The Bicycle Book
The Story of a Boy, His Father, a Paper Route and 12 Secrets of Serving Others in Business and Life
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The Bicycle Book
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Narrado por:
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Steven J. Anderson
Acerca de esta escucha
The Bicycle Book takes you on two intertwining paths. One is the author’s fond oftentimes funny tale of being a newbie paperboy at the tender age of 12. Adventures in customer relations become lifetime lessons thanks to Steve’s quirky, brilliantly pedagogical dad, a top advertising executive given to Socratic Q&A dialoguing and mealtime family seminars.
Then, in prescriptive information for the here and now, the author takes you to "Where People Mean Everything" in a series of clear, eminently do-able lessons to....
- Make your own unique service promise and hew to a high service standard
- Transform service glitches into wins with great recoveries
- Create loyal customers who are more than just satisfied
- Get reliable customer feedback and make the most of it
- Own all you’re responsible and accountable for, no blame or complain
- Forget about giving and start doing good
- Elevate your outlook from just doing to being
There’s much more in story and instruction. It all comes together in final passages that bring the past vividly into the present. And a tear to the eye….
©2022 Steven J. Anderson (P)2022 Steven J. AndersonLos oyentes también disfrutaron...
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Author narration is perfect for this book
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- Narrado por: Jon Acuff
- Duración: 5 h y 14 m
- Versión completa
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General5 out of 5 stars 2,181
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Narración:5 out of 5 stars 1,921
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Historia5 out of 5 stars 1,901
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General5 out of 5 stars 1,831
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Narración:5 out of 5 stars 1,627
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Historia5 out of 5 stars 1,611
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General5 out of 5 stars 213
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Narración:5 out of 5 stars 197
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4 out of 5 stars
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4 out of 5 stars
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love the lesson to be learned
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Narración:5 out of 5 stars 948
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1 out of 5 stars
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Oh shucks!
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5 out of 5 stars
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It gets better, and better, and better, and better
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Permission to Screw Up
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General5 out of 5 stars 1,724
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Narración:5 out of 5 stars 1,537
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Historia5 out of 5 stars 1,525
The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them. This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets.
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2 out of 5 stars
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Interesting, but a foul mouth
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Love, Skip, Jump
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Narración:5 out of 5 stars 60
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Historia5 out of 5 stars 61
Every significant event in the Bible happened because someone said yes to God. Start living the adventure of yes today! Shelene Bryan had it all - a wonderful husband, two great kids, a rewarding job, a dream home, and more. Then a friend saw the pictures on the refrigerator door of the two African kids Shelene’s family sponsors and she asked, "How do you know those kids are real?" That question changed Shelene’s life forever.
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5 out of 5 stars
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This book should come with a warning that it will change how you see things
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Unleashing Your Hero
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- Narrado por: Kevin Brown
- Duración: 5 h y 29 m
- Versión completa
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General5 out of 5 stars 96
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Narración:5 out of 5 stars 87
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Historia5 out of 5 stars 88
In Unleashing Your Hero, renowned speaker Kevin Brown shares how the heroes who transformed his life are people just like you. People who stepped up and used their talents to make a positive difference within the hectic moments of everyday life. The same person your employees are looking to and trusting in for guidance and support.
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5 out of 5 stars
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Must read for anyone who wants to be a hero or to be reminded who their hero is
- De David M Cohen en 09-07-22
De: Kevin D. Brown
Lo que los oyentes dicen sobre The Bicycle Book
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Melody
- 04-09-22
Every person with a job should read this book
Definitely getting a print copy of this book and re-reading and completing the exercises
Also giving it to my kids and any future hires at work.
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Total5 out of 5 stars
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Ejecución4 out of 5 stars
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Historia5 out of 5 stars
- Mark Harari
- 07-12-22
a must read for business, and life
This book is a wonderful lesson (or reminder) of how to approach business and life. "Where people mean everything" is a place we all should focus on getting to. A no-brainer read for business owners. But also for your staff, and your kids, as it's a great lesson for all.
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