Ridiculously Easy to Do Business With
A Practical Guide to Giving Customers What They Want--When and How They Want It
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Ridiculously Easy to Do Business With
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Narrado por:
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David Avrin
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De:
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David Avrin
Acerca de esta escucha
To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause "friction" (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customers will leave you for competitors if you give them a reason to.
In this book, you will learn why it's critically important for you to become Ridiculously Easy for customers or prospects to have speedy access to service, answers, response, resolution, and delivery; understand why speed has become a primary driver for customer choice; try before they buy-without having to give you their credit card!; customize their order or choose their customer journey; see the price without going through pages of online text or meet with a sales rep; remember what they are paying for, and why they chose you in the first place; cancel a subscription, return an item, or change their mind so you can keep the relationship and sell them something else down the road; and trust you, the process, and others who have shared their buying experience online.
©2024 David Avrin (P)2024 Ascent AudioLos oyentes también disfrutaron...
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- (24 Reasons People Are Leaving You for Competitors, and How to Win Them Back*)
- De: David Avrin, Larry Winget - foreword
- Narrado por: David Avrin
- Duración: 5 h y 24 m
- Versión completa
-
General5 out of 5 stars 17
-
Narración:5 out of 5 stars 15
-
Historia5 out of 5 stars 14
Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects.
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- An Easy & Proven Way to Build Good Habits & Break Bad Ones
- De: James Clear
- Narrado por: James Clear
- Duración: 5 h y 35 m
- Versión completa
-
General5 out of 5 stars 142,297
-
Narración:5 out of 5 stars 116,759
-
Historia5 out of 5 stars 115,708
No matter your goals, Atomic Habits offers a proven framework for improving - every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change.
-
2 out of 5 stars
-
Author went overboard hawking his site
- De CHughes en 06-25-19
De: James Clear
-
Visibility Marketing
- The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business
- De: David Avrin, Jeffrey Gitomer - foreword
- Narrado por: David Avrin
- Duración: 5 h y 14 m
- Versión completa
-
General5 out of 5 stars 25
-
Narración:5 out of 5 stars 23
-
Historia4.5 out of 5 stars 23
The landscape is littered with the corpses of great products and strong companies that died because of crappy marketing. Why do so many companies fail so miserably? Why do high-priced ad agencies and marketing firms keep spitting out stupid campaigns? Too many in business have failed to recognize the shift that has happened right under their noses. It's not so much that people have changed; it's that the business landscape has changed - dramatically.
De: David Avrin, y otros
-
Beyond the Hammer
- A Fresh Approach to Leadership, Culture, and Building High Performance Teams
- De: Brian Gottlieb
- Narrado por: Edoardo Ballerini, Brian Gottlieb
- Duración: 4 h y 45 m
- Versión completa
-
General5 out of 5 stars 49
-
Narración:5 out of 5 stars 47
-
Historia5 out of 5 stars 47
Employees that don't take ownership of their work. Friction between departments. Inconsistent results. These are the top challenges that face most businesses today. These common issues create high turnover and force managers into crisis mode where they're consumed putting out daily fires. Over time, the very nature of the business changes and a new culture emerges; one shaped by the lowest level of acceptable behavior. Beyond the Hammer approaches these concerns in two highly engaging sections.
-
4 out of 5 stars
-
Relatability
- De Gregory A Ritchie en 03-14-25
De: Brian Gottlieb
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- De: Kim Scott
- Narrado por: Teri Schnaubelt
- Duración: 11 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 1,611
-
Narración:4.5 out of 5 stars 1,276
-
Historia4.5 out of 5 stars 1,270
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
-
5 out of 5 stars
-
Odd Beginning in Revised Ed but Stick with it
- De nonscelus en 12-05-19
De: Kim Scott
-
Essentialism
- The Disciplined Pursuit of Less
- De: Greg McKeown
- Narrado por: Greg McKeown
- Duración: 6 h y 25 m
- Versión completa
-
General4.5 out of 5 stars 20,656
-
Narración:4.5 out of 5 stars 17,588
-
Historia4.5 out of 5 stars 17,387
Essentialism is more than a time-management strategy or a productivity technique. It is a systematic discipline for discerning what is absolutely essential, then eliminating everything that is not, so we can make the highest possible contribution toward the things that really matter.
-
5 out of 5 stars
-
Paring Down...
- De Molly Helm en 06-08-14
De: Greg McKeown
Lo que los oyentes dicen sobre Ridiculously Easy to Do Business With
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Alan Berg
- 10-04-24
Read book by David
Thank you, David, for another great read. The ideas that you laid out here are clear, easy to understand, practical, and will no doubt help many many businesses. Looking forward to sharing this with my clients and audiences.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- P Scott Rayburn
- 10-18-24
Should rename this "CX" Bible- it is THAT Good!
David's new book DELIVERS!! Great Ideas to use from cover to cover! Even ideas that do not relate to my business are covered in such great detail- you cannot help but think "Genius"
Cannot say it loud enough! Great! Great! - I am un-patiently awaiting it to release in paperback so I can purchase for friends in my workplace! I can think of many that don't even know yet that they NEED THIS BOOK!-
5 STARS for ME !
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