Showing results by author "Toni Krasnic" in All Categories
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Customer Experience Wheel
- 1-Page Plan to Navigating Your CX Transformation Journey
- By: Toni Krasnic
- Narrated by: Virtual Voice
- Length: 6 hrs and 24 mins
- Unabridged
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This book will help you put customers at the center of what you do, and in turn, grow your business. For any business to thrive, random initiatives in customer experience (CX) must evolve into a strategic, cohesive plan that accelerates growth and innovation. Traditionally, crafting a CX transformation strategy has been complex and time-intensive, often leading to it being overlooked. CX Wheel simplifies the creation of a comprehensive CX strategy by distilling the key elements of CX onto a single-page, actionable CX transformation plan. CX Wheel lays out a road-tested, how-to CX ...
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Customer Experience Wheel
- 1-Page Plan to Navigating Your CX Transformation Journey
- Narrated by: Virtual Voice
- Length: 6 hrs and 24 mins
- Release date: 02-29-24
- Language: English
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