Best-selling authors Chip Bell and John Patterson here describe the new rules for coping with demanding customers in a wired, want-it-now world. Bell and Patterson provide a tested formula for restoring balance to the customer relationship by establishing what they call “Service Calm”. The three steps to Service Calm sound simple, but they draw on sophisticated psychological principles and are profound in application.
You'll learn how to generate and test business ideas, and pick the one that's best for you... select the right entry strategy... name and locate your business... raise capital... build your team and get expert advice... protect your business secrets and intellectual property... effectively brand your business and market its offerings... handle pricing, distribution, and sales... manage your finances to specific objectives... prepare for growth... and even maintain your work/life balance as an entrepreneur.
"Not an interesting book"
Are you always running out of money - or worried that you will? Does your salary or income never seem to stretch far enough? You can change that, right now. You can begin bringing more money into your life immediately with this clear and effective program from Jerrold Mundis, bestselling author of How to Get Out of Debt, Stay Out of Debt, and Live Prosperously. This program works, and it is a total approach to your life.
"Save your money, or skip to summary."
Courage Goes to Work is for every manager who has ever struggled with how to get their employees to have more backbone. This book helps managers inspire their workers to move out of their comfort zones and harness their fears so they can step up to challenges more readily and embrace company changes more wholeheartedly. When each and every worker goes to work each day with more courage, the capacity of the entire organization to be courageous is enlarged.
Disneyland, Starbucks, Google, the first manned landing on the Moon, every novel ever written, ever motion picture ever filmed, every painting ever created - all began as a dream in someone's imagination. And all became real through the power of Extreme Focus. Pat Williams explains how to discover and focus on your passion in life, how to achieve great things tomorrow by focusing on today, how to discipline yourself for success, how to increase your courage and confidence, and more.
Virtually all job hunting experts agree that networking is the best way to find a great job. But most people don't have connections to the decision makers who do the hiring. And "networking" books, which are mostly written by and for salespeople, suggest aggressive tactics, often confusing these with real networking. They focus on building a powerful network over the course of a lifetime. But when you need a new job, you don't have time to build a huge, powerful network. You've got to use the network you already have.
In just 20 minutes a day, you can significantly improve your health, relationships, financial security...everything about your life. The secret lies in personalized self-hypnosis tapes that you make yourself to program your subconscious. Their effect is nothing short of astounding. They can build self-confidence, improve memory, cure insomnia, enhance your sex life, help break such bad habits as smoking and overeating, and much more.
Open Space Technology: A User’s Guide is just what the name implies: a hands-on, detailed description of facilitating Open Space Technology (OST). OST is an effective, economical, fast, and easily repeatable strategy for organizing meetings of between 5 and 2,000 participants that has been used in thousands of organizations in 134 countries and just keeps growing in popularity. Written by the originator of the method, this is the most authoritative book on the rationale, procedures, and requirements of OST.
World-renowned business strategist and best-selling author (The Experience Economy, 140,00 copies sold), Joe Pine teams up with Kim Korn to take the next step after The Experience Economy. They offer a revolutionary new model to help businesses understand and develop a strategy for harnessing the limitless potential of digital technology to create memorable, enriching customer experiences.
Time and space. Genetics and robotics. Education and fashion. Possibilities limited only by our imaginations. The future is yours to create. Could you be the Leonardo da Vinci of our times? Most ideas are incremental, quickly copied and suffocated by conventions. "Future back" thinking starts with stretching possibilities then makes them a reality "now forward". The best ideas emerge by seeing what everyone has seen, and thinking like nobody else. Newness occurs in the margins not the mainstream. Solutions emerge through powerful fusions of the best ideas into practical, useful concepts.
After reading countless articles and sought expert advices and have read many success stories of people creating a small fortune with opt-in lists you finally decide to have one of your own. Then it happens: you think you have known everything there is to know about opt-in lists and have followed their advices to the T and you still weren't able to make a profit. So what could have gone wrong? Why have others succeeded where you have failed? This audiobook will help you find success.
If you're overweight, you are not a bad person. You're simply overweight. But it's important to lose the extra pounds so you'll look good, feel healthier, and develop a sense of pride and self-esteem. Once you've lost the fat, you'll need to maintain your weight. In this booklet, you'll discover how to lose 10 pounds a month - a nice, safe loss of about two or two-and-a-half pounds a week - painlessly. You'll feel satisfied and more energetic than in the past without feeling deprived.
In dealing with this most important issue, you will be exposed to why exercise is a good thing. Then an introduction into the principles of exercise will be done. Did you know that even though emphasis is place on regular exercise, you will notice that a rest day is equally important? Learn why finding a routine is so vital and why planning goals for exercise routine is extremely important. How will motivation help you stay the course?
Now that your cover letter has got you the interview, all you have to do is to hit a home run and get that job. You’ll find in this book some killer interview tips and techniques that will seal the deal. First off, I want you to know that for you to even make it this far means that they’re very interested in you. The job is close enough to taste and basically has your name on it. Read more to get the info you need.