Most distributors aren't failing at AI because of the technology — they're failing because of the people. Rick Pozniak, Founder & CEO of Move78 Solutions, spent over 30 years inside distribution at Rexel, Westburne, and Gescan before launching a consulting firm dedicated to closing the gap between humans and artificial intelligence. In this episode, Rick breaks down why reskilling, rather than upskilling, is the real key to getting your team to actually use the tools you're investing in, and why honest self assessment is where that journey has to start. Rick walks through his Seven Levels of AI Competency framework, why mid-size distributors may actually have the advantage in the digital era, and why the biggest barrier to AI adoption isn't the technology — it's your people. If you're wondering where to start your AI journey, or why previous efforts haven't stuck, this conversation is your roadmap.

Before most distributors had even heard the word ecommerce, Paul Gatens was already building it. Now, as Vice President of Global Sales at ECI Software Solutions — Paul brings a rare, ground-level perspective on why electrical, plumbing, and HVAC distributors are still having the same conversations about ecommerce adoption that the office products industry was having 20 years ago. In this episode, he gets honest about what's holding distributors back, what's actually working for the ones who are growing, and why the gap between where distributors are and where they need to be is closing faster than most realize.From the critical role of ERP integration in any successful ecommerce business strategy, to the very real ways AI is helping distributors act on their data, Paul makes the case that the online business opportunity in front of distributors right now is massive, as long as they're willing to move. If you're a distributor trying to figure out where to start in B2B ecommerce, what to prioritize, or how to get your team bought in, this conversation is for you.

What does the future of electrical distribution look like — and how can distributors of every size prepare? In this episode, Karthik Chidambaram sits down with Paul Kennedy, President & CEO of DSG and current Board Chair of NAED. They dig into the data center boom driving demand through 2045, why speed of delivery is now more critical than price, and how artificial intelligence is reshaping everything from daily operations to workforce development.

Paul also shares how NAED is equipping distributors — large and small — to compete with the AI impact in a rapidly changing landscape, from leveraging AI Automation and product training programs to championing women in the industry and developing the next generation of distribution talent. This conversation is packed with insights you won't want to miss.