Stress in the workplace reduces productivity, increases management pressures, and makes people ill in many ways. Evidence shows that the problem is increasing. Workplace stress affects the performance of the brain, including its role in work performance, memory, concentration, and learning.
Success is achieved by putting people first, money second. This is a new concept in personal development geared for the 21st century, in which emotional intelligence, charm, and generosity replace academic qualifications in securing good, strong personal and business relationships. One's success in life lies in one's ability to navigate relationships: with customers, support staff, colleagues, subordinates, senior managers, and of course, family and loved ones, too.