Episodios

  • 194 Quality and Root Cause Analysis with Managing Director of Sirf Roundtables, Mr Jeff Naylor.
    Apr 29 2025

    Strengthen your organisation’s future – master the fundamentals of quality and root cause analysis today. Join our community, learn from global experts like Jeff Naylor, and create a culture of stability, performance, and excellence. Visit https://www.enterpriseexcellencegroup.com.au/ or connect via LinkedIn to get involved.

    Summary Keywords

    Quality, root cause analysis, continuous improvement, operational excellence, problem solving, psychological safety, cause tree, five whys, process control, standardisation, reactive mode, training, leadership, culture, performance.

    Introduction

    Welcome to Episode 194 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr. Jeff Naylor on the podcast and community event with us today. Jeff is the Managing Director of Sirf Round Tables, an organisation truly focused on helping organisations create a better future. Sirf Round Tables do all sorts of amazing things around operational excellence and maintenance and all topics, but a particular one, which I experienced many years ago, was around root cause analysis (RCA) and quality. Without a baseline of quality and root cause capability, there are all sorts of things that play out.


    Episode Links:

    Youtube

    Enterprise Excellence Academy


    Contacts

    Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.

    Connect with Jeff Naylor on LinkedIn: linkedin.com/in/jeff-naylor-56555623. Call him on 0409 535 239 and email him at Jeff.naylor@sirfrt.com.

    What's next?

    1. Review your organisation’s quality and RCA practices – are they reactive or proactive?

    2. Implement simple Pareto charts to focus on the highest-priority issues.

    3. Train frontline leaders in Five Whys and root cause thinking to build grassroots capability.

    4. Establish clear standards and visual management to stabilise operations.

    5. Develop psychological safety – encourage and reward problem identification, not punish it.

    6. Connect with Enterprise Excellence Community to access live events, workshops, and site tours.

    7. Book into a Root Cause Analysis Workshop with experts like Jeff Naylor or attend one of the upcoming Enterprise Excellence events.


    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

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    1 h y 3 m
  • 193 Becoming an Employer of Choice with author Lata Hamilton.
    Apr 14 2025
    Grab Lata’s free Creative Launch Ideas Guide with 53 ways to bring your Change and Transformation to life. Get it from www.latahamilton.com/launch


    Summary Keywords

    #ChangeLeadership #EmployeeEmpowerment #CareerOwnership #FractionalWorkforce #LeadershipDevelopment #DigitalTransformation #EmployerOfChoice #OrganisationalChange #ValueOverTime #AgileTeams

    Introduction

    Welcome to episode 191 of the Enterprise Excellence Podcast. It is such a pleasure to have Lata Hamilton, on the show with us today.Lata is a Change Leadership and Confidence expert, author of “Pioneer Your Career Change”, and the creator of the “Leading Successful Change” program. Lata believes everyone deserves to experience the magic of change, and when you transform that experience for others, you transform it for yourself as well. She helps leaders carve their own paths for change in career, leadership and life, and support their teams to find their feet and find their futures. Lata has worked with some of Australia’s biggest companies on changes that have impacted over 100,000 people, operating model changes impacting thousands, global cultural transformations, and digital transformation that is literally changing the way that we work.

    Contacts

    Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.

    Connect with Lata on LinkedIn: www.linkedin.com/in/latahamilton

    What's next?

    1. Rethink the employer-employee dynamic – Shift from “parent-child” to mutual ownership.

    2. Empower employee career ownership – Encourage self-leadership, skill development, and purpose-driven growth.

    3. Train your leaders in change leadership – Don’t assume they're ready—equip them.

    4. Involve your team in transformation – Use current state mapping, co-design, and impact tools to build engagement.

    5. Read Lata’s “Pioneer Your Career Change” book: www.latahamilton.com/pioneer

    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.


    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

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    41 m
  • 192 People First, Process Driven: RUD's Journey to Enterprise Excellence with Courtney Scarrabelotti.
    Mar 24 2025
    CTA

    Download the vivid vision and the case study for Rudd:

    Summary Keywords

    Enterprise Excellence, Continuous Improvement, Lean Methodologies, Vivid Vision, Leader Standard Work, Strategic Direction, People First, Process Driven, Organizational Culture, Accountability, Ownership, Execution Cadence, Respect for People, Strategic Planning, Operational Efficiency.

    Introduction

    In this episode of the Enterprise Excellence Podcast, Courtney Scarrabelotti, Continuous Improvement Manager at RUD Chains Australia, shares the company’s transformative journey toward Enterprise Excellence. From a traditional “box in, box out” business to a high-performing, lean-driven operation, RUD’s story is a testament to strategic direction, structured execution, and a relentless focus on people.

