In this bonus episode of Deep: The Healthcare Marketing Podcast, host John Mangano sits down with DeepIntent Founder and CEO Chris Paquette for a candid, wide-ranging conversation on the future of healthcare marketing—and what it means to get it right.

Chris shares the story of how his unique background led to the creation of DeepIntent. He explains how healthcare advertising is transforming through Health Intelligence™—a concept that combines real-time data, programmatic media, and AI to deliver smarter, more relevant campaigns.

From the rise of patient empowerment to the challenges of data fragmentation and media scale, Chris offers practical insights and a bold vision for the years ahead. You'll also hear how the industry can create more n-of-one experiences, why personalization must be privacy-safe, and what pharma innovation teams should be focusing on right now.

In Episode 9, host John Mangano sits down with Dr. Brad Bowman, MD, Chief Medical Officer and Head of Data Science and Quality at Healthgrades. Brad offers a unique perspective on the intersection of healthcare and artificial intelligence (AI). You may know that AI is already transforming medicine, from reading X-rays to predicting health outcomes. Brad shares why he believes it will do so much more and that human limitations are holding the field back.

The conversation dives into AI's potential to enhance patient care by reducing administrative burdens, improving diagnostics, and even rewriting doctors' roles. Brad also explores the ethical and emotional implications of letting machines take on more responsibilities in healthcare, but he highlights the surprising ways AI could restore humanity to a broken system.

Tune in for an enlivening discussion on the opportunities and challenges ahead as AI reshapes healthcare—and what it means for patients, doctors, and health marketers.

In this episode of Deep: The Health Marketing Podcast, John Mangano is joined by Sara Hayes, SVP of Communities at Health Union. Sara oversees over 50 online health communities that connect patients with shared experiences, offering support, information, and inspiration in moments that matter most.

Together, they explore:

• The unique role online communities play in supporting patients with rare and chronic conditions.
• How anonymity and accessibility are changing the way people share and seek help.
• The surprising ways patients find purpose and advocacy through their health journeys.

Sara shares moving stories of lives changed, the delicate balance of privacy and connection, and insights every health marketer, patient, and caregiver should hear. This episode drives home why real connections matter more than ever.

In this episode of Deep, John Mangano sits down with Tom Carr, SVP of Media and Data Strategy at Everyday Health Group, to discuss the evolution of health marketing and its impact on consumers and providers alike. Tom shares insights from his extensive career in health media, exploring how digital platforms have transformed patient engagement and healthcare communication over the years.

Tom delves into the critical role of personalized health content, highlighting why tailored messaging resonates more deeply with consumers and leads to better health outcomes. They discuss the importance of privacy in digital health experiences, the challenges and benefits of programmatic advertising, and the ways in which healthcare providers are using online resources to stay informed and better serve their patients.

Tune in to learn about how healthcare leaders leverage data-driven strategies to create meaningful connections between patients, providers, and content—and why the future of health marketing lies in understanding each consumer’s unique journey.

In this episode, John Mangano sits down with Damon Basch, a leader in healthcare provider (HCP) marketing and VP, Strategic Partnerships at Veradigm. Damon shares his journey to becoming an expert in electronic health records (EHR) and clinical workflow communications. With insights from over a decade in the industry, he discusses the evolution of healthcare marketing, the unique challenges of communicating with physicians, and the vital role EHRs play in enhancing patient care.

Damon dives deep into the intricacies of marketing within the healthcare provider ecosystem, focusing on the importance of delivering timely, relevant information to doctors in a way that complements their workflow. He explains how EHR platforms have transformed over the years and why they're a critical touchpoint for marketers aiming to influence prescription decisions and improve patient outcomes. Tune in to learn about the most valuable ways to reach HCPs at the point of care.

In this episode of Deep, John Mangano is joined by TelevisaUnivision’s Jorge Daboub (EVP, Client Partnerships — Pharma & Healthcare), an expert in health marketing to the Hispanic community. They dive into the often-overlooked Hispanic market in pharma and healthcare, discussing the major gaps in media reach, data representation, and opportunities for growth.

Jorge shares insights on the unique cultural factors that influence Hispanic health behaviors, such as family caregiving and spirituality, highlighting the underrepresentation of Hispanics in health data and clinical trials. He explains how misconceptions about insurance and financial barriers have created blind spots in marketing strategies. Jorge emphasizes the importance of culturally relevant content and the need to build trust with the Hispanic community, particularly through Spanish-language media.

The conversation also touches on the successes seen by brands that have embraced marketing to Hispanics, noting significant returns on investment. Jorge highlights the opportunities available for pharma companies to engage with this growing segment of over 60 million people and why understanding cultural nuances is essential for better health outcomes and business success.

In this episode, John Mangano talks with Jason Patterson, Chief Analytics Officer at Publicis Health Media, about the evolving landscape of media, analytics, and advertising in healthcare. With a career spanning leadership roles in top media and analytics companies, Jason offers unique insights into how client expectations have transformed over the years and how they will likely continue changing. They discuss the critical balance between media strategy (an art) and analytics (a science), the importance of transparency in client and partner relationships, and how the right data can drive better decisions and improve patient outcomes.

In this episode of Deep, John Mangano chats with Tim Natal, who oversees analytics and marketing within Merck's oncology franchise. Tim shares his journey to his current role where he integrates data, media, and analytics to improve patient outcomes. He highlights the profound impact of campaigns in getting patients on the right therapies and how Merck is preparing for future changes in technology and regulations. Together, Tim and John also explore the potential of underutilized channels like connected TV (CTV) and the promise of creative messaging that resonates with patients, among other key industry ambitions.