for outsourcing – especially for industries like iGaming and tech support.The episode also dives into real-world operational dynamics, such as recruitment timelines, salary benchmarks, and attrition rates, offering a transparent look at what it takes to build a reliable outsourcing business in an emerging market. Learn how Evolvexe provides services in up to eight languages, attracts talent through work-from-home flexibility, and successfully serves clients across the globe — including tech giant ASUS.Whether you’re exploring nearshore BPO options, interested in the Caucasus business scene, or simply love discovering new growth stories in global services, this episode will open your eyes to Georgia’s untapped potential. Key points of the podcast:The BPO sector in Georgia is growing rapidly, driven by cost efficiency and a multilingual workforce.Evolvexe Group offers a range of BPO services including customer support, back office operations, and social media management, with a focus on international clients.Georgia's strategic advantage lies in its ability to provide high-quality services at competitive prices, attracting major international brands like ASUS.. Links:Sergo Baramia on Linkedin - https://www.linkedin.com/in/sergobaramia/ Evolvexe:www - https://www.evolvexe.com/FB - https://www.facebook.com/evolvexellcLinkedin - https://www.linkedin.com/company/evolvexe-llcTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/y8cp8oXNHUY/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    27 m
  • #131 Scaling Smart: Ahmed Refky on CX Growth in Emerging Markets

    #131 Scaling Smart: Ahmed Refky on CX Growth in Emerging Markets
    Jul 22 2025
    In this episode of Good Morning BSS World, I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years of global experience, Ahmed brings a wealth of insights on growth strategies, market entry, offshoring, and scaling for companies seeking to expand their customer experience operations.Drawing from his recent visit to Georgia, a rising star among emerging outsourcing destinations, Ahmed outlines the fundamentals of how markets - both new and mature - can position themselves to attract clients and investors. He stresses the importance of defining a clear value proposition, building strong people-first teams, and developing credible client references before profitability.We explore two key scenarios: how emerging destinations can become visible to global investors, and how established service providers can assess when and where to expand. From nailing down go-to-market strategies to balancing nearshore and offshore models, Ahmed provides practical frameworks based on real-world consulting experience.Crucially, Ahmed reminds us: “Relationships can’t be built behind screens.” He urges stakeholders to blend physical presence with digital engagement, and avoid the trap of overselling. Whether you're a country looking to attract FDI or a BPO aiming to scale abroad, this episode is packed with actionable takeaways.Tune in for strategic insights, market dynamics, and real-world success stories that can help guide your next move in the global CX and BPO landscape. Key points of the podcast:Identifying and focusing on a clear value proposition is crucial for both emerging destinations and service providers to attract and retain clients effectively.Building strong, face-to-face relationships and understanding cultural affinities are essential components for successful client engagement and business growth.Overselling capabilities can damage trust and reputation, making it vital to accurately represent what can be realistically delivered. Links:Ahmed Refky on Linkedin – https://www.linkedin.com/in/ahmedrefky/Planovate - https://www.planovate.com/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/nznooWH2LTo/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    34 m
  • #130 BPO in AFRICA. vol. 7

    #130 BPO in AFRICA. vol. 7
    Jul 18 2025
    In 130 episode of Good Morning BSS World, I reconnect with Rod Jones, patron and co-founder of the Africa Federation of GBS Associations, to explore the latest developments in Africa’s rapidly expanding Global Business Services (GBS) landscape. Broadcasting from Johannesburg, Rod provides a regional update across Southern, Northern, Western, Eastern, and Central Africa. From the YES youth employment program in South Africa and government-backed strategic roadmaps in Ghana and Rwanda, to massive foreign investments flowing into Egypt, this episode paints a vivid picture of a continent on the rise in the BPO/GBS space. Highlights include:Egypt’s booming CX sector with Concentrix, IGT Solutions, and VXI targeting nearly 50,000 new jobs by 2028.Cameroon’s surprising BPO potential, including a multilingual workforce and 400,000 German speakers!Ghana’s 5-year GBS development plan with full governmental endorsement.Ethiopia and Rwanda’s structured approaches to national GBS strategy and incubation.The formation of new country-level associations and a forthcoming advisory board of global GBS leaders.Rod also touches on international interest in Johannesburg as a future BPO hub and plans for the Africa Federation’s high-level gathering in Addis Abeba this September. Tune in to discover why Africa is becoming a powerhouse for global outsourcing and how collaboration, innovation, and investment are transforming its GBS landscape. Links:Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/Africa Federation of GBS Associations - https://africagbsfederation.org/Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=allTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/uXomTVdxgZj/chatElevate Africa - https://www.weelevateafrica.org/Follow the Leaders - https://followtheleaders.pl/ **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    22 m
  • #129 Building business bridges between Poland and Sweden

