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Your team is probably using AI wrong, and it's costing you time, money, and results. That's the reality Alane and Micah see with most business owners who think "AI" means just ChatGPT—when there's actually a whole garage of different engines to choose from.

In this episode of Automate Your Agency, they break down their favorite car analogy that finally makes AI model selection crystal clear. You'll discover why using GPT-4 for simple tasks is like driving a V12 to the grocery store—overkill and expensive—while using the wrong model for complex work leaves you stranded.

They dive deep into the real differences between ChatGPT, Claude, and Perplexity, sharing exactly when to use each one for maximum impact. From Claude's deep research capabilities to Perplexity's live web data and GPT's versatility, you'll learn how to match the right AI engine to your specific business needs.

In this episode, you'll discover:

• Why your team gets inconsistent AI results (hint: it's not just prompting)
• The exact models Alane and Micah use for different business tasks
• How to mix and match AI models within automation workflows
• Real examples like pulling Google reviews with location-specific searches
• When to stop doing manual AI work and start automating it
• The critical difference between training data vs. live web search

This isn't about picking one AI and sticking with it—that's leaving money on the table. Smart business owners test drive different models and use the right tool for each job. If your team is frustrated with AI results or you're overpaying for simple tasks, this episode gives you the framework to optimize your AI strategy immediately.

Ready to implement smarter AI workflows? Grab our 25 AI prompts guide with department-specific use cases by requesting it here.

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

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Your support system is bottlenecked by humans when it doesn't need to be. That's the reality most business owners face every single day, and it's costing them more than they realize.

In this eye-opening episode of Automate Your Agency, Alane and Micah tackle the most popular AI agent discussion they're having with customers right now: email triage support. They break down how this single automation can transform your entire customer support operation.

They dive deep into the three main channels where AI triage excels: email support, support ticketing systems, and voicemail transcriptions. They reveal their own mind-blowing internal system that watches for errors, matches clients automatically, creates tasks, and even sets urgency levels—all without human intervention.

In this episode, you'll discover:

• Why the 5-minute vs. 5-second cost breakdown will shock you
• How to eliminate those productivity-killing 20-minute distraction loops
• The critical difference between routing problems vs. solving them
• Real examples of AI agents handling complex support workflows
• Why APIs are the secret sauce to scaling support automation
• The exact framework for implementing your first AI triage system

This isn't about replacing your team—it's about giving them superhuman efficiency. Even if you only implement categorizing and routing (not full responses), the ROI is immediate and dramatic.

If your business feels like it's constantly playing catch-up with support requests, or if your team is spending hours on manual email processing, this episode is your roadmap to getting that time back. Start thinking about your channels, categorize your request types, and prepare to transform how your business handles customer communication.

Ready to implement AI triage in your business? Connect with Alane and Micah to explore how custom AI agents can revolutionize your support workflows.

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

Want more valuable content and helpful tips?

Explore our Courses/Programs:

• Complete our self-paced Process Mapping course

Enjoy our Free Tools:

• Free Asana, ClickUp, or Monday.com Selector Tool
• Get 25 Free Custom Automation Ideas for your Business

Connect with Us:

• Join our Community
• Follow us on Instagram
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• Subscribe to our Youtube channel

Send us a text

Password security isn't just about protecting accounts—it's about protecting your business and your revenue potential. Alane and Micah learned this the hard way while managing hundreds of client accounts and dealing with everything from password notebooks to email chains.

This isn't another dry security lecture—it's real talk from founders who've made every password mistake in the book. They share the surprisingly simple tools that transformed their business from security liability to bulletproof operation.

From landing a $19 billion client partly because of their security practices to protecting 600+ Instagram accounts for major dealerships, this episode shows you exactly how proper password management becomes a competitive advantage. You'll discover why password vaults aren't just nice-to-have—they're business-critical tools that save your sanity and impress your clients.

If you're ready to stop living in fear of security breaches and start positioning yourself as the professional who takes business seriously, this episode delivers the practical steps you need to implement today.

Enjoying the podcast? A 5-star review helps other listeners discover the show and lets us know we're hitting the mark. Subscribe for new episodes every week!

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

Want more valuable content and helpful tips?

Explore our Courses/Programs:

• Complete our self-paced Process Mapping course

Enjoy our Free Tools:

• Free Asana, ClickUp, or Monday.com Selector Tool
• Get 25 Free Custom Automation Ideas for your Business

Connect with Us:

• Join our Community
• Follow us on Instagram
• Follow us on LinkedIn
• Subscribe to our Youtube channel