245. Doing EVERYTHING "Wrong" and CRUSHING It with Jacob & Kristi Workman

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Welcome back to the Laundromat Resource Podcast! In Episode 245, Jordan Berry welcomes returning guest Jacob Workman and, for the first time, his wife and business partner, Kristi Workman. Together, they open up about their incredible journey of building a thriving laundromat portfolio—even after swearing they’d never get into the business. From their accidental entry into the industry and early struggles, through losing their first key location, to their smart, unconventional strategies for remote management and expansion, the Workmans share invaluable lessons, triumphs, and the nitty-gritty of running seven businesses—four laundromats, a car wash, and more.

This episode is packed with actionable advice and unique perspectives for aspiring and experienced laundromat owners alike. Whether you’re just starting out or looking to grow your own "laundromat empire," you’ll find wisdom, encouragement, and maybe even a little inspiration in their candid story. Stay tuned to learn how thinking differently, playing to your strengths, and embracing unexpected opportunities can help you succeed in the laundromat industry.

In this episode, Jordan Jacob and Kristi Workman Discuss:

00:00 Building a laundromat portfolio

10:07 Losing the laundromat lease

15:36 Taking over a struggling lease

20:12 Second location struggles and turnaround

22:21 Early struggles and tough hours

30:06 Evaluating risk and early strategy

34:32 Setting lease terms and exit strategy

38:14 Navigating business partnerships

44:30 Getting your first laundromat

50:06 Discussing asset control and pricing

54:21 Managing operations and trying new strategies

01:02:17 Building businesses that meet customers

01:08:58 Negotiating a laundromat lease

01:10:07 Reflecting on challenges and opportunities

01:17:30 Take action after the episode

Free Strategy Zoom Call with Jordan:

https://calendly.com/laundromatresource/free-strategy-call?back=1

🔗 Resources and Links:

• Laundromat Resource
• [e-mail]
• https://laundromatdfy.com/

Show Notes

• https://laundromatresource.com/show245

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