Mastering Sales Psychology: Week 12 with Ben Gay III and Denise Griffitts – The Closers Inner Circle Podcast

We’re now in Week 12 of our Sales Infiltration masterclass series, and the momentum just keeps building. Today, we’re exploring the chapter that starts on page 257 of The Closers Pt 2— a powerful section focused on the art of advanced closing and the psychology behind high-stakes conversations.

If you’ve been with us from the start, you know each week adds another layer of insight and precision to your sales skills. And if this is your first time tuning in—welcome aboard! You’re absolutely welcome to begin here, but we highly recommend checking out Weeks 1 through 11 to get the full scope of what we’re building together. This series unfolds step by step, just like any successful sales process.

In this episode, we’ll continue sharpening your Sales Infiltration abilities—not just the how, but the when, the why, and the deeper strategies that separate the good from the great. This is where confident salespeople transform into master closers.

And we also recommend – highly recommend – that you have your Closers Books in front of you as Ben shares his decades of sales wisdom.

Week 1 | Week 2 | Week 3 | Week 4 | Week 5 | Week 6 | Week 7 | Week 8 | Week 9 | Week 10 | Week 11 | Buy The Closers Books with FREE shipping

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Good morning, and welcome back to The Closers Inner Circle Podcast with your hosts, Denise Griffitts and Ben Gay III!

We’re now in Week 11 of our Sales Infiltration masterclass series, and the momentum just keeps building. Today, we’re exploring the chapter that starts on page 257 of The Closers Pt 2— a powerful section focused on the art of advanced closing and the psychology behind high-stakes conversations.

If you’ve been with us from the start, you know each week adds another layer of insight and precision to your sales skills. And if this is your first time tuning in—welcome aboard! You’re absolutely welcome to begin here, but we highly recommend checking out Weeks 1 through 10 to get the full scope of what we’re building together. This series unfolds step by step, just like any successful sales process.

In this episode, we’ll continue sharpening your Sales Infiltration abilities—not just the how, but the when, the why, and the deeper strategies that separate the good from the great. This is where confident salespeople transform into master closers.

And we also recommend – highly recommend – that you have your Closers Books in front of you as Ben shares his decades of sales wisdom.

By the way, today is World Book Day! I just published a LinkedIn newsletter highlighting a few of my favorite authors. Leading the list are Ben Gay III and his legendary mentor, Dr. Napoleon Hill. I also gave a special mention to Ben’s friend, Og Mandino, whose book The Greatest Salesman in the World is a timeless classic. It’s short, deeply inspirational, and has earned its place as a cornerstone in both personal development and sales literature.

Week 1 | Week 2 | Week 3 | Week 4 | Week 5 | Week 6 | Week 7 | Week 8 | Week 9 | Week 10 | Buy The Closers Books with FREE shipping

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Welcome to Your Partner In Success Radio with your host Denise Griffitts.

Today’s guest is Maggie Olson, founder of Nova Chief of Staff, the leading platform for Chief of Staff education and certification. With 20 years of leadership experience at Nordstrom and T-Mobile, Maggie built the Chief of Staff model from scratch to support thousands of employees and executives. Through Nova, she’s trained hundreds of professionals from top companies like Amazon, Microsoft, and Salesforce.

Maggie’s career took off in her mid-twenties when she became a Buyer at Nordstrom—a role she’d long dreamt of. While the glamour of the job was exciting, Maggie learned that leadership isn't about making immediate, sweeping changes. Instead, it’s about pacing yourself, understanding your team, and developing the ability to recognize burnout before it takes a toll.

As someone who grew her LinkedIn following to 17,000 in less than a year by sharing insights and resources, Maggie is also a great example of how to build influence through leadership and engagement. Her approach focuses on engaging with industry leaders, sharing practical resources, and always thinking from her audience’s point of view—asking, “What do they want to hear? How can I help them?” Maggie can explain how early-career professionals can use these same methods to build meaningful relationships and become trusted voices.

In this episode, Maggie will share how to step into leadership early, avoid burnout during rapid career growth, and build trust and influence authentically. She’ll also discuss key insights from the 2024 Women in the Workplace Report and reveal how she balanced building a Chief of Staff team while navigating major life milestones.

Connect with Maggie Olson: Website | LinkedIn | Instagram | Facebook

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Advanced Sales Mastery – Week 10 - The Closers Inner Circle Podcast

Good morning, and welcome back to The Closers Inner Circle Podcast with your hosts, Denise Griffitts and Ben Gay III!

We’ve officially arrived at Week 10 in our Sales Infiltration masterclass series, and the momentum is only growing. Today, we’re diving into the chapter that begins on page 257 of The Closers Pt 2—a pivotal section that zeroes in on advanced closing dynamics and the psychology behind high-stakes conversations.

If you’ve been with us from the beginning, you already know how each episode adds another layer of nuance and mastery to your sales approach. And if you're just joining us—welcome! While you're more than welcome to jump in here, we do suggest going back to Weeks 1 through 9 for the full impact. This series is designed to build sequentially, just like any truly powerful sales process.

