Toyota Business Practices: An Example, Module 2, Section 4

Developing Leadership Skills, Part 11

De: Jeffrey Liker

Narrado por: Jeffrey K. Liker, George Trachilis

Dr. Liker's book, Developing Lean Leaders at All Levels: A Practical Guide was a 2016 winner of the Shingo Research and Professional Publication Award. We have taken the time to extract the individual seminars and lectures of Dr. Liker used to create this world-renowned publication and offer them in a series of bite-sized, topic-specific learning modules.

Follow along as we hear Dr. Liker at those actual presentations delivered first-hand to the students of Lean and Lean Practitioners.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM), and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long-term. Understand how leadership must walk the talk of True North. Find out how to actively engage in developing lean leader skills.

The teaching objective for this section is the following:

• Illustrate the Toyota Business Practices using a warranty example

©2014, 2017 Jeffrey K. Liker (P)2017 Lean Leadership Institute