Episodios

  • 200: Rodney Habib, Planet Paws Media, Celebrates Our 200th Episode: Wise Tips And Untold Stories For Your Pet Business Success
    Sep 7 2025
    What better way to celebrate 200 episodes than with the man who revolutionized pet health education?!Rodney Habib, founder of Planet Paws and co-author of The Forever Dog series, shares his incredible journey from a household where pets were forbidden to a global pet health influencer. He shares his game-changing strategies: 🙌🏻 Meet customers where they are - carry mainstream brands alongside premium to start conversations, not create barriers 🙌🏻 Education over sales - spend hours sharing knowledge without expecting purchases; word of mouth becomes unstoppable currency 🙌🏻 Community investment - donate to local schools, libraries, and parks; volunteer at events; support local farmers who then support you 🙌🏻 Staff education - train every team member to be walking encyclopedias so the business doesn't depend on just you 🙌🏻 Separate content from commerce - create unbiased educational content that other retailers can share without promoting your specific store Plus, hear the exclusive announcement that he hasn’t shared anywhere else! 👀 Whether you're struggling with slow sales days or looking to differentiate your established business, Rodney proves that when you change a pet's life through education, success becomes inevitable! ABOUT RODNEY HABIBAuthor and CEO, Planet Paw Media, LLC Rodney Habib, is one of the most influential pet health leaders in the world. His first book, The Forever Dog was an instant #1 New York Times bestseller that has been deemed a must-read contemporary classic, recognizing its impact on pet food & health culture. Rodney is also a filmmaker and founder of Planet Paws - the world’s largest pet health page on Facebook with 4.5 million followers and growing. His honest and no-nonsense take on pet health has gained him worldwide recognition through viral videos and content, capturing more than 530 million views. And his 2017 documentary on the canine cancer epidemic, The Dog Cancer Series, continues to bring awareness and empower pet parents across the globe. Rodney has given two TEDx Talks, and he has made numerous TV, movie, and radio/podcast appearances including ABC National News, BBC London, CBC, Global National News, and most recently was featured on The History Channel’s hit documentary The Food That Built America. Most importantly, Rodney is a pet parent with a dream to inspire others in hopes that every pet parent can have their dog or cat with them, forever.Transcript Show Notes
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    50 m
  • 199: Building a Pet Destination: Products, Platforms, and Partnerships (Behind Closed Doors)
    Aug 31 2025
    As Dante & Dory's approaches their grand opening, Candace is sharing the behind-the-scenes decisions that are shaping her new pet destination. This episode dives deep into the practical side of building a modern pet business - you'll get an inside look at the technology stack powering the store, real stories about vendor partnerships, and honest insights about the emotional side of opening a new business. Tune in to hear: ✨ Real vendor partnership stories - including the brand that sent a thoughtful sample pack and earned a $1,000 order! ✨ Sourcing strategies for store fixtures, displays, and props ✨ New product discoveries from SUPERZOO you may want to add to your store ✨ Where to find everything from dog mannequins to custom rugs for YOUR retail space Plus, Candace shares her honest concerns (and hopes!) about the big opening! Transcript Show Notes
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    44 m
  • 198: Pet Boss Showdown: Live From SUPERZOO Las Vegas
    Aug 24 2025
    Ever wondered what happens when you put three pet business owners on stage with rapid-fire business scenarios and let a live audience judge their answers? Pure magic! 🎯 This special episode was recorded LIVE at SUPERZOO in Las Vegas - one of the largest pet industry trade shows with over 22,000 pet professionals and 1,100+ exhibitors. We created the first-ever "Pet Boss Showdown" - a game show format where real pet business owners battled it out with their best business advice. What you'll hear: ✨ Lightning round responses to crisis scenarios (angry Yelp reviews, dog bites, supplier price hikes) ✨ Deep-dive business challenges ✨ Pet Boss vs. Hot Mess judgment calls (emergency funds vs. renovations, closing during holidays) ✨ Expert advice on enrichment activities, competing with big box stores, managing inflation ✨ Real talk about hiring, customer loyalty programs, and first-year business mistakes This isn't your typical interview - it's unfiltered, unscripted business wisdom from the trenches, with audience participation and real prizes on the line! Transcript Show Notes
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    37 m
  • 197: The Dock Diving Weekend That Almost Wasn't (And How It Became Better Than Ever)
    Aug 16 2025
    What happens when an 8-year partnership suddenly explodes and threatens your biggest community event just months before it's supposed to happen?! Meet Kim Loper, owner of Harbor Pet and creator of Life is Gruff sustainable dog treats, who faced exactly this nightmare scenario with her beloved North Fork Dock Diving Weekend - now in its 10th year. She chose to fight back - and the results were incredible. This episode is about: 🎯 How Kim pivoted from private venue to public space in just 6 weeks 🎯 The sponsorship strategy that raised $14,000 🎯 Building a volunteer committee that ACTUALLY works 🎯 The insurance, logistics, and vendor coordination that makes events successful But this isn't JUST about event planning - it's about knowing your worth, protecting your interests, and what happens when you let things slide for too long in business partnerships. Kim's hard-won lessons apply whether you're planning your first community event, dealing with difficult partners, or wondering how to build deeper community connections through your pet business. Transcript Show Notes
