The Silent Crisis in the Collision Industry | Ep. #135 with Kevin Dunn & Richie Seaberry
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In this eye-opening episode of Body Bangin’, I sat down with Kevin Dunn (Founder/CEO) and Richie Seaberry (VP of Sales) from Decisely to discuss the "silent crisis" in collision repair… and the benefits strategy that is changing how we retain talent.
Decisely has partnered with SCRS to bring big-business benefits to independent shops. In this conversation, we break down why the "tough it out" mentality is destroying shop culture, why employees in 2026 are demanding support over just "more money", and how offering the right plan can literally save a life.
This episode is a wake-up call for every shop owner who thinks health insurance is just a line item expense, it is actually your first line of defense.
What You’ll Learn in This Episode:
🧠 The "Silent Crisis" in Collision Why our industry has such high rates of suicide and mental health struggles, and why ignoring it causes problems to compile rather than go away.
📉 The Shift: Paychecks vs. Support Richie explains the massive cultural shift: 15 years ago technicians just wanted more hours, but today they are looking for 401ks, PTO, and benefits that protect their families.
🚫 Breaking the Stigma Why employees are afraid to use their benefits (fear of cost or weakness) and how owners can "normalize" mental health days to keep their team safe and focused.
🏥 Mickey’s Personal Nightmare I share my recent terrifying experience with a "health share" plan that failed me during a medical emergency, and how getting on a real PPO plan through Decisely saved my life.
💰 The Real ROI of Care Kevin breaks down why healthy employees (physically and mentally) are safer, more alert, and more productive, turning insurance from a cost into a competitive advantage.
Meet Our Guests
Kevin Dunn is the CEO and Founder of Decisely, and Richie Seaberry serves as VP of Sales. Together, they work closely with SCRS to provide affordable, comprehensive benefits packages to the collision repair industry, helping small business owners compete with the consolidators.
🔗 Connect with them:
Kevin Dunn: https://www.linkedin.com/in/kevinjdunn/
Richie Seaberry: https://www.linkedin.com/in/richardseaberry/
🔔 Subscribe for more episodes that help shops grow for real.
Support the show
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
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