Individual emotional intelligence matters — but teams thrive when EI is built together, not carried by a few well-developed individuals. In this episode, Vanessa Druskat explains why high-performing groups rely on shared norms that create psychological safety, trust, and collaboration. We talk through her research-backed framework for turning work groups into emotionally intelligent teams, how leaders can shape better environments, and why optimism is a surprisingly powerful tool for motivation and change.

[0:00] Intro and Speed Round with Vanessa Druskat

[7:08] What is Team Emotional Intelligence?

[13:02] Leader Behavior vs Team Norms

[18:24] The Discovery of “the Nine Norms”

[26:34] Engaging Stakeholders Beyond the Team

[33:19] Belonging Needs and Conformity

[42:01] Optimism As a Leadership Tool

[47:21] Coaching for Hope vs Problems

[50:42] Desert Island Music

[54:14] Grooving Session: A+ Teams vs A+ Individuals

©2025 Behavioral Grooves

About Vanessa

The Emotionally Intelligent Team

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Van Morrison - Days Like This

John Prine - In Spite of Ourselves

Executive coach and author Muriel Wilkins joins us to unpack the invisible beliefs that quietly shape how we lead. We explore why curiosity is the starting point for self-awareness, the common internal blockers she sees in leaders, and why leadership growth is less about changing who you are and more about expanding your mindset. Muriel breaks down how hidden scripts formed early in life can limit our impact later on, and how shifting our beliefs can help us move from stress and suffering to clarity, range, and ease at work.

[0:00] Introduction and speed round with Muriel Wilkins

[9:33] Are limiting beliefs protective?

[15:40] Where limiting beliefs come from

[20:00] Why we’re not taught self-reflection

[27:04] The problem with glorifying stress

[33:44] Changing vs expanding your mindset

[39:23] Redefining success

[44:47] How Muriel Wilkins finds her groove

[54:50] Grooving Session: Curiosity, self-awareness, and expanding your mindset

©2025 Behavioral Grooves

About Muriel

Leadership Unblocked by Muriel Wilkins

Café Bustelo

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Vivaldi - Four Seasons

In this special episode inspired by questions from our Facebook Community, we explore why big change feels intimidating even though most transformation happens quietly in our daily lives. Kurt and Tim dig into the micro-shifts we overlook, the powerful role expectations play in shaping our confidence and identity, and why surrounding yourself with people who expand your sense of possibility truly matters. They also revisit classic and modern goal-setting research — from Kurt Lewin’s “levels of aspiration” to today’s best evidence — to show how balancing past performance with future dreams helps you find the motivating sweet spot that keeps you moving forward.

A Note From Our Team: This show exists because of the community around it — the questions you ask, the curiosity you bring, and the support you’ve given us. If you’d like to help us keep producing independent, ad-free behavioral science content, we’d be grateful for your support on Substack. Your contribution sets the expectation that this work matters — and helps us keep delivering it. Support us here.

[0:00] Change and Its Implications

[4:00] The Impact of Incremental Change on Personal Growth

[8:41] The Pygmalion Effect

[16:14] Goal Setting: Past Performance vs Future Dreams

[25:39] Incremental Goals vs. Aspirational Goals

[29:11] Our Facebook Community: Coffee or Tea?

©2025 Behavioral Grooves

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