Avoiding hard conversations does not protect the team. It quietly erodes culture until problems turn into full-blown crises.

In this Future Leaders session, Andrew Hasty uses vivid lessons from World War I to challenge passive leadership and comfort-zone management inside HVAC and home service businesses.

If the business sometimes feels like trench warfare, this conversation will help reset how to lead, coach, and "hold the line" for the team.

Want a place to work on this in real time with other home service leaders? Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)

Additional Resources:

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Connect with Chad on LinkedIn

Chad Peterman | CEO | Author

Learn more about the Peterman Brothers

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Key Takeaways:

This episode is designed for HVAC, plumbing, electrical, and other trade leaders who want to:

• Address misalignment early instead of fighting cultural "world wars" later
• Update their leadership and training playbook as the company scales
• Hold high standards while still leading with empathy and humanity
• Become the steady presence their teams can borrow confidence from on chaotic days

What if one of the biggest legends in home services wasn't done yet?

In this episode of To The Point - Home Services Podcast, Chris sits down with Paul Kelly, the man who scaled Parker & Sons from $7M to $250M, to dig into why he's back in the game. From exotic dancing jokes to deep industry insights, this episode brings both laughs and leadership gold.

Paul unveils Raising GOATS, his exclusive new initiative to mentor the next generation of high-performing home service business owners. It's not a class. It's not just coaching. It's a full-on movement to cultivate the Greatest of All Time in HVAC, plumbing, and electrical. Chris and Paul explore what really sets GOATs apart: elite-level implementation, simplicity in strategy, and learning to think differently.

If you're leading a $3M+ business and hungry to scale, this episode might just change your mindset, and your trajectory.

Additional Resources:

Listen to To the Point, wherever you get your podcasts!

Learn more about To the Point and RYNO

Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)

Subscribe to CSTG on YouTube!

Connect with Chris on LinkedIn

Chad on LinkedIn

Chad Peterman | CEO | Author

Follow PeopleForward Network on LinkedIn

Learn more about PeopleForward Network

Key Takeaways:

• Think differently to lead effectively and scale faster
• Simplicity is the ultimate strategy for implementation
• Surround yourself with GOATs to become one
• Great leadership starts with clarity and curiosity
• Implementation > Information. Do the work

Trades grow when leaders grow.

In this solo episode, Chad breaks down the real work of leadership in HVAC, plumbing, and electrical: sacrifice, habits, unseen effort, and passion. He shows how a leader's day-to-day routine quietly shapes technicians' income, families, and even Christmas mornings.

Hear how to trade busy work for high-impact work, build simple daily habits that move revenue and culture, and embrace the "unrequited work" no one sees, but everyone feels. Chad also shares why working hard is only the starting line, and how passion and belief separate an average shop from a market leader.

Perfect for owners, GMs, and service leaders who feel stuck in the grind and want a clear reset on what actually scales a team: https://cantstopthegrowth.com/the-arena

Additional Resources:

Subscribe to CSTG on YouTube!

Connect with Chad on LinkedIn

Chad Peterman | CEO | Author

Learn more about the Peterman Brothers

Follow PeopleForward Network on LinkedIn

Learn more about PeopleForward Network

Key Takeaways:

• Growth requires giving up comfort, control, and credit so the team can win.
• How a leader spends time tells the team what actually matters.
• Consistent coaching and follow-up beat annual goals and crossed fingers.
• The extra training, scripts, and process fixes quietly change families' lives.
• Deep belief in the mission helps teams push through broken systems and hard seasons.