In this episode of the Built to Perform podcast, James Hallworth sits down with Stephen Walker, Head of AI and Technology at Aberdeen Investments. Stephen shares his journey from asset management to leading AI initiatives, emphasizing the importance of optimizing business processes before applying AI. They discuss the challenges and opportunities in integrating AI in real estate, the role of technology in achieving sustainability goals, and the cultural shift needed to embrace innovation. Stephen highlights the potential for AI to enhance efficiency, improve decision-making, and foster better human relationships within the industry. This insightful conversation offers valuable perspectives for anyone involved in real estate, technology, or investment management.
00:00 Introduction to AI in Business Processes
00:27 Meet Steven Walker: Head of AI and Technology
00:54 Steven's Journey from Real Estate to AI
03:21 Challenges and Innovations at Aberdeen
05:25 The Role of AI in Real Estate
07:32 Cultural and Structural Changes in AI Adoption
13:07 Building a Unified Data Platform
16:23 Communicating AI Initiatives
19:53 Immediate Wins with AI in Investment Management
22:06 Empowering Human Relationships in Real Estate
22:34 Landlord-Tenant Dynamics and Data Sharing
23:34 Sustainability and Green Clauses in Leases
24:26 Challenges in Data Collection and Tenant Cooperation
28:07 The Role of Technology and AI in Sustainability
30:10 AI's Impact on Capital Allocation and Investment
31:41 Future of Office Spaces and AI Integration
37:02 Skills for Future Asset Managers
38:59 Evolution or Revolution in Commercial Real Estate?