    Contacts

    Brad: connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

    Courtney is contactable on:

    · LinkedIn: linkedin.com/in/courtneyscarrabelotti

    · Courtney is based at Lara Pinter in Brisbane, Queensland, and is open to visitors who want to learn more about Rudd's continuous improvement journey. Visit Rudd Chains.


    What next?


    1. Download the vivid vision and the case study for Rudd:

    2. Consider adopting a Vivid Vision approach—define what success looks like in 3 years and communicate it relentlessly.

    3. Consider an Employee Journey Mapping project with us: addressing employee respect and engagement, connection, and culture. Contact Us for more information

    4. Read our blog for an extensive summary:

    5. Join our Enterprise Excellence Community to be involved with each of our experts: https://www.enterpriseexcellencegroup.com.au/community

    6. Connect with Courtney on LinkedIn and visit Rudd Chains for tours to learn more about their continuous improvement journey.

    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

    Más Menos
    37 m
  • 191: Positive Safety To Drive Excellence With Sentis CEO and Co Author Anthony Gibbs.
    Mar 10 2025
    Summary Keywords

    Positive safety, enterprise excellence, leadership behavior, psychological safety, cultural maturity, high potential events, critical control verifications, intrinsic motivation, frontline engagement, continuous improvement, safety metrics, operational excellence, mindset shift, empowerment, collaboration.

    Introduction

    Safety in the workplace is often measured by the absence of incidents. But what if we shifted our focus to the presence of safety instead? In this compelling episode of the Enterprise Excellence Podcast, I am joined by Anthony Gibbs, CEO of Sentis and author of Positive Safety, along with other industry leaders, to explore how organisations can transform safety from a compliance-driven obligation into a proactive, people-centred practice that enhances both well-being and performance.

    This episode delves into how Positive Safety aligns with enterprise excellence, the crucial role of leadership behaviours, and the importance of fostering intrinsic motivation among employees. The discussion also highlights real-world applications, particularly within BHP’s Hay Point operations, where Positive Safety principles have been integrated into the company’s broader operational excellence system.


    Contacts

    Brad: connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

    Anthony is contactable on:

    · LinkedIn: linkedin.com/in/anthony-gibbs

    What next?

    1. Buy and read Positive Safety: https://sentis.com.au/shop/?v=8bcc25c96aa5. Additionally, explore free resources and tools from Sentis to support your journey.

    2. Reflect & Take Action: How Does Your Organisation Approach Safety?
    Ask yourself and your team: Are we measuring safety by the absence of harm or by the presence of safe behaviours?

    3. Read our new blog for an extensive summary of Positive Safety:

    4. Join our Enterprise Excellence Community to be involved with each of our experts: https://www.enterpriseexcellencegroup.com.au/community


    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

    Más Menos
    1 h y 3 m
  • 190 Global success in a Competitive Agile World with Craig Brown, Founder of Everest Engineering.
    Feb 24 2025

    Check out the Henry Mintzberg paper: https://ics.uci.edu/~corps/phaseii/Mintzberg-StructureIn5s-MgmtSci.pdf

    Summary Keywords

    global recognition, people-first culture, digital products, continuous improvement, leadership behaviours, zero distance, frontline respect, organisational culture, agile transformation, technology literacy, customer connection, entrepreneurial mindset, process control, frontline decision-making, innovation ecosystem

    Introduction

    Episode 190, featuring Craig Brown, founder of Everest Engineering, explores the concept of zero distance leadership, a people-first approach to organisational excellence. Craig shares his journey of building a globally recognised company that emphasises autonomy, respect for frontline employees, and a culture of continuous improvement.

    Key themes include:

    • The power of people-first leadership and fostering bold, empowered teams.
    • The importance of zero distance—minimising gaps between leadership, employees, and customers.
    • Lessons from the Haier model of decentralised, entrepreneur-driven organisations.
    • How Everest Engineering scaled rapidly while navigating crises like the pandemic.
    • The role of leadership in enabling decision-making at the front line rather than relying on bureaucratic control.
    Episode Links:


    Youtube Full episode: https://youtu.be/bul8hZ7O6H0

    Enterprise Excellence Academy: https://www.enterpriseexcellencegroup.com.au/podcast/episode/7b12043d/190-global-success-in-a-competitive-agile-world-with-craig-brown-founder-of-everest-engineering


    Contacts

    Brad: connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

    Craig is contactable on:

    · LinkedIn https://www.linkedin.com/in/craigwbrown/

    · On his website: https://www.everest.engineering/

    What next?

