Frequently asked questions

Audible, an Amazon Company, is powered by Amazon Business for bulk purchasing. To place group orders for titles or memberships, log in or sign up for an Amazon Business account. 
After logging in, you can browse our full catalog and membership options, place your order on Amazon Business, and start sharing titles or memberships. For more details, learn how it works.

Have questions or prefer white-glove support and service? Contact our team.

Audible, an Amazon company, uses Amazon Business for bulk purchases and simple redemption. 
To start browsing available titles or memberships, create your free Amazon Business account.

You can order any quantity over 1. Whether you’re distributing audiobooks or memberships to a small group, or sharing a title with thousands of conference attendees, we can help fulfill your order.

Recipients can listen on almost any device using the free Audible app. The app is available for:

• iPhone and iPad – requires iOS 18.0 or later
• Android – requires Android OS 9 or later
• Mac – requires macOS 15.0 or later with Apple M1 chip or later
• Apple Watch – requires watchOS 11.0 or later
• Kindle devices
• Alexa-enabled devices, Fire tablets, and Sonos devices

Download the free Audible app to get started or read more about supported devices.

Yes. Recipients can download audiobooks in the Audible app and listen offline, perfect for flights, commutes, or anywhere without internet access.

Flexible pricing options are available for bulk purchases of titles over a certain threshold. For pricing options tailored to your organization's needs, contact our team. Audible memberships qualify for volume discounts, and you can save 10% when you buy 5 or more 6- or 12-month Premium memberships.

Yes! To purchase Audible Premium memberships for groups, log in or create an Amazon Business account, browse our membership options, place your order, and start sharing memberships.

Codes are typically available within 1 hour of purchase. To find your unique redemption codes, log in to your Amazon Business account and go to your order details.

You can use credit, debit and gift cards as well as the Amazon Business Card and US-based checking accounts to place your order on Amazon Business.

Pre-orders aren’t available yet, but you can purchase any title in the Audible catalog.

No, all purchases are final. In the event a gifted title is removed from the Audible catalog, contact our team for support.

To order specific titles for a group, place a bulk order. To let recipients pick their own titles, check out Your Company Bookshelf.

Redeem digitally from email or physical redemption cards. For help with delivery, contact us.

Physical redemption cards are printed cards made with the Audible team, meant to be shared in person with employees or event attendees. Each card includes a code that can be redeemed for the title or membership you purchased.

Yes, recipients need an Amazon account to listen to their audiobook, but no subscription is required. Recipients can log in to an existing account or create a free Amazon account when they redeem their code.

The recipient will be notified they already own the title and can listen to it in their Library. Your redemption code will remain active and can be shared with another recipient in the U.S. You should remind recipients not to share redemption codes.

You can check the redemption status of any title or membership you've sent. Go to your order details and select Manage audiobooks. When viewing your order, you can filter by redeemed and not redeemed status.

No, all purchases are final. You can always share the code with someone else in the U.S.

Currently, Audible only supports bulk orders in the U.S. For help with international orders, contact us.