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Welcome back to the Laundromat Resource Podcast! In Episode 245, Jordan Berry welcomes returning guest Jacob Workman and, for the first time, his wife and business partner, Kristi Workman. Together, they open up about their incredible journey of building a thriving laundromat portfolio—even after swearing they’d never get into the business. From their accidental entry into the industry and early struggles, through losing their first key location, to their smart, unconventional strategies for remote management and expansion, the Workmans share invaluable lessons, triumphs, and the nitty-gritty of running seven businesses—four laundromats, a car wash, and more.

This episode is packed with actionable advice and unique perspectives for aspiring and experienced laundromat owners alike. Whether you’re just starting out or looking to grow your own "laundromat empire," you’ll find wisdom, encouragement, and maybe even a little inspiration in their candid story. Stay tuned to learn how thinking differently, playing to your strengths, and embracing unexpected opportunities can help you succeed in the laundromat industry.

In this episode, Jordan Jacob and Kristi Workman Discuss:

00:00 Building a laundromat portfolio

10:07 Losing the laundromat lease

15:36 Taking over a struggling lease

20:12 Second location struggles and turnaround

22:21 Early struggles and tough hours

30:06 Evaluating risk and early strategy

34:32 Setting lease terms and exit strategy

38:14 Navigating business partnerships

44:30 Getting your first laundromat

50:06 Discussing asset control and pricing

54:21 Managing operations and trying new strategies

01:02:17 Building businesses that meet customers

01:08:58 Negotiating a laundromat lease

01:10:07 Reflecting on challenges and opportunities

01:17:30 Take action after the episode

Free Strategy Zoom Call with Jordan:

https://calendly.com/laundromatresource/free-strategy-call?back=1

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• https://laundromatdfy.com/

Show Notes

• https://laundromatresource.com/show245

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Welcome to Laundromat Resource! In this episode, we bring you the latest updates and stories making waves across the laundromat industry—both at home and around the globe. We kick things off with a look at the recent performance of Alliance Laundry's stock and ongoing industry acquisitions, before turning our eye to impressive funding rounds and significant international developments, from software behemoths making big moves to creative laundromat experiences in New Zealand.

We'll also spotlight community initiatives and local news: from literacy partnerships in Wisconsin laundromats, solar-powered solutions serving Pine Ridge Reservation, to heartwarming holiday events and entrepreneurial recognition in the industry. Stay tuned for inspiration, news, and creative ideas shaping the future of laundromats everywhere!

Show notes: https://www.laundromatresource.com/laundromat-news-April-03-2026/

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Welcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry is joined by Joe Chenot, Interim Vice President of Customer Development at Foltex, to shine a spotlight on one of the laundry industry’s most underutilized tools: the Foltex folding machine. If you’ve ever felt overwhelmed by the time-consuming folding process in your wash and fold, pickup and delivery, or commercial laundry business, this episode is for you.

Jordan Berry and Joe Chenot break down why folding is the biggest bottleneck in laundry operations and how Foltex folding machines can revolutionize your workflow. They explore which types of laundromat owners stand to benefit most from automation, discuss the features and versatility of various Foltex models, and share real-world advice on recognizing when it’s time to invest in this game-changing equipment.

On top of that, you’ll hear how Foltex’s customer-focused approach goes beyond just selling a machine—they’re committed to hands-on training, personalized customer support, and building genuine relationships with every owner. Whether you’re running a small drop-off service or scaling a large commercial laundry operation, this conversation will get you thinking about what it takes to level up your business and reclaim valuable hours in your week.

Plus, Jordan Berry announces an upcoming live Q&A with Joe Chenot, where you can get all your Foltex questions answered and see what this innovative equipment can do for your operation.

Tune in for actionable insights, expert advice, and the behind-the-scenes story of a company making a real difference in the laundry industry!

In this episode, Jordan and Joe discuss:

00:00 "Joe & Fulltex Q&A"

05:50 Bridging Industry Gaps with Care

06:28 "Machines with Human Touch"

12:20 "Scaling Laundry Operations Challenges"

13:20 Fultex: Guiding Laundry Business Growth

16:48 Automated Laundry Sorting Solutions

22:21 Elevating Customer Service Standards

25:21 Bidirectional Conveyor Benefits

27:34 "Tech Adoption for Owners"

32:38 Folding Bottleneck in Laundry Operations

34:37 "Mindful Business Setup Approach"

38:08 "Laundry Equipment Features Explained"

43:49 "Fulltex Support and Pride"

46:51 "Two Actions: Decide & Join Q&A"

48:05 "Live Q&A April 3rd"

🔗 Resources and Links:

• Laundromat Resource
• Jordan@laundromatresource.com
• LinkedIn: joseph-chenot
• Email: joe@foltex-usa.com
• Website: Foltexusa.com

Show Notes

• https://laundromatresource.com/show244

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