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Никаких компромиссов. Беспроигрышные переговоры с экстремально высокими ставками.
- Крис Восс, Тал Рэз. Ключевые идеи книги
- Narrado por: Дмитрий Евстратов
- Duración: 34 m
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Resumen del Editor
Крис Восс - ветеран, 25 лет проработавший в ФБР, провел более 150 успешных переговоров об освобождении заложников. Его оппонентами были террористы, социопаты, психически неуравновешенные и доведенные до крайности люди. Ему приходилось говорить по телефону или стоя под дверью осажденной квартиры. И все же он справлялся - и знаете почему? Потому что научился контролировать собственные эмоции. В книге "Никаких компромиссов. Беспроигрышные переговоры с экстремально высокими ставками" Крис Восс рассказывает о том, что успех переговоров зависит далеко не только от аргументации. Задача переговорщика - вникать в эмоции оппонента и влиять на них. Послушайте это адуиосаммари - и вы получите методы, которые работают, даже когда на кону жизнь заложника. И уж точно они действенны при менее высоких ставках, когда обе стороны вольны отказаться от сделки и поискать других партнеров.
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