Thomas H. Davenport

The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications.

Written by bestselling author Tom Davenport and Deloitte's Nitin Mittal, All-In on AI looks at artificial intelligence at its cutting edge from the viewpoint of established companies like Anthem, Ping An, Airbus, and Capital One....

Two management and technology experts show that AI is not a job destroyer, exploring worker-AI collaboration in real-world work settings....

Welcome to the age of data. No matter your interests, your industry, or the type of organization you work for - your world is awash with data....

Knowledge workers are the innovators, designers and marketers of your company's products and services....

Despite the dizzying amount of data at our disposal today - and an increasing reliance on analytics to make the majority of our decisions - many of our most critical choices still come down to human judgment....

Dive into a future of work where technology empowers everyone to be a creator and builder with All Hands on Tech. This pivotal book offers a comprehensive look into the role of citizen developers.

With authors from Clayton M. Christensen to Adam Grant and company examples from Intel to Uber, HBR's 10 Must Reads 2017 brings the most important management conversations to your fingertips.

This book will show you how to put big data to work in your own organization so that you too can harness the power of this ever-evolving new resource....