Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more!

Links mentioned in this episode:

The Profit Builder Blueprint website - http://profitfirst4msps.com/

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Podcast24 promo code for our events

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

Use promo code Podcast24 when registering.

See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw

"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss!

Links mentioned in this episode:

Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/

How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw

5 Creative Ways MSPs Can Uncover New Business Opportunities - https://www.channelpronetwork.com/2024/07/22/5-creative-ways-msps-can-uncover-new-business-opportunities/?utm=cpw

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw

ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw

ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw

ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw

ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Use promo code Podcast24 for our events

What does it take for MSPs to get to good? If you Paco Lebron, it's all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that's all about and more!

Links mentioned in this episode:

Paco's MSP Unplugged podcast - https://www.mspunplugged.com/

Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/

TechCon Unplugged - https://techconunplugged.com/

7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/

AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16/ai-and-the-msp-friend-foe-or-frenemy/

'Sad and Difficult Decision': Kaspersky to Wind Down U.S. Operations - https://www.channelpronetwork.com/2024/07/16/kaspersky-to-wind-down-u-s-operations/

Join us at our upcoming ChannelPro Network events, free for qualified attendees:

ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw
ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw
ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw
ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw
ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw

Podcast24 promo code for our events.