In this episode of Body Bangin’, I sat down with Sean Preston (Managing Attorney at Coverall Law) and shop owner Brian Bernard (Total Care Accident Repair) to discuss how to bulletproof your collision center against liability and insurance bullying.

It is a highly regulated industry, and most shop owners don’t know what they don’t know until they get served a lawsuit. In this conversation, we break down why your current authorization forms are likely leaving you exposed, why insurers are suing shops (and how to stop them), and the exact strategy Brian is using to ensure he gets paid for every procedure he performs.

This episode is a masterclass on moving from "reactive" to "proactive" so you can sleep at night knowing your house is in order.

What You’ll Learn in This Episode:

🛡️ The "Forever Forms" Revolution: Sean explains how he condensed 9 complex legal documents into a single, bulletproof intake form that evolves with the law, protecting you, getting you paid, and keeping you compliant with one signature.

⚖️ Unlimited Liability: Why every dollar that passes through your shop represents "unlimited liability," and why you have the responsibility to own the terms and conditions of that transaction .

💵 The "Super Bill" Secret: The three things you must provide to ensure your customer gets fully reimbursed: A paid-in-full invoice, the latest OEM research, and evidence (photos) that the work was required and performed .

🚫 Stopping Insurance Lawsuits: Brian shares how shifting his legal strategy gave him better standing against insurers who try to flex their muscles, and why "recommended" procedures are actually "minimum standards" for liability .

🛑 Getting Paid in Full: How to stop accepting short pays and start using legal leverage to ensure the shop gets paid what it is owed without painting yourself into a corner .

Meet Our Guests

Sean Preston is the Managing Attorney at Coverall Law. He specializes in creating "Forever Forms" that keep collision centers protected, paid, and compliant. Brian Bernard is the owner of Total Care Accident Repair, a shop owner who has successfully implemented these legal strategies to protect his business and customers.

🔗 Connect with them:

Sean Preston - Coverall Law
📧 Email: spreston@coveralllaw.com
📞 Phone: (508) 635-5329
📅 Book a meeting with Sean: https://outlook.office.com/book/TalkwithaLawyer1@coveralllaw.com/?ismsaljsauthenabled
🌐 Website: https://www.coveralllaw.com/
🔗 LinkedIn: https://www.linkedin.com/in/sean-preston-ab81697a/

Brian Bernard - Total Care Accident Repair
🌐 Website: https://www.tcaccidentrepair.com/
🔗 LinkedIn: https://www.linkedin.com/in/brian-bernard-56a0bb1/

👇 Listen to Body Bangin’

🔔 Subscribe for more episodes that help shops grow for real.

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

In this eye-opening episode of Body Bangin’, I sat down with Kevin Dunn (Founder/CEO) and Richie Seaberry (VP of Sales) from Decisely to discuss the "silent crisis" in collision repair… and the benefits strategy that is changing how we retain talent.

Decisely has partnered with SCRS to bring big-business benefits to independent shops. In this conversation, we break down why the "tough it out" mentality is destroying shop culture, why employees in 2026 are demanding support over just "more money", and how offering the right plan can literally save a life.

This episode is a wake-up call for every shop owner who thinks health insurance is just a line item expense, it is actually your first line of defense.

What You’ll Learn in This Episode:

🧠 The "Silent Crisis" in Collision Why our industry has such high rates of suicide and mental health struggles, and why ignoring it causes problems to compile rather than go away.

📉 The Shift: Paychecks vs. Support Richie explains the massive cultural shift: 15 years ago technicians just wanted more hours, but today they are looking for 401ks, PTO, and benefits that protect their families.

🚫 Breaking the Stigma Why employees are afraid to use their benefits (fear of cost or weakness) and how owners can "normalize" mental health days to keep their team safe and focused.

🏥 Mickey’s Personal Nightmare I share my recent terrifying experience with a "health share" plan that failed me during a medical emergency, and how getting on a real PPO plan through Decisely saved my life.


💰 The Real ROI of Care Kevin breaks down why healthy employees (physically and mentally) are safer, more alert, and more productive, turning insurance from a cost into a competitive advantage.

Meet Our Guests

Kevin Dunn is the CEO and Founder of Decisely, and Richie Seaberry serves as VP of Sales. Together, they work closely with SCRS to provide affordable, comprehensive benefits packages to the collision repair industry, helping small business owners compete with the consolidators.

🔗 Connect with them:

Kevin Dunn: https://www.linkedin.com/in/kevinjdunn/

Richie Seaberry: https://www.linkedin.com/in/richardseaberry/

🔔 Subscribe for more episodes that help shops grow for real.

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes, the kind of insights that shift how you think, lead, and grow.

Here’s what’s inside:

#97 — Stars vs. Hamsters (with Robert Snook) → Are you working on "Context" or just "Content"? Robert breaks down the difference between the "Stars" who grow and the "Hamsters" stuck on the revenue wheel. Plus, the "So What?" test: why meeting standard expectations gets you zero loyalty .

#96 — Be Extraordinary (with Mike Anderson) → "Nobody notices normal." Mike Anderson shares a game-changing story about a Lexus dealership that knew a customer’s Starbucks order before he walked in the door. The lesson? Know the person before you know the car .

#85 — Grow Your Own Technicians (with Ron Reichen & Barry Dorn) → Stop looking for "plug and play" staff. Ron and Barry explain why the best shops are growing their own talent, creating career paths beyond the bay, and the vital importance of "Internal Marketing" to keep the team you have .

#66 — What Are You Willing to Tolerate? (with Andrew Batenhorst) → Mediocrity spreads like a virus. Andrew delivers a mic-drop moment on leadership: If you let people show up late or do poor work, you are setting the standard that it's okay. You have to hold the line, even when it's hard .

Whether you’re a shop owner, estimator, or marketer, these moments cut through the noise.

🔔 Don’t miss an episode—subscribe now for more real talk on marketing and leadership that helps your shop grow.

👇 RESOURCES & LINKS:

🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037

🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA

🎧 Watch on YouTube: https://www.youtube.com/@BodyBangin

📧 Work with me: collisioncentermarketing.com

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134