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    36 m
  • 196: From Generic to Branded: The Private Label Strategy Every Pet Business Needs
    Aug 10 2025
    Tired of watching customers scan your products and find them cheaper online? This episode is your game-changer! We're sharing a special recording from one of our exclusive Pet Boss Nation Lunch & Learn sessions featuring Art Nakagawa from Artvark Pet Products, who's revolutionizing private labeling for independent pet businesses. In this power-packed session, you'll discover: 🎯 Why private labeling makes your customers "sticky" to YOUR brand (not your competitors') 🎯 How Candace ordered 71 SKUs for Dante & Dory's with manageable minimums 🎯 The real difference between working with manufacturers vs. middlemen 🎯 Product sourcing transparency: where these products actually come from 🎯 Low minimum order quantities (some as low as 50 pieces!) 🎯 How to handle customer questions about quality and sourcing Plus, get the inside scoop on everything from UPC codes to liability concerns, seasonal holiday labels, and why digital printing beats elastic tags for small businesses! Whether you're a retailer looking to differentiate, a groomer wanting lobby products, or any pet business owner tired of competing on price alone, this episode shows you how to build your own branded product line without the traditional barriers. Transcript Show Notes
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    35 m
  • 195: Why Pet Business Managers Need Community Too: A Live Retreat Recording
    Aug 3 2025
    Have you ever wondered what pet business managers really need to succeed? 🧐 In this unprecedented live recording from Pet Boss Nation's first-ever manager retreat, 12 incredible pet business managers from across the country share their stories, challenges, and breakthrough moments in real time. From a conference room in Galesburg, Illinois, these brave leaders stepped WAY outside their comfort zones to share their experiences on the podcast - many for the very first time. What unfolds is pure magic: authentic conversations about growth, leadership, and the power of finding your tribe. You'll discover: 🐾 Why these managers desperately needed this connection (and maybe your manager does too!)🐾 How DISC assessments revealed their leadership styles 🐾 The common challenges every pet business faces (spoiler: you're not alone in your struggles!) This episode proves that investing in your team isn't just nice to have - it's ESSENTIAL for business growth! Whether you're a manager feeling isolated or an owner wondering how to better support your team, this raw, authentic conversation will inspire and encourage you! Transcript Show Notes
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    33 m
  • 194: 5 Hard-Won Lessons from 7 Months of Building a Pet Business (Behind Closed Doors)
    Jul 27 2025
    Ever feel like your business projects are taking FOREVER? 🕐 You're not alone! In this candid Behind Closed Doors update, Candace shares the 5 game-changing lessons that have emerged from 7 months of building Dante & Dory's Pet Emporium. The 5 T's you need to know: 🎯 Time - Why everything takes 3x longer than expected (and how to stay sane anyway) 🎯 Technology - How modern business tools make starting a pet business easier than ever 🎯 Team Buy-In - Why getting your team invested in the vision matters more than perfect timing 🎯 Talk to Your Reps - The untapped goldmine of knowledge from sales representatives 🎯 Talk About Yourself - Why Candace has been marketing for 7 months before opening (and you should too!) Plus, get the inside scoop on bank approvals that didn't go as planned, city council meetings, and why Candace is hosting 20 pet business owners for back-to-back retreats right in Galesburg! This episode is pure gold for anyone planning an expansion, starting a new venture, or wondering if they're "behind" on their business goals. Transcript Show Notes
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    26 m
  • 193: REPLAY: Candace's Q4 Survival Guide for Pet Business Owners
    Jul 19 2025
    🎄 Christmas in July Special: Q4 Planning Replay! 🎄 Candace has been there– in the thick of the busiest time of the year, watching the days quickly slip by on the calendar without any promotions or events planned, wondering how she's going to move all that holiday inventory when she can't seem to remove herself from the day to day tasks inside her business… And guess what? ➡️ Throughout all of her successes (and a few failures!) during Q4, she learned EXACTLY what type of support other business owners in the pet industry need right now. Smart pet business owners know that July is THE time to start prepping for the holidays! While everyone else is scrambling in October, you'll be calm, prepared, and profitable. In this episode, you will: 🎁 Get the inside scoop of Candace's brain during those overwhelming Q4s 🎁 Learn three key things you need to be thinking about RIGHT NOW 🎁 Discover the exact resources you need to plan out the rest of this year 🎁 And more! Remember: A calm Q4 starts in July! Your future self (and your bank account) will thank you for listening to this episode today. ✨ Purchase the Holiday Success Kit at Learn.PetBoss.com/HolidayKit ✨ Join us in the Pet Boss University by visiting PetBoss.com/University Transcript Show Notes
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    29 m