In today’s session, we’re continuing to refine your grasp of Sales Infiltration—not just the tactics, but the timing, the intention, and the deeper strategy behind every interaction. This is where good salespeople become great closers.

And a quick reminder: if you haven’t yet picked up your copies of The Closers Part 1 and Part 2, now is the time. These books are the foundation of everything we’re discussing—direct from Ben Gay III himself—and they belong in every serious salesperson’s library.

Week 1 | Week 2 | Week 3 | Week 4 | Week 5 | Week 6 | Week 7 | Week 8 | Week 9 | Buy The Closers Books with FREE shipping

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Idea Space: Revolutionizing Consciousness with Clément Decrop

Clément Decrop is a Belgium-born inventor, author, and entrepreneur, known for his innovative contributions and thought leadership. Born in 1995, he moved to the United States with his family at the age of six. Clément holds a degree in Mechanical Engineering from Penn State University and has worked internationally in countries such as France, Spain, the United Arab Emirates, and the United States.

Decrop is a prolific inventor, having submitted over 130 patent disclosures within a year, with more than 50 patents filed and 15 issued. He has collaborated with inventors from Wikipedia's "Most Prolific Inventors List" and has been involved in global deals worth over $11 billion. His work spans engineering, innovation, and cognitive solutions consulting.

Author and Thought Leader

Decrop is the author of The Idea Space: The Science of Awakening Your Non-Self, a book that explores consciousness through a physics-based model of the mind. The book introduces a novel solution to Einstein's field equation to describe the mind and aims to make complex concepts like mindfulness accessible to readers. It combines science and humanities to help individuals understand their thoughts, find purpose, and achieve personal growth. I have that book on my desk and we will discuss during the podcast.

Connect with Clément Decrop: Instagram | LinkedIn | The Idea Space | Amazon

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Building Success with Authenticity: Bennett Maxwell’s Journey with Dirty Dough

Welcome to Your Partner in Success Radio! Today, we’re joined by Bennett Maxwell, founder and chairman of Dirty Dough, a cookie franchise with a unique twist. Bennett’s journey started in solar energy before he took the reins of Dirty Dough, building it into a fast-growing brand known for its stuffed, layered cookies and the tagline, 'It’s what’s on the inside that matters.' Beyond cookies, Bennett is passionate about mental health advocacy and personal growth, which he promotes through his work and his podcast, Deeper Than Dough.

Join us as we talk with Bennett about his entrepreneurial journey, the values behind his business, and his insights on creating success.

Connect with Bennett Maxwell: Website | LinkedIn | Instagram | Podcast

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Advanced Sales Mastery Week 9 - The Closers Inner Circle Podcast

Good morning, and welcome to The Closers Inner Circle Podcast with your hosts, Denise Griffitts and Ben Gay III!

We’re officially in Week 9 of our Sales Infiltration masterclass series, and today’s conversation centers around a chapter that starts on page 257 in The Closers Pt 2. This one’s a powerhouse—packed with insights that can dramatically shift how you approach complex sales conversations.

If you’re new to the series or catching up, don’t worry—we’ve got you. But we do recommend going back and listening to Weeks 1 through 8. Each episode builds upon the last, gradually layering in the skills and mindset needed to fully absorb the advanced techniques we’re now exploring.

Today’s episode continues to deepen your understanding of Sales Infiltration, one of the most powerful strategies in the professional closer’s toolkit. It’s not just about what you say—it’s how, when, and why you say it that truly makes the difference.

And don’t forget—if you don’t already have The Closers Part 1 and Part 2, now is the time. These books are more than reference guides—they're the blueprint for everything we’re teaching in this series, straight from the mind of Ben Gay III himself.

Week 1 | Week 2 | Week 3 | Week 4 | Week 5 | Week 6 | Week 7 | Week 8 | Buy The Closers Books with FREE shipping

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com

Today, we’re joined by a visionary leader whose career spans four decades of reshaping industries, empowering entrepreneurs, and proving that faith and business can thrive together. Meet John D. Marvin, President and CEO of Texas State Optical (TSO), a name synonymous with trust in eye care across Texas. Under his leadership, TSO has grown into one of the top ten optical retailers in the U.S., generating over $110 million annually while helping young optometrists launch 85+ practices through innovative mentorship and turnkey systems.

But John’s story isn’t just about scaling a legacy brand—it’s about leadership rooted in influence, not authority. A certified John Maxwell speaker and coach, he’s spent decades studying the human side of business, fostering meaningful connections with teams, and guiding professionals to balance bold decision-making with compassion.

From his early days in pharmaceutical sales to revitalizing TSO’s physician-owned model, John’s journey reflects a relentless curiosity. He’s an advocate for lifelong learning, setting yearly reading goals, and reflecting daily on growth—even writing books and hosting his own podcast on practice management.

Connect with John Marvin: Website | LinkedIn

We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!

• Website: Your Partner In Success Radio
• Email: mail@yourofficeontheweb.com