    1. Download a guide to using AI from Everest Engineering: https://www.everest.engineering/ai-guide

    2. Here is the Henry Mintzberg paper: https://ics.uci.edu/~corps/phaseii/Mintzberg-StructureIn5s-MgmtSci.pdf

    4. Last Conference: https://www.lastconference.com/

    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

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    43 m
  • Ep 189 Mr Gary Peterson OC Tanner Community Event Intro & Shingo Model History with Brad Jeavons
    Feb 11 2025

    This episode provides listeners and intros the upcoming Enterprise Excellence Community event with Mr Gary Peterson of OC Tanner, a stand-out company for the Shingo Model and Enterprise Excellence. As part of this show Brad provides a bit of history and background on the Shingo Model.

    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

    Más Menos
    17 m
  • 188 Supply Chain Mastery – Controlling Variability, Cutting Costs & Boosting Performance with Evan Powell.
    Feb 10 2025
    Join Evan Powell and the Enterprise Excellence Group for an exclusive one-day workshop in Brisbane on 26 March 2025 —https://www.enterpriseexcellencegroup.com.au/supplychainexcellence


    Summary Keywords

    Supply Chain Mastery, Inventory Management, Continuous Improvement, Variability Control, Warehouse Optimization, Production Scheduling, Leveling Demand, Root Cause Analysis, Integrated Business Planning, Predictability.

    Introduction

    Welcome to the Enterprise Excellence Podcast, where we explore insights from global experts to help organisations build high-performance, agile cultures of continuous improvement.

    In this episode, we welcome Evan Powell, a seasoned supply chain expert who has worked with top Australian organisations to drive operational excellence. His "Supply Chain Mastery" framework provides a structured, practical approach to optimising inventory, improving planning, and enhancing delivery.

    Evan and host Brad Jeavons discuss key strategies for managing inventory variability, optimising warehouses, and creating predictable production schedules. Their conversation highlights how a culture of continuous improvement can reduce waste, boost customer satisfaction, and empower teams.

    Whether you're in supply chain, operations, or leadership, this episode is full of practical insights to help you improve performance and drive sustainable growth.

    Episode Links:


    Youtube

    Full episode: https://youtu.be/pWjHhhR7Po8

    Enterprise Excellence Academy: https://www.enterpriseexcellencegroup.com.au/podcast/episode/7d06a93c/188-supply-chain-mastery-controlling-variability-cutting-costs-and-boosting-performance-with-evan-powell

    Contacts

    Brad: Connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

    What's next?1. LinkedIn: You can find Evan Powell on LinkedIn to contact him directly. https://linkedin.com/in/evanpowell902. Upcoming Workshop: Evan is hosting an exclusive one-day "Supply Chain Mastery" workshop in Brisbane, Australia on March 26th, 2025. https://www.enterpriseexcellencegroup.com.au/workshops


    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

    Más Menos
    47 m
  • 187 The Two Key Drivers in Achieving Enterprise Excellence with Brad Jeavons
    Jan 28 2025

    Reach out to us for resources and workshops - email bjeavons@iqi.com.au

    Summary Keywords

    enterprise excellence, strategy deployment, behaviour deployment, adaptive leaders, leadership development, productivity improvement, environmental impact, continuous improvement, organisational purpose, aspirational goals, leadership behaviour, team alignment, quarterly planning, recognition system, future leaders

    Summary

    Brad Jeavons discusses the key drivers for achieving enterprise excellence, emphasising strategy and behaviour deployment and adaptive leadership. He highlights the importance of aligning organisational purpose, vision, and objectives with aspirational goals and leading measures. Jeavons stresses the need for adaptive leaders who serve, focusing on five key leadership behaviours: Inspire, Teach, Support, Coach, and Direct. He advocates for a quarterly cadence of planning and execution supported by a leadership development program. Jeavons also underscores the importance of environmental impact, suggesting that organisations should integrate environmental goals into their strategic and behavioural deployment frameworks.


    Episode Links:


    Youtube
    https://youtu.be/IvTVhvlkywo


    Enterprise Excellence Academy
    https://www.enterpriseexcellencegroup.com.au/podcast/episode/793f0b28/187-the-two-key-drivers-in-achieving-enterprise-excellence-with-brad-jeavons

    Contacts

    Brad: connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

    What's next?

    1. Review the leading excellence book and other resources on strategy, behaviour deployment, and leadership development. https://www.leadingexcellencebook.com/

    2. Consider
    attending a one-day workshop organised by the enterprise excellence group to
    learn more about these topics practically.
    https://www.enterpriseexcellencegroup.com.au/service-page/ttpm-workshop-full-day-brisbane?referral=service_list_widget

    3. Reach
    out to the enterprise excellence group to get more information on their
    workshops and resources. https://www.enterpriseexcellencegroup.com.au/contact

    To learn more about what we do, visit www.enterpriseexcellenceacademy.com.
    Thanks for your time, and thanks for helping to create a better future.

    Más Menos
    59 m
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