Episodios

  • #271 - With Guest Lori Hardtke - Unlocking the Secrets of Mastering Two Businesses
    Aug 9 2024

    Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more!

    Links mentioned in this episode:

    The Profit Builder Blueprint website - http://profitfirst4msps.com/

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

    ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

    ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

    ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

    Podcast24 promo code for our events

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

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    36 m
  • #270 - Chris Barber on How Joining a Professional Organization Can Help an MSP
    Aug 3 2024

    "Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss!

    Links mentioned in this episode:

    Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/

    How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw

    5 Creative Ways MSPs Can Uncover New Business Opportunities - https://www.channelpronetwork.com/2024/07/22/5-creative-ways-msps-can-uncover-new-business-opportunities/?utm=cpw

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

    ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

    ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

    ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

    ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

    Use promo code Podcast24 for our events

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    34 m
  • #269 - Automation Ace Paco Lebron Shares 1 Easy Way MSPs Can Go From Mediocre to Good
    Jul 26 2024

    What does it take for MSPs to get to good? If you Paco Lebron, it's all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that's all about and more!

    Links mentioned in this episode:

    Paco's MSP Unplugged podcast - https://www.mspunplugged.com/

    Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/

    TechCon Unplugged - https://techconunplugged.com/

    7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/

    AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16/ai-and-the-msp-friend-foe-or-frenemy/

    'Sad and Difficult Decision': Kaspersky to Wind Down U.S. Operations - https://www.channelpronetwork.com/2024/07/16/kaspersky-to-wind-down-u-s-operations/


    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw
    ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw
    ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw
    ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw
    ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

    Podcast24 promo code for our events.

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    36 m
  • #268 - Angela Hogaboom and the Essential Steps to Build a Robust Security Program
    Jul 18 2024

    Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire format. Plus, she gives us a preview of the cool hacker standoff she will be part of in the upcoming ChannelPro DEFEND conference. You won't want to miss this episode!

    Links mentioned in this episode:

    Angela Hogaboom on LinkedIn - https://www.linkedin.com/in/angelahogaboom/

    cybercompliancegroup.com - https://www.cybercompliancegroup.com/

    5 Tech Companies Aim for Channel Dominance. Read Their Powerful Pitches to MSPs. - https://www.channelpronetwork.com/2024/07/09/5-tech-companies-aim-for-channel-dominance-read-their-powerful-pitches-to-msps/?utm=cpw

    Next Generation of Cybersecurity Talent: Locked Out and Left Behind - https://www.channelpronetwork.com/2024/07/12/next-generation-of-cybersecurity-talent-locked-out-and-left-behind/?utm=cpw

    6 Ways MSPs Play a Critical Role in SMB Digital Transformation - https://www.channelpronetwork.com/2024/07/15/6-ways-msps-play-a-critical-role-in-smb-digital-transformation/?utm=cpw


    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

    ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

    ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

    ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

    ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

    Podcast24 promo code for our events.

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw&_gl=1*19t2m3o*_gcl_au*MTk0NTc1MDIyMC4xNzE2MjIyMzQx

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    31 m
  • #267 - Expert Tips from M&A Maven Rayanne Buchianico
    Jul 12 2024

    Plan, plan, plan! That's the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico. The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to manage a situation that feels like it's spiraling into a "business divorce" and answers three questions in rapid-fire format. So, sit down, have a cup of coffee, and soak up some great advice on ensuring your deals don't go South!

    Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

    Links mentioned in this episode:

    • Learn more about ABC Solutions
    • ChannelPro DEFEND Conference Heads to NJ, Promises to Lift Cybersecurity and Profitability of MSPs
    • How Browser Extensions Are Igniting the SaaS Data Protection Problem — and How You Can Take Control of the Situation
    • Digital Agility: How MSPs Can Prepare Clients for Future Disruptions

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    • ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17
    • ChannelPro Defend East on Aug. 7-8 in Iselin, NJ
    • ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today!

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    34 m
  • #266 - Liability Guru Joe Brunsman Offers Tips on How Not To Get Burned
    Jul 5 2024

    It isn't often that MSPs WANT to hear from someone described as an "insurance dork" but Joseph Brunsman is the exception. The liability guru and former naval officer joins Tech Editor Matt Whitlock to chat about what MSPs need to do to avoid compliance traps. Brunsman shares what's happening in the world of MSP regulations right now, shares suggestions on how not to get burned — with the "million-dollar MSP lawsuit" as an example — and he answers three questions in rapid-fire format. And along with all those nuggets of wisdom, he reveals a childhood cringe moment: When his grandmother took him to a matinee show of the first "Austin Powers" movie. In her defense, she had no idea what it was about. "Throw me a friggin' bone here!"

