• Bridging the Gap - How Accessibility and Usability Work Together

  • Apr 9 2025
  • Duración: 25 m
  • Podcast

Bridging the Gap - How Accessibility and Usability Work Together

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  • Resumen

  • In this episode of ServiceNow's Now Insights podcast, host Bobby Brill delves into the realm of usability and accessibility in enterprise software with special guests Aileen Hackett, Director of Product Management for Accessibility at ServiceNow, and Pratik Contractor, Senior Manager of Product Management for Accessibility and Platform Experience. The conversation covers the importance of integrating usability and accessibility, highlights innovative features like dark mode and keyboard shortcuts, and explores the role of AI in transforming and improving accessibility. Tune in to discover how ServiceNow is pioneering to make enterprise platforms more inclusive and user-friendly for everyone.

    Host - Bobby Brill
    Guests - Aileen Hackett, Pratik Contractor

    00:00 Introduction and Guest Welcome
    01:46 Understanding Accessibility and Usability
    04:28 Examples of Accessibility Features
    06:30 Innovations in Accessibility
    11:04 AI and Accessibility18:52 Ethical Considerations in AI
    21:31 Final Thoughts and Conclusion

    See omnystudio.com/listener for privacy information.
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