• 11: The Jim Dubois Episode

  • Mar 17 2025
  • Duración: 1 h
  • Podcast

11: The Jim Dubois Episode

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  • In this episode of the Huge Transformations Podcast, host Sheila Smeltzer interviews Jim DuBois from Squeegee Pros in North Charlotte, North Carolina. Jim shares his journey from starting as a solo operator to building a thriving home service company with efficient systems, a standout company culture, and a focus on hiring “A players.” Listeners will learn how Jim created detailed processes to incentivize high performance, retain quality employees, and scale his company with intent and vision. This episode is packed with actionable insights about recruiting effectively, nurturing a winning culture, and leveraging simple but powerful methods to stand out in a competitive market. Designed especially for service-based and marketing professionals, this conversation highlights the importance of: Developing a clear vision and detailed roadmap for your business.Crafting engaging job ads and a strong onboarding experience to attract top talent.Paying for performance with spiffs and commission structures to reward excellence.Building a fun, positive workplace culture where employees truly want to come to work. From rounding up daily performance metrics to organizing team-building events, Jim explains how a consistent, systemized approach can rapidly elevate a service business—even if you’re just starting out. SHOW NOTES Guest: Jim DuBois, Squeegee Pros (North Charlotte, NC) WebsiteCoaching & Consulting Topics Covered: Company Culture & Hiring: How to attract and retain A-player employees.Performance-Based Pay & Spiffs: Using incentives to encourage positive behaviors and sales.Systems & Processes: Why documented procedures help create consistency and scalability.Vision & Leadership: Shaping a clear roadmap so employees understand your company’s direction.Time Freedom & Business Growth: Creating a solid structure to step away from daily operations. Resources Mentioned Every Episode: The Huge Insider Newsletter Signup The Huge Insider Downloadable Action Guide The Foundations Platform Trial Offer The Huge Mastermind Info Page Facebook TRANSCRIPT Sid Graef:  Hello, everyone. Welcome to the Huge Transformations Podcast. I'm Sid Graf out of Montana. Gabe Torres: I'm Gabe Torres here in Nashville, Tennessee. Sheila Smeltzer: And I'm Sheila Smeltzer from North Carolina. We're your hosts and guides through the landscape of growing a successful home service business. We do this by interviewing the best home service business builders in the industry—folks that have already built seven- and eight-figure businesses, and they want to help you succeed. Gabe Torres: Yep, no fake gurus on this show—just real-life owners who have been in the trenches and can help show you the way to grow profitably. Sheila Smeltzer: We get insights and truths from successful business builders, and every episode is 100% experience, 0% theory. We're going to dig deep and reveal the good, the bad, and the ugly. Our guests will share with you the pitfalls to avoid and the keys to winning. In short, our guests will show you how to transform your home service business into a masterpiece. Gabe Torres: Thanks for joining us on the wild journey of entrepreneurship. Let's dive in. Sheila Smeltzer: Hi, this is Sheila Smeltzer with the Huge Transformations Podcast. I've got an awesome guest for you today: Jim DuBois, Squeegee Pros, North Charlotte, North Carolina. Jim and I have a just pure gold conversation about what it takes to build a business at scale. We talk a lot about recruiting, attracting the A-players, and the multiple channels of attraction—where do we find them, what’s the story we tell to them to bring them into our company? Everything here is just pure gold. We know you're going to love it. I can't wait for you to hear my conversation with Jim DuBois today. Enjoy the podcast. Sheila Smeltzer: Hello, everybody. This is Sheila Smeltzer with the Huge Transformations Podcast, and I have a very special guest today: Jim DuBois, Squeegee Pros out of North Charlotte in the Lake Norman area. Hey, Jim. Jim DuBois: Hey, Sheila. What's happening? How are you doing? Sheila Smeltzer: Oh man, it's such an honor to interview you today on the podcast. We've known each other for a long time. Jim DuBois: Yes, we have. And hey, I am honored to be here. This is always special to be a guest of yours—a podcast in general—so thank you for the opportunity. I’m super excited. Sheila Smeltzer: Yeah. Well, just so you know, I made a special request to interview you today. I've always admired you. We both have a residential-focused window cleaning company. Jim, you’re going to tell us a lot more about what you do as well. And we've both been in business for 25 years, right? Jim DuBois: Yeah, I'm a little bit longer than you. I'm in 29 years now, but yeah. Sheila Smeltzer: Wow, okay. Jim DuBois: Yeah, 1996. Sheila Smeltzer: Okay, yeah, I'm ‘99, so very good. Well, Jim, I've been to your shop in Charlotte—Squeegee Pros—and I ...
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