• CX Insider - Customer experience leaders sharing insights and ideas for customer service success

  • De: ACF Technologies
  • Podcast

CX Insider - Customer experience leaders sharing insights and ideas for customer service success Por arte de portada

CX Insider - Customer experience leaders sharing insights and ideas for customer service success

De: ACF Technologies
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  • Resumen

  • The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
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Episodios
  • Sentiment Analysis & Debunking AI Myths in Sales - w/ Joel Passen (Sturdy.AI)

    Sentiment Analysis & Debunking AI Myths in Sales - w/ Joel Passen (Sturdy.AI)
    Jun 10 2024
    Joel Passen is a proven technology entrepreneur & Founder of Sturdy.AI. In this episode, we dive into the future of AI in Customer Intelligence, discussing the ways that customer data can become more accessible and actionable. Just how crucial of a role will AI have when it comes to businesses interacting with & understanding customers? What are some myths surrounding these new tools? Find out more in this episode!

    Connect with Joel - https://www.linkedin.com/in/joelpassen/

    Watch her podcast https://www.youtube.com/@therebekahpanepintoproject

    Become a CX Insider - https://www.linkedin.com/company/cx-insider/

    Check out our website - https://cxinsider.com/

    Thank you to our sponsor! - https://www.acftechnologies.com/en-gb/?utm_source=CXI_Joel_Passen_112

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    32 m
  • Trust Building in Sales & Generative AI Evolutions - w/ Rebekah Panepinto

    Trust Building in Sales & Generative AI Evolutions - w/ Rebekah Panepinto
    May 21 2024

    Rebekah Panepinto is a consultant, public speaker & host of her own podcast ‘The Rebekah Panepinto Project’. In this episode, we dive into the importance of a personal brand, advice for generative AI integration, RFPs & much more. Where is artificial intelligence headed & how can it make YOUR job easier? Why are platforms like LinkedIn SO significant to creating trust & relationships in the industry? Watch now!

    Connect with Rebekah https://www.linkedin.com/in/rebekahpanepinto/

    Watch her podcast https://www.youtube.com/@therebekahpanepintoproject

    Become a CX Insider - https://www.linkedin.com/company/cx-insider/

    Check out our website - https://cxinsider.com/

    Thank you to our sponsor! - https://www.acftechnologies.com/
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    29 m
  • Transforming Brand Experience in Banks & Building Societies w/ Martin Shires, Michael Heanue & Greg Copley (Glory, M Worldwide, ACF Technologies)

    Transforming Brand Experience in Banks & Building Societies w/ Martin Shires, Michael Heanue & Greg Copley (Glory, M Worldwide, ACF Technologies)
    May 7 2024

    In this episode, we dive into Brand experience evolutions within the financial sector, branch roles in different communities & how you can build your brand DNA as a bank. How important is your branch placement? What are some brands with great consistency that banks can learn from? Find out more in this episode!

    Connect with Michael - https://www.linkedin.com/in/michael-heanue-92998813/

    Connect with Martin - https://www.linkedin.com/in/martin-shires-36629b156/

    Connect with Greg - https://www.linkedin.com/in/gregcopley/

    Become a CX Insider - https://www.linkedin.com/company/cx-insider/

    Check out our website - https://cxinsider.com/

    Thank you to our sponsor! - https://www.acftechnologies.com/

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    48 m
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