Say What??

Suggestions on what to say in almost every difficult situation.

De: Dr. Richard L. Travis

Narrado por: Virtual Voice

This book is for the people who carefully choose their words. They carefully choose words that validate the emotional individual and his/her feelings. They carefully choose words that bring ease to embarrassing, everyday situations, like a friend dripping catsup on his shirt, a companion tripping on the sidewalk, or someone coughing loudly or burping audibly in public. There are many times in our interactions with other people where what we say really matters. From reading this guidebook, perhaps you will gain some new ideas of how and what to say to people in difficult situations. How you know the person, how well you know the person, and how close you are to the person can temper the conversation you have with him/her. Always be sincere and remember something you were probably told (in admonishment) as a child, "It is not always what you say, but how you say it." Remember, our common communication goal is to be loving, caring, validating and maybe even uplifting. There is always one fallback thing to do. Just listen. Also, if you are close enough to the person, you can always offer a hug.