In this episode of AI Negotiation Unlocked, Rosie Bailey, CEO of Nibble, sits down with Paul Wilkinson, Customer Rewards and Loyalty Director at Lloyds Banking Group and former Product Director at Deliveroo. They explore the evolving role of innovation in retail, the transformative power of AI negotiation platforms, and how enterprises can balance short- and long-term innovation strategies to unlock new commercial opportunities.

This podcast was created by Nibble, a company creating win-win outcomes at scale for enterprise, with over 1 million negotiations handled globally already.

Meet Our Guest

Paul Wilkinson is the Customer Rewards and Loyalty Director at Lloyds Banking Group and former Product Director at Deliveroo, with a distinguished career leading innovation initiatives at Tesco and Amazon.

About the Host

Rosie Bailey is the CEO and Co-Founder of Nibble, the award-winning AI negotiation technology platform for eCommerce and enterprise. A passionate advocate for STEM education and real-world negotiation skills, Rosie brings a wealth of expertise from investment banking and technology innovation.

Enjoying the Show?

If you enjoyed today’s episode, please rate and review AI Negotiation Unlocked on Apple Podcasts or visit nibbletechnology.com to learn how Nibble can revolutionise your negotiation strategy.

Key Takeaways

• How large enterprises successfully innovate without limitless resources
• Why AI negotiation platforms are reshaping the future of eCommerce and procurement
• The importance of balancing short-term wins with long-term innovation bets
• Tips for bringing your organisation with you through multi-year transformations
• How anchoring first can strengthen your negotiation outcomes

Follow Us on Social Media

• Nibble on LinkedIn
• Rosie Bailey on LinkedIn
• Paul Wilkinson on LinkedIn

AI is rapidly changing the way we do business. In this conversation with Dave Mojarab, Head of Digital Product & Design at Vodafone, we discuss the complexities of adapting to changing technology at scale and finding ways to proactively solve customers' problems.

As we explore the transformative impact of AI on the telecom industry, the challenges of data management, and the importance of enhancing customer interactions through technology, we also touch on how negotiation strategies and the necessity of adapting to rapidly changing customer expectations is becoming more important every day.

Key takeaways:

• Dave’s most recent negotiation example
• The impact of AI on telecoms
• Why the format of data doesn’t matter anymore
• How businesses need to embrace technology to stay competitive

This podcast was created by Nibble, a company creating win-win outcomes at scale for enterprise, with over 1 million negotiations handled globally already.

Visit nibbletechnology.com to explore how Nibble can help you scale your business.

Is bot talking to bot the future of AI negotiation? In this episode of AI Negotiation Unlocked, Rosie speaks with Janet Lung Standing, Founder of Janet Standing Consultancy, who shares her extensive career journey in building procurement teams from the ground up.

They discuss insights into why pricing is the least important part of the negotiation and how agent tech can free us from repeated tasks and let us solve customers' problems better.

This podcast was created by Nibble, a company creating win-win outcomes at scale for enterprise, with over 1 million negotiations handled globally already.

Visit nibbletechnology.com to explore how Nibble can help you scale your business.

Key moments

• How Janet built a procurement function from scratch for Johnson Matthey
• Why supplier relationships are critical for business success
• Where AI can drive social impact in procurement practices