    Links mentioned in this episode:

    Brunsman's most popular YouTube video on the million-dollar MSP lawsuit. - https://youtu.be/7reZYdTmjhs

    Brunsman's YouTube channel, and on LinkedIn. - https://www.youtube.com/@JosephBrunsman/featured, https://www.linkedin.com/in/josephbrunsman/

    Brunsman's books - https://www.amazon.com/Books-Joseph-E-Brunsman/s?rh=n%3A283155%2Cp_27%3AJoseph+E+Brunsman

    New Cybersecurity Center of Excellence Aims to Build Stronger Workforce,
    Provide Key Services - https://www.channelpronetwork.com/2024/07/01/cybersecurity-center-of-excellence-seeks-to-build-stronger-workforce/?utm=cpw

    Tips to Equip SMBs with Effective Cybersecurity Communication Plans - https://www.channelpronetwork.com/2024/06/25/tips-to-equip-smbs-with-effective-cybersecurity-communication-plans/?utm=cpw

    Understand Your Audience: How to Build a Community via Organic Social Media - https://www.channelpronetwork.com/2024/06/25/understand-your-audience-how-to-build-a-community-via-organic-social-media/?utm=cpw

    CrowdStrike and NinjaOne Executives Weigh In on Why Their Strategic Partnership Is Great News for MSPs - https://www.channelpronetwork.com/2024/06/21/crowdstrike-and-ninjaone-executives-weigh-in-on-why-their-strategic-partnership-is-great-news-for-msps/?utm=cpw

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 - https://events.channelpronetwork.com/channelpro-deep-dive-strategies-selling-cybersecurity-services?utm=cpw

    ChannelPro Defend East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

    ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

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    34 m
  • #265 - How MSPs Can Profit from AI with Ronnie Parisella
    Jun 28 2024

    Curious about "repeatability in AI?" In this latest episode of ChannelPro Weekly, Parisella hangs out with Tech Editor Matt Whitlock. Parisella offers tips on the easy, low-hanging fruit that will lead MSPs to profit from AI, how he's involved in the first-ever Coney Island ComicCon, and he answers three questions in rapid-fire format. If you're on the fence about AI, this episode may sway you in the right direction!

    Links mentioned in this episode:

    • Parisella on LinkedIn
    • MSP Franchising: How to Determine If It's Right for You
    • Navigating Deepfake Threats: 5 Ways MSPs Can Counter Misuse
    • Kaspersky Statement on the U.S. Commerce Department Determination
    • TRENDING: 4 Companies Join Pax8 Marketplace, Offering Solutions, Automation, More

    Join us at our upcoming ChannelPro Network events, free for qualified attendees:

    ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

    ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

    ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today!

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    31 m
  • #264: Degenerates — Growing MSPs via Community: The Tech Degenerates Story
    Jun 21 2024

    Business consumes most MSPs' thought processes throughout the day, but sometimes you just need to vent — and The Tech Degenerates get that. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock chats with the group's leaders Henry Timm and Dawn Sizer, both successful MSPs themselves. They share what draws people to the group, some of the topics broached on the Discord groups — ranging from the latest tech gadgets to managing daily stresses to what's happening in members' personal lives — and a little bit about themselves. It's a show any degenerate, uh, tech enthusiast, won't want to miss.

    Subscribe to ChannelPro Weekly!

    Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.

    Links mentioned in this episode:

    • The Tech Degenerates
    • Sizer on LinkedIn
    • Timm on LinkedIn
    • Introducing ChannelPro's Top 20 MSPs for 2024
    • ChannelPro's Top 24 Profit-driving Solutions for MSPs
    • Usage-Based Pricing: Pia Introduces New Model for aiDesk in Exclusive Interview
    • Midwest MSPs Treated to Personal Stories, Compelling Demos, and More at ChannelPro LIVE: Columbus Show

    Join us at our upcoming ChannelPro Network events, both virtual and in person, free for qualified attendees:

    ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17

    ChannelPro Defend East on Aug. 7-8 in Iselin, NJ

    ChannelPro Defend West, Nov. 12-13, in the Los Angeles area.

    Use promo code Podcast24 when registering.

    See ChannelPro's full events schedule and register today!

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    54 m