Good Morning BSS World Podcast Por Wiktor Doktór arte de portada

Good Morning BSS World

Good Morning BSS World

De: Wiktor Doktór
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"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.Copyright Wiktor Doktór Economía
Episodios
  • Poland’s Global Moment: How America Sees the Future of Outsourcing

    Poland’s Global Moment: How America Sees the Future of Outsourcing
    Nov 5 2025
    In this episode of Good Morning BSS World, I had a pleasure of hosting three exceptional professionals who represent both sides of the Atlantic - Shelli Ryan (CEO of Ad Hoc Communication Resources), Michael Nacarato (Head of Third-Party Risk Management and member of IAOP’s Strategic Advisory Board), and Jens R. Voigt (Global Outsourcing Leader at eBay). Together, we explored how American companies approach outsourcing, nearshoring, and offshoring - and what this means for Poland and Central Europe.The conversation was inspired by our recent meeting at the Follow the Leaders event in Gdańsk, where we discussed how Polish and Central European businesses can attract more American investors. Shelli emphasized the importance of building a clear narrative and value proposition for Polish service providers - focusing not only on cost but on talent, multilingual skills, and innovation. Michael highlighted the shift from chasing arbitrage to chasing talent and value, especially in the era of AI and automation. Jens shared insights from eBay’s global outsourcing strategy, underlining Poland’s strengths: education, infrastructure, safety, and stability - all crucial for long-term partnerships.We also talked about the need for a unified, public-private marketing effort to promote Poland abroad - similar to campaigns led by African nations - and how Poland can position itself as Europe’s major investment gateway, just like Ireland once did.This episode is a must-listen for anyone in global business services, outsourcing, or economic development. It’s a candid, cross-continental conversation about the future of global delivery, talent, and how to bridge American expectations with European excellence.Key points of the podcast:Poland's competitive advantages in the BPO sector include a highly educated workforce, significant infrastructure investments, and a stable regulatory environment, making it an attractive destination within Europe.To attract American businesses, Poland must enhance its public relations efforts, potentially through a public-private partnership to create a unified and aggressive marketing campaign that highlights its technological advancements and safety.Engaging in direct outreach, such as organizing roadshows in the US and inviting American executives to visit Poland, can help showcase the country's capabilities and foster stronger business connections. Links:Shelli Ryan - https://www.linkedin.com/in/shelliryan/Michael Nacarato – https://www.linkedin.com/in/michael-nacarato-cop-90705311/Jens R. Voigt – https://www.linkedin.com/in/jrvoigt/Ad Hoc Communication Resources - https://adhoccr.com/IAOP - https://www.iaop.org/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/pBhcfzq4adl/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/ Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this ...
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    39 m
  • Avitar: The One Who Helps - Navigating Global Compliance in the IT World

    Avitar: The One Who Helps - Navigating Global Compliance in the IT World
    Oct 14 2025
    In this episode of Good Morning BSS World, I connect with Myroslav Khmarskyi, co-founder and partner at Avitar, a Kyiv-based legal firm specializing in IT law and digital compliance. Our conversation opens with an insightful update on Ukraine’s thriving IT industry, fresh from the IT Arena - the country’s biggest tech event. Myroslav shares how Ukrainian startups continue to innovate even amidst challenging times, with a growing focus on defense tech and digital transformation.We then dive deep into the story behind Avitar, a firm founded in 2018 that has become a trusted partner for IT companies and startups seeking clarity in the complex world of international data protection and compliance. From helping startups structure their legal foundations and register teams, to guiding mature companies through GDPR and global privacy laws, Avitar’s mission truly lives up to its Sanskrit-inspired name - “the one who helps.”Myroslav explains how the company bridges legal frameworks between Ukraine, Europe, and the US, and why being compliant is not just a legal necessity but a strategic advantage for tech-driven businesses. He also offers practical advice for young entrepreneurs navigating the global market and shares how Avitar supports international companies entering Ukraine.Whether you’re a startup founder, IT leader, or compliance professional, this conversation is a fascinating look into how law and technology intertwine to shape the future of business. Key points of the podcast:The Ukrainian IT industry continues to professionalize and innovate, with significant advancements in defense technology and strong participation in major events like the IT Arena.Avitar, founded in 2018, specializes in providing legal consulting for IT companies, focusing on areas such as corporate structure, tax management, and digital compliance, including GDPR.Despite being a small firm, Avitar has a global reach with clients primarily in Europe and the US, offering strategic legal advice to both local startups and international businesses entering the Ukrainian market. Links:Myroslav Khmarskyi on Linkedin: https://www.linkedin.com/in/khmarskyi-myroslav/Avitar - https://www.avitar.legal/en/homeTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ZYagQUldrnQ/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    27 m
  • #133 Feel confident with your English

    #133 Feel confident with your English
    Aug 4 2025
    In this episode of the Good Morning BSS World Podcast, I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language.I have invited to this talk Timothy Whilde, a seasoned Business English Communication Coach, who works with professionals to help them express themselves more confidently, fluently, and effectively in English - especially in high-stakes international business contexts.Far from being a traditional language class, this conversation digs deep into the real frustrations many face when using English as a second language: the pause when you can’t find the right word, the pressure to sound “perfect” and the stress of fast-paced communication in global teams. Timothy shares why the goal isn’t perfection, but clarity, confidence, and context. He explains the role of a coach versus a teacher, how coaching is goal-driven and highly personalized, and why it's not about knowing all the words - but knowing the right ones for the right situations.Whether you're preparing for a key presentation, struggling with cross-cultural meetings, or just aiming to level up your professional communication, this episode is packed with relatable insights, humor, and practical advice. You’ll also learn about the power of pauses, the value of being authentic in your own communication style, and why good coaching can be like an “espresso shot” for your language development.Listen in and discover how you can take your English to the next level - on your own terms. Key points of the podcast:Improving English fluency in a business context is not about achieving perfection but about effectively communicating the right message in the right context.Clients often seek a business English coach to enhance their communication skills for specific professional scenarios, such as presentations or international meetings, rather than to learn every nuance of the language.A business English coach tailors sessions to individual goals and immediate needs, providing practical, high-impact guidance that can be applied directly in professional settings.. Links:Timothy Whilde on Linkedin: https://www.linkedin.com/in/timothy-whilde-english-language-coach/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/02EgHdTI4oU/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
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    31 m
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