Good Morning BSS World Podcast Por Wiktor Doktór arte de portada

Good Morning BSS World

Good Morning BSS World

De: Wiktor Doktór
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"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.Copyright Wiktor Doktór Economía
Episodios
  • How does the history of GBS in Poland look like?

    How does the history of GBS in Poland look like?
    Feb 13 2026
    Here comes the second release of RBGU – Raw BPO & GBS Update – the series of short podcasts presented in raw version. No cuts, no corrections, some mistakes left, but those are the rules!

    Today I have for you a short summary of the history of GBS in Poland. How is started, how it continues. Here you have the full picture.

    If you are interested in growing your BPO or GBS/SSC centres in Poland, let me know. There is much more to say 😉

    🤝 Good Morning BSS World is supported by our amazing Patrons and Partners. You can learn more about them here: 👉 https://wiktordoktor.pl/podcast-patrons-and-partners/

    If you enjoy this episode and want to support the podcast, consider becoming a Patron.

    And before you go - listen, like, share, and subscribe to stay updated with future episodes of RBGU and Good Morning BSS World.

    Thank you for listening! 🎧

    Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    8 m
  • Employing foreigners with Foundever

    Employing foreigners with Foundever
    Feb 2 2026
    I have a pleasure to work with CX industry since late 90s of previous century. I remember the times when first call contact centres were built in Poland and started to grow. Now, in 2026, the CX industry is very well developed and supports clients from all around the World.To do so it is crucial to employ foreigners and also local people with language skills.Few years ago I have met managers from Foundever company, a global organization who provides CX services from many countries. They are also present in Poland in few locations and employ people of over 80 nationalities.How does the recruitment of foreigners look like? What needs to be taken into consideration? Is it easier to recruit German speaking person or perhaps someone who speaks other languages?Those and many more questions I asked Danuta, Manzura and Oskar from Foundever Poland.Grab a coffee and listen how employing foreigners looks like.Enjoy listening.Links:Danuta Oleśkiewicz on Linkedin - https://www.linkedin.com/in/danuta-oleskiewicz/Manzura Sabzalieva on Linkedin – https://www.linkedin.com/in/manzurasabzalieva/Oskar Stawowski on Linkedin – https://www.linkedin.com/in/oskar-stawowski/Foundever – https://foundever.com/pl/Recruitment in Foundever - https://jobs.foundever.com/content/Find-a-Job/Foundever on Instagram - https://www.instagram.com/foundever_poland/Foundever on Linkedin - https://www.linkedin.com/company/foundever/ **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktor You can also write to me. My email address is - kontakt(@)wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/ Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/Hubert Antczak - https://www.linkedin.com/in/hubert-antczak/Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    45 m
  • Value vs Price with Maggi Dewedar

    Value vs Price with Maggi Dewedar
    Jan 27 2026
    Value vs Price with Maggi Dewedar Value or a price or perhaps I should say Value vs. Price - this is a question!? It's common for businesses to base their selection of an outsourcing partner on price. But is this always the right approach? Is the lowest price the final price, or is it something that will soon be revealed—hidden costs? And how does the value of the service fit into this? What should you consider, what should you pay attention to, and how should you create and develop the process of selecting an outsourcing partner? I asked these and many other questions to Maggi Dewedar from enable, a company that has been supporting its clients in the CX BPO sector for years. Enjoy listening.Links:Maggi Dewedar on LInkedin - https://www.linkedin.com/in/maggi-dewedar-2010424/ enable - https://enableoutsourcing.com/enable on LInkedin - https://www.linkedin.com/company/enable-eg/ **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry. If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktor You can also write to me. My email address is - kontakt(@)wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/ Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/ Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    32 m
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