Old homes aren’t just charming—they’re built with materials and methods that can outlast anything at the big-box store. We sit down with craftsman and founder Alex Nebe of Retune Restoration to explore how careful preservation and thoughtful upgrades can give pre-1950s houses a second life without stripping away their soul. From window and door restoration to wainscoting and period details, Alex explains why saving original fabric is often the smartest, most sustainable choice.

We dive into the realities of running a one-person shop: wearing every hat, pricing complex work, and educating clients about the time and technique true restoration requires. Alex shares the lessons he’d apply if starting over—investing earlier in relationships and a values-driven culture—and why he’s launching an apprenticeship to grow skills locally. Quiet leadership shapes his approach: do what you say, communicate early, and adapt to different people and situations. That mindset, forged through years of travel and sailing, helps him guide clients through surprises that older homes inevitably reveal.

Looking ahead, Alex plans to expand into larger renovation projects with a focus on healthy, joyful living spaces. We talk practical boundaries for small business owners—vacations, expectations, and making room to breathe—while keeping standards high. If you care about sustainability, craftsmanship, and community, this conversation offers a clear blueprint for balancing quality with growth and turning heritage into an everyday advantage.

Enjoy the episode, then subscribe, share with a friend who loves old houses, and leave a quick review to help others find the show. Interested in working with Alex or learning the trade? Visit the site or connect on Facebook, Instagram, or LinkedIn and keep an eye out for January hiring updates.

Thanks for Listening. You may contact me or our team at https://billgilliland.biz/

All the best!
Bill

Thanks for listening. Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

All the best!

Bill

What if the strongest growth lever in home services isn’t ads, but trust? We sit down with Zeke Seaton of Solid ARM Solutions and Carolina Radon to explore how a healthy-home mission—mold remediation, crawl space encapsulation, moisture control, and radon mitigation—scaled on the back of clean execution and steady referrals. Zeke walks us through the early days as a licensed home inspector, the pivot to specialized services, and the moment he realized billboards and flashy logos could not compete with word of mouth from inspectors, contractors, and tight-knit BNI groups.

You’ll hear the real texture of the trade: crawling tight spaces, dealing with fiberglass, facing spiders and the occasional snake, and still showing up with PPE, tucked shirts, and a respectful tone in customers’ homes. Zeke shares how professionalism on the messiest jobs earns more than five-star reviews—it earns repeat recommendations. We dig into hiring for a hard, hazardous role with clear pay, bonuses, tools, and culture, plus the traits that matter most when the work gets tough and the crawlspace gets tighter.

We also tackle the head game of entrepreneurship. Zeke does not romanticize the grind: you do not just work for yourself, you work for everyone who trusts you. He protects his evenings by shutting down phones at six, manages vacations with short morning check-ins, and credits a skilled virtual assistant in the Philippines for reclaiming time by handling calls, Facebook, website updates, and outreach. Planning the night before keeps materials and steps dialed in, and with the calendar booking months out, he is adding techs and another van to shorten lead times without sacrificing quality.

Enjoy the conversation, share it with a fellow builder or inspector, and if it helps you, leave a review and subscribe so you never miss an episode.

Guest contact info:
Email: info.solidarm@gmail.com

www.solidarmsolutions.com

Thanks for Listening. You may contact me or our team at https://billgilliland.biz/

All the best!
Bill

Thanks for listening. Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

All the best!

Bill

Want a behind‑the‑scenes blueprint for growing a creative business without burning out? We sit down with Kateri, founder of Kateri Jane Designs, to unpack the practical playbook that powers her interior design studio: flexible systems, honest communication, and boundaries that actually hold. No fluff—just the exact moves that turn chaotic days into smooth client experiences.

We start with the foundation: how choosing a malleable CRM like Dubsado transformed inquiry to contract with one‑click automations, clean scheduler links, and customizable templates. That operational backbone reduces back‑and‑forth, prevents mistakes, and gives clients a consistent, professional journey from discovery call to install. From there, we dive into hiring in a field everyone wants to join. Katiri shares how she finds self‑starters, trains by learning style, and builds a culture where questions are welcomed and initiative is expected. The payoff is a team that adapts fast, communicates clearly, and keeps projects moving when plans change.

Then we tackle the owner myths. There’s no “free time” windfall when you run a studio—there’s admin, insurance, payroll, and vendor wrangling. The antidote is delegation and transparency. By outsourcing bookkeeping and installs, and by telling clients the truth about budgets, timelines, and trade‑offs, she earns steady referrals and protects her creative focus. The theme that ties it all together is boundary setting: no interior design emergencies after 5 p.m., weekends reserved for life, and workload caps that keep quality high. Those lines don’t scare clients; they attract the right ones.

If you’re a service‑based founder, designer, or creative entrepreneur looking to scale with sanity, you’ll leave with actionable steps: implement a client‑friendly CRM, hire for initiative, document your processes, delegate non‑core tasks, and guard your calendar. We wrap with quick hits on growth, continuous learning, planning without rigidity, finding inspiration everywhere, and committing through daily small steps. Enjoyed the conversation? Follow the show, share it with a builder who needs better boundaries, and leave a review so more entrepreneurs can find us.

Thanks for Listening. You may contact me or our team at https://billgilliland.biz/

All the best!
Bill

Thanks for listening. Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

All the best!

Bill