Changing work patterns, pressures of this fast-paced life, family problems, life cycle changes, and poor health can leave even the most positive of us feeling negative. So how do we cope when this happen? How do we resist the pressure to be all things to all men? How do we handle the guilt when we feel we are failing and inadequate? How can we learn to be more focused? This practical, easy, step-by-step guide shows you how to find contentment with yourself.
"Over all pretty good"
Telemarketing presents companies with some great opportunities to win more business. If done professionally it can help you to stimulate orders, generate leads, and build rapport with your customers. If done incorrectly you can lose business, alienate your customers, and destroy your organisation's reputation. In addition, you might fall foul of the law. So it pays to get it right. Here's how.
"good on basics, a little behind the times"
When the head teacher of a struggling school is found brutally murdered in Langstone Harbour, DI Andy Horton is appointed to lead the investigation.
This book will help those schools who wish to generate extra money outside of statutory funding to fund innovative projects, capital build programmes, staffing costs and other initiatives.
"Great if you're British and clueless"
Andy Horton is called to investigate a suspicious fire on board a boat, but as soon as he arrives at the marina he experiences a premonition so strong it's almost audible. As he views the charred remains of a dead man he knows instinctively that this investigation will be like no other. Soon Horton is forced to confront and not just the victim's past, but also the mystery surrounding his mother's disappearance over 30 years ago.
When ex-con Daryl Woodley is found dead on the marshes bordering Langstone Harbour, the Intelligence Directorate believe his murder is linked to big-time crook Marty Stapleton, currently serving time in prison. Detective Inspector Horton is not so sure, and is thrown into a complex and frustrating investigation when a body is found on a rotting boat being salvaged in Portsmouth Harbour.
Friday the thirteenth begins badly for DI Andy Horton when he wakes to find his Harley has been vandalized and his boss, DCI Lorraine Bliss, has returned early from her secondment to HQ. Then, convicted murderer Luke Felton, released on licence, is repotred missing and a decomposed corpse is washed up in Portsmouth harbour. But before Horton can get a grip on either case, he’s called to a house where a woman he’d only met the day before has been brutally murdered. Is missing Luke Felton the prime suspect, or is it his body in the mud of the harbour?
"Unexciting Police Procedural 6th in Series"
When a body is found floating in the sea off Portsmouth harbour, Detective Inspector Horton initially judges it to be an accidental death. Soon though he discovers he’s got it very wrong. Accused of being incompetent by his boss, and with the head of the Major Crime Team coming down heavily on him, Horton wonders if he’s allowed his on-going investigation into the disappearance of his mother to cloud his judgement.
"Difficult to follow"
When naval historian Dr Douglas Spalding is found dead in Portsmouth's Historic Dockyard, the Major Crime Team is adamant it is suicide. Detective Inspector Horton is not so sure. Then another body is found in similar circumstances, and Horton is convinced they're looking at murder. Angry and frustrated at the lack of investigation, Horton goes out on a limb to prove he's right.
Horton and Cantelli are called to a nursing home where an elderly resident claims she’s been attacked by an intruder. Horton is ready to dismiss it as senile rambling until he discovers that her room-mate has died; the dead woman’s belongings are missing; and her son, convicted for armed robbery, has been found dead in his cell. Soon, to his surprise, Horton finds he is caught up in a complex investigation that has far-reaching international implications.
Inspector Andy Horton’s holiday peace is shattered when, stepping out across an abandoned golf course, he finds himself facing a distraught young woman with a gun in her hand, leaning over a corpse in one of the discarded bunkers. When she professes to be the dead man’s sister, and psychic, Horton’s old adversary, DCI Birch, is convinced she is a mentally disturbed killer. But Horton is not so sure.
Communicating effectively should be the simplest thing in the world, we talk and listen: or do we? And is that all there is to it? This audiobook shows you: how to read, interpret and use body language; how to open, structure, and close conversations; how to influence people; how to get on someone's wavelength; how to recognise, understand and relate to different personalities; how men break the ice and women open conversations; what he says and what she says: the different ways men and women talk; how to deal with criticism; and how to handle difficult people and situations.
When a former girlfriend shows up at his remote cottage with a disturbing story about the murder of a young woman 15 years ago, and her growing belief that the man convicted for it is innocent, former marine commando Art Marvik doesn't think much of it. But when Charlotte goes missing, everything changes. Soon, Marvik finds himself suspected by the police of being involved in not only her abduction, and possible murder, but also the disappearance of a scientist involved in top-secret research.
This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
"Straight to the point"
This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers.
Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This audiobook looks at how to build a positive media profile for an organisation. It provides information on how the media work and how to build good media relations. It also shows how to write a news release and get it published, how to conduct a radio and TV interview, and how to handle a bad news story.
We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are selling business to business, or business to consumer, this audiobook will tell you in simple steps how to close more sales and win more business.