Empathetic leadership creates higher-performing teams by building psychological safety, engagement, and trust. Research confirms that leaders with high empathy drive better employee retention and performance outcomes.

• Empathy is a strategic leadership skill, not a sign of weakness
• Three key moments when empathy matters most: when team members struggle, during tough feedback, and through organizational change
• Specific scripts for handling each situation with empathy while maintaining accountability
• Personal example contrasting two leadership styles during a crisis and their impact
• Empathetic approach to struggling team members creates space to address real issues affecting performance
• Feedback delivered with empathy shifts from "calling out" to "calling up" people to their potential
• During change, employees need honesty and connection more than perfect answers
• Empathy creates psychological safety, which is the foundation for engagement and performance

Pick up my book "Lead Anyone" on Amazon and visit www.eliseboggs.com to explore executive retreats, customized training, and coaching opportunities for your leadership development.

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Trust lies at the heart of leadership effectiveness. When it breaks down—through miscommunication, unfulfilled expectations, or leadership missteps—rebuilding it becomes crucial. Stephen Covey wasn't exaggerating when he called trust "the operating system in every relationship." Without it, teams stagnate, conversations stay superficial, and results suffer.

Drawing from my 17 years of leadership expertise, I share three powerful, actionable strategies to quickly restore trust with your team. First, acknowledge rather than avoid difficult situations. Accountability isn't a sign of weakness—it's a hallmark of authentic leadership that actually builds credibility. I share a personal story from my twenties when I had to own a major travel mistake while leading a team in South Africa, and how taking full responsibility unexpectedly strengthened my relationship with the group.

The second trust builder centers on clear, consistent communication. During uncertain times, people need transparency more than ever. Even when you don't have all the answers, regular updates demonstrate respect and reliability. Finally, follow through with integrity—not just on major commitments but especially on small promises that demonstrate your changed approach. As Brené Brown teaches, integrity means choosing what's right over what's easy and living your values rather than just professing them.

Ready to strengthen your leadership influence? Remember that trust isn't rebuilt through grand gestures but through intentional daily choices. Start with one small step today using these strategies, and you'll be surprised how quickly trust can not only be restored but strengthened. Subscribe to the 12-Minute Leadership Podcast for more practical wisdom to help you increase engagement, inspire performance, and retain your best talent.

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Order my book, Lead Anyone!

Leadership 360 feedback is a powerful tool for growth that reveals blind spots and transforms leadership effectiveness. We explore what it is, why it matters, and five key benefits that help leaders see themselves more clearly than they ever could on their own.

• Deep self-awareness that bridges the gap between how you think you're showing up and how others experience you
• Emotional intelligence growth by understanding how your actions affect others' feelings and motivation
• Creation of a feedback culture where honest input becomes normalized and valued
• Alignment between your intentions and your actual impact on others
• Clear development path based on patterns that reveal your strengths and growth areas
• Real-world success story of Robert, who transformed from nearly being fired to becoming a beloved leader

Ready to experience the benefits of a 360? If your organization doesn't have an internal process, reach out to us at www.eliseboggs.com for support. Subscribe to this podcast and check out my book "Lead Anyone" on Amazon for more leadership insights.

Follow on Instagram: @12minuteleadership

Order my book, Lead Anyone!