Prime logotipo Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
Elige 1 audiolibro al mes de nuestra inigualable colección.
Escucha todo lo que quieras de entre miles de audiolibros, Originals y podcasts incluidos.
Accede a ofertas y descuentos exclusivos.
Premium Plus se renueva automáticamente por $14.95 al mes después de 30 días. Cancela en cualquier momento.
We Need to Talk  Por  arte de portada

We Need to Talk

De: Phillip Van Hooser
Narrado por: Gary J. Chambers
Prueba por $0.00

US$14.95 al mes después de 30 días. Cancela en cualquier momento.

Compra ahora por US$7.76

Compra ahora por US$7.76

la tarjeta con terminación
Al confirmar tu compra, aceptas las Condiciones de Uso de Audible y el Aviso de Privacidad de Amazon. Impuestos a cobrar según aplique.

Resumen del Editor

Will your business relationships suffer or be saved by your ability to communicate?

Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost, employees are encouraged or demotivated, professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect, and sidestep common minefields when communicating gets critical.

Discover how you can:

  • Establish empathy and trust when communicating with subordinates, coworkers, superiors, or customers
  • Rebuild the believability quotient when truthfulness has not always been practiced
  • Rein in "brutal honesty" and the damage it causes
  • Build rapport by actively listening
  • Earn respect while delivering difficult or sensitive messages
  • Build integrity while eliminating communication barriers like the grapevine
  • Get results by guaranteeing the message you intended was interpreted correctly

Through a masterful use of stories and illustrations, We Need to Talk reveals six unique, powerful strategies for communicating successfully when relationships and results are riding on your abilities.

Praise for the book:

"As a manager in a client service environment, the need frequently arises to have critical conversations. Within days of reading We Need to Talk, I applied two of the principles Phil described and was beyond thrilled at the outcome. Not only did my associate respond favorably to the message, but agreed that changes were needed and committed to making them. I was utterly amazed at how easy it was to have the conversation. Every manager, no matter how experienced, can benefit from this book. The time comes for you to have your next critical conversation, pick up We Need to Talk. You'll be glad you did!" (Priscilla Pinnegar, client support manager II, ADP, Inc)

©2020 Phillip Van Hooser (P)2020 Phillip Van Hooser

Lo que los oyentes dicen sobre We Need to Talk

Calificaciones medias de los clientes
Total
  • 5 out of 5 stars
  • 5 estrellas
    4
  • 4 estrellas
    1
  • 3 estrellas
    0
  • 2 estrellas
    0
  • 1 estrella
    0
Ejecución
  • 4.5 out of 5 stars
  • 5 estrellas
    3
  • 4 estrellas
    2
  • 3 estrellas
    0
  • 2 estrellas
    0
  • 1 estrella
    0
Historia
  • 5 out of 5 stars
  • 5 estrellas
    4
  • 4 estrellas
    1
  • 3 estrellas
    0
  • 2 estrellas
    0
  • 1 estrella
    0

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.