Successful Adjuster's Playbook

The Secret Skills for Providing the Best Claims Experience (IA Playbook, Book 9)

De: John Bachmann

Narrado por: John Bachmann

What does a successful adjuster do? What makes them different from everyone else?

In this book, John Bachmann reveals the secrets of successful claims handling.

Whether you are new to the industry or a veteran, the insights offered will show you how to have satisfied customers and employers.

As the 10th installment in the Insurance Adjuster Playbook series, this book will walk you through,

• Who your customer really is
• How to wow your customers and employers with the Big Three of Claims Customer Experience
• Delivering the Ultimate Claims Experience
• The different roles and influences adjusters have
• Managing stress on the job
• Networking to expand your success
• And much more!

Find and increase your success today by listening to the Successful Adjuster's Playbook and claiming your life.

©2021 Stanley Crew LLC (P)2021 Stanley Crew LLC

Reseñas de la Crítica

"This is the book every adjuster should read." (Chris Stanley Founder of IA Path, author of the Insurance Adjuster's Playbook series)

A must read for ANY claims professional!

I have been in claims on the vendor side for nearly two decades now. The principles in this book are a must. Not just for the claims adjuster but for ANYONE interacting with an insured after a loss. John breaks down the make or break of the claims experience into simple practical terms. If you are truly interested in catapulting your career in claim its a MUST READ. These principles will set you apart from your peers. As the more technology is implemented. It is these skills that will become the true commodity of the exceptional claims professional!

A must for all claims professionals.

This was an Excellent book. It’s a great tool for all claims professionals. I Highly recommend!

Claims adjusters are in the customer service business

This is an easy listen. The singing is a little hokey, but the content is good. If you have taken Carl Van’s class on adjusting, this is a more condensed version of that content.

Missing a chapter!

Hello, I’ve reread this book three times and think it’s great. However the chapter U- Understanding is missing! I only discovered this when I bought the kindle version ne read the kindle as I listened to the audiobook.