Conversation Transformation
Recognize and Overcome the 6 Most Destructive Communication Patterns
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Narrado por:
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Christopher Prince
Acerca de esta escucha
One of the New York Post's Top 10 Best Career Books of 2012
Repair communication breakdowns on the spot and drive positive results in every conversation
Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.
Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:
AWARENESS: Learn to recognize an ineffective communication pattern the instant it occurs.
ACTION: Use specific new strategies to turn the conversation in a better direction.
PRACTICE: Engage in repeated, structured practice to turn those actions into new habits.
©2012 Ben Benjamin, Amy Yeager, and Anita Simon (P)2022 McGraw Hill-Ascent AudioLos oyentes también disfrutaron...
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Lo que los oyentes dicen sobre Conversation Transformation
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total3 out of 5 stars
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Ejecución3 out of 5 stars
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Historia2 out of 5 stars
- Andrew Hinkle
- 09-08-23
robotic
the subject material is good, but the solutions are very mechanical. you could probably distill this book into a one-page bullet list. the way it's presented leaves the reader feeling disconnected and looking in from the outside. if you put the material in the hands of an excellent presenter like John Maxwell, I think it would be much more impactful and helpful.
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