Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.
You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.
Executive presence is a quality that everyone wants and very few know how to achieve. Seeing Yourself As Others Do - Authentic Executive Presence at Any Stage in Your Career tells you what authentic executive presence is and how develop your own executive presence.
"Read This Before You Buy!"
Negotiations happen constantly in big ways and small at work. We'll give you tips on how to successfully plan and execute negotiations, as well ways to avoid getting blindsided.
Your sense of mature presence and ability to deal with challenge is greatly impacted by the manner in which you take feedback. It can literally knock you out of contention if not handled well. We'll teach you how to act, rather than react, to get maximum value from the feedback you receive.
Most people want to please their bosses, but they're not sure how to do so. That's because they're not sure what's important to you, even when you think you've been crystal clear on setting expectations. We'll give you some great tips on how to get what you need done by being clear on what you want, as well as how to deliver difficult messages about unmet expectations.
Ever joined a new team and found them resistant to your direction or ideas? Here are some great easy and creative approaches to get people engaged and moving along when they have stalled or are stuck in a rut.
"do a puzzle?"
Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.
You have great instincts, but do you always listen to them? Why not? You or those you lead have more to offer than they're currently sharing. We've put together a terrific guide to help you trust your gut effectively. The payback is huge!
Dealing with resistance to change when you get a promotion can make or break your first 90 days. Many people are burned out on change, and they can be glassy-eyed at the prospect of anything you suggest. Hear how three respected leaders went through the school of hard knocks, and see what you can borrow from their journey to be more successful. They can help you better navigate the corporate river.
Many people are asked to coach others at work, but they're rarely given adequate training in how to do so. In order to coach someone with credibility and authenticity, there are three key concepts about yourself to consider. We are professional coaches with 20-plus years of experience with our thousands of clients. We'll share what the concepts are and how to implement them.
nderstanding the other person's point of view, to see the world from their perspective, can make your life much easier. It can also demonstrate your professional maturity. We offer you a quick checklist that can be done while sitting in the many meetings you attend each week. It can work wonders with your key relationships at work.
The more experienced you become, the more roles you need to juggle. This series explains how to balance more effectively and find time for the three major roles you will face every day throughout your career: manager, leader, and coach.
"If it was simple we would already be doing it."
Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.
"Makes sense to me"
Did you know that the average employee needs five positive indicators for every critical one they get to think that you think they're OK? Reinforcement isn't just about giving a couple of "atta boys" now and again. Authentic inspiration and praise has many facets to it. We'll share some best practices from the best communicators Change Masters has seen.
Presentations have a disproportionate amount of impact on our careers. Great ones can glean more positive attention than you can imagine. However, so often we talk ourselves out of being our best as presenters. This piece talks about some great ways to get your mind and body on your side instead of working against you.
In order to maximize your political savvy, you need to become more aware of your power and those who are successfully managing the informal organizational chart around you. We'll give you tips on power and politics that will make you more effective and positively impact your perception in the workplace.
The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.
Many of our coaching clientele at Change Masters fit what we call the Intelligent/Impatient Person profile (IIPP). You might be one of them, or you might be dealing with one of them yourself. It's a great tool to have in your arsenal, but it can also mow people down if you're not aware. We'll help give you awareness about IIPP that will help you greatly at work - and at home.
If you're going to move your audience to take action, you need to move out of your comfort zone at critical times. How you open your presentation and answer questions in a presentation gives your audience a sense of confidence in how well you know your subject matter as well as tells them your level of capability and presence. We'll give your tips on how to give your presentations more impact and power and insights into managing Q&A with grace.
"How to give a presentation"