    #129 Building business bridges between Poland and Sweden
    Jul 17 2025
    In this episode of the "Good Morning BSS World" podcast, I have a pleasure to talk to Fredrik Udd – Managing Partner at Explore Markets and Vice Chairman of the Swedish-Polish Chamber of Commerce – for a deep dive into the evolving business dynamics between Sweden and Poland.Fredrik shares his personal and professional journey that began over two decades ago, when he first landed in a then-evolving Poland. Today, he’s a Warsaw-based entrepreneur and head of Explore Markets, helping Nordic and Central Eastern European companies scale through organic growth and M&A strategies. With a strong connection to both Sweden and Poland, Fredrik is uniquely positioned to provide insight into the bilateral business landscape.The episode explores:The historical and current business relations between Sweden and PolandThe transformation of Poland's economy since EU accessionThe pivotal role of the Swedish-Polish Chamber of Commerce – one of Europe’s oldest bilateral chambersWhy ESG, local partnerships, and cultural nuances matter for Polish companies entering the Swedish marketThe importance of taking the first step in international expansionUpcoming business matchmaking and networking events in both countriesFrom this episode you will gain practical advice on navigating cross-border trade, how to approach Swedish partners, and why the current business climate between the two nations is more promising than ever. Whether you're a startup founder, SME executive, or policy advocate, this conversation offers valuable lessons on building sustainable and culturally aware business bridges between Poland and Sweden.Tune in, and get inspired to take that first step toward Nordic expansion! Key points of the podcast:Swedish companies prioritize ESG compliance and sustainability, which are critical factors for businesses entering the Swedish market.The Swedish Polish Chamber of Commerce has grown significantly, with a diverse membership of nearly 300 companies from various industries, reflecting strong bilateral business relations.For Polish companies looking to enter the Swedish market, thorough market research, local presence, and understanding cultural nuances, including language, are essential for success. Links:Fredrik Udd on Linkedin – https://www.linkedin.com/in/fredrik-uddExplore Markets - https://exploremarkets.eu/Swedish Polish Chamber of Commerce - https://svenskpolska.se/Fredrik’s Email - fredrik.udd@exploremarkets.plChamber events:Matchmaking event in Karlskrona, September 29-30, 2025 (https://www.b2match.com/e/polen-sweden-matchmaking)Networking Meeting in Warsaw, October 7, 2025 Event calendar: https://svenskpolska.se/en/events-en/ Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/fhnWncrxUYb/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    29 m
  • #128 Talks from Georgia – fully packed AGENDA

    #128 Talks from Georgia – fully packed AGENDA
    Jul 9 2025
    In 128th episode of Good Morning BSS World, I take you straight to Tbilisi, Georgia, where I am attending the BPO Leadership Summit 2025, organized by Enterprise Georgia and Ryan Strategic Advisory. Here are first impressions and exclusive insights from a day filled with high-level meetings and discoveries about Georgia's evolving BPO and IT sectors.From lightning-fast business registration (just one day!) to a welcoming labor market for foreign talent, the episode highlights why Georgia is becoming an increasingly attractive destination for global investors. You'll hear takeaways from discussions with key stakeholders like Invest in Georgia, Andersen, Cushman & Wakefield, PwC, and HR Recruitment Agency, revealing competitive tax structures, flexible hiring policies, real estate dynamics, and surprising salary benchmarks in the BPO field.I also take you to Georgia’s Innovation and Technology Agency (GITA), showcasing how the country fosters startups through tech parks and national competitions. With nine innovation parks across the country, including one in Kutaisi housed in the former parliament building, Georgia proves it’s serious about turning ideas into reality.Whether you're an investor, a BPO leader, or simply curious about emerging business destinations, this episode is packed with practical insights and firsthand experiences you won’t want to miss. Key points of the podcast:Georgia offers an exceptionally fast business registration process, allowing new businesses to be registered within a single day.There are no limits on employing foreigners in Georgia's BPO and IT industries, making it easy for companies to bring in or hire international talent.Georgia's tax rates, including a 15% corporate income tax and a 20% personal income tax, are relatively low compared to many other countries.Links:Talk to this podcast with AI – https://gmbw.onpodcastai.com/episodes/7ZsAdUliy6Y/chatEnterprise Georgia – https://www.enterprisegeorgia.gov.ge/ka **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż – https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach – https://www.linkedin.com/in/igortkach/ If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    15 m