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Disruption Now

Disruption Now

De: Rob Richardson
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Join us on the Disruption Now podcast as we challenge the status quo and advocate for digital equity, ownership, and responsible technology.Rob Richardson Desarrollo Personal Economía Gestión y Liderazgo Liderazgo Éxito Personal
Episodios
  • Disruption Now Episode 188 | Upgrading Government Tech: Startup Thinking for Public Service

    Disruption Now Episode 188 | Upgrading Government Tech: Startup Thinking for Public Service
    Nov 27 2025
    Most people run from government bureaucracy. Pavan Parikh ran toward it—and decided to rewrite the system from the inside.He believes public service should move like a startup: fast, transparent, and built around people, not process.But when tradition, power, and red tape pushed back, he didn’t fold—he went to the statehouse to fight for reform.So how do you disrupt a 200-year-old system that was never built for speed or equity?In Episode 188 of the Disruption Now Podcast, Pavan breaks down how he’s modernizing Hamilton County’s court systems, digitizing paper-heavy workflows, and using AI and automation to reduce barriers to justice rather than create new ones. Whether you work in government, policy, law, or tech, you’ll see how startup tools and mindsets can create real impact, not just buzzwords.Pavan Parikh is the elected Hamilton County Clerk of Courts in Ohio, focused on increasing access to justice, improving customer service, and modernizing one of the county’s most important institutions. In this episode, we talk about what happens when a startup mindset collides with decades-old court processes, why culture eats technology for breakfast, and how AI can help everyday people navigate civil cases, evictions, and protection orders more effectively.You’ll also hear Pavan’s personal journey—from planning a career in medicine to 9/11 shifting him toward law and public service to ultimately leading one of the most prominent offices in Hamilton County. We get into fear of AI, job-loss anxiety within government, and how he’s reframing AI as a teammate that frees staff for higher-value work rather than replacing them.If you’ve ever looked at the justice system and thought “there has to be a better way,” this deep dive into startup thinking for government will show you what that better way can look like—and what it takes to build it from the inside.What you’ll learn in this episode:How startup thinking for government can reduce friction and errors in court processesWhy is Pavan obsessed with access to justice and end-user experience for everyday residents?How Hamilton County is digitizing records, streamlining evictions, and modernizing civil protection order filingWhere AI and automation can safely support court staff and help-center attorneysWhy change management is the real challenge—not the technologyHow local government can be a faster “lab” for responsible AI than federal agenciesWhat it really looks like to design systems around people, not paperworkChapters:00:00 Why the government needs startup thinking03:15 Pavan’s path from medicine to law and 9/11’s impact10:45 Modernizing Hamilton County courts and killing paper workflows22:10 AI, access to justice, and reimagining the Help Center35:30 Careers, values, and becoming a disruptor in public serviceQuick Q&A (for searchers):Q: What does “startup thinking for government” mean in this episode?A: Treating residents as end users, iterating on systems, and using tech and AI to automate low-value tasks so staff can focus on service and justice outcomes.Q: How is Hamilton County using technology to improve access to justice?A: By digitizing records, expanding the Help Center, improving online access to cases, limiting or removing outdated eviction records, and building easier online processes for civil protection orders.Q: Will AI replace court jobs?A: Pavan argues AI should handle repetitive questions and data lookups so humans can spend more time problem-solving, doing quality control, and helping people with complex issues.Connect with Pavan Parikh (verified/public handles):Website: PavanParikh.comX (Twitter): @KeepPavanClerkFacebook: Pavan Parikh for Clerk of Courts / @KeepPavanClerkInstagram: @KeepPavanClerkOffice channel: Hamilton County Clerk of Courts – @HamCoClerk on YouTubeDisruption Now resources:Subscribe to YouTube for more conversations at the intersection of AI, policy, government, and impact.Join the newsletter for weekly trends in AI and emerging tech for people who want to change systems, not just complain about them. bit.ly/newsletterDN#StartupThinking #GovTech #AccessToJusticeDisruption Now: Disrupting the status quo, making emerging tech human-centric and Accessible to all. Website https://disruptionnow.com/podcast Apply to get on the Podcast https://form.typeform.com/to/Ir6Agmzr?typeform-source=disruptionnow.comMusic credit:Embrace - Evgeny Bardyuzha
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    46 m
  • Why Empathy Still Wins in an AI World

    Why Empathy Still Wins in an AI World
    Oct 10 2025

    In this episode 187 of the Disruption Now Podcast, we sit down with Benjamin Ko, the CEO of Kaleidoscope Innovation, a firm leading the way in human-centered design and engineering — especially in healthcare. From developing wearable technologies for spinal cord injury patients to crafting surgical tools built around human ergonomics, Ben and his team are proving that empathy is a competitive advantage in the age of AI.

    We dive into the central question: If AI can optimize everything, where do we still matter? Ben argues that empathy isn’t just a soft skill — it’s a design superpower. He discusses how Kaleidoscope’s cross-functional teams of designers, engineers, and researchers bridge the gap between physical and digital worlds, why 95% of AI projects fail due to lack of human context, and how clarity of thought and ethical design can shape a better, more responsible tech future.

    If you’re a founder, product designer, healthcare innovator, engineer, or policymaker interested in building smarter systems with deeper purpose — this episode is for you.

    🎧 Watch, Listen & Subscribe:
    👉 YouTube: @DisruptionNow
    👉 Spotify / Apple Podcasts / Amazon

    📍 Recorded live at MidwestCon, hosted by the University of Cincinnati (UC) and the 1819 Innovation Hub.

    Special thanks to Ben Ko, UC, and the 1819 Innovation Hub for supporting innovation and human-centric AI.

    🔗 Connect with Benjamin Ko & Kaleidoscope Innovation:
    LinkedIn: https://www.linkedin.com/in/benjaminleeko/

    Credit music:
    Cookie Fox - AlexGuz
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    45 m
  • Will AI end education?

    Will AI end education?
    Oct 9 2025

    What does it take to lead digital transformation when fear, culture, and AI disruption collide? 🎓

    In this deep-dive, Bharath Prabhakaran — award-winning VP & Chief Digital Officer at the University of Cincinnati — shares how he’s driving innovation with empathy, influence, and UC’s groundbreaking Bearcat GPT.

    👉 You’ll learn:

    -Why every AI solution must be 10x better to overcome resistance
    -How empathy & influence drive true leadership
    -What “AI literacy” means for the future workforce
    -UC's blueprint for balancing security, ethics, and speed in adoption

    Bharath’s journey from Oracle to higher ed shows why education must evolve fast — and how leaders can design organizations to thrive in the AI era.

    🔗 Connect with Bharath:
    LinkedIn: linkedin.com/in/bharathprab

    🙏 Special thanks to Bharath Prabhakaran, the University of Cincinnati, and the 1819 Innovation Hub at UC for hosting MidwestCon, where this episode was recorded.

    🔔 Subscribe for more conversations on technology, leadership & disruption.
    Music credit: Funky Day - Aleksandr Krivtsun

    #AI #DigitalTransformation #FutureOfWork
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    48 m
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