Michael K. Simpson, a senior consultant to FranklinCovey, has spent more than twenty-five years training executives to become effective coaches, mentoring and guiding leaders and managers to encourage and develop the talent of their people - the most important asset in any organization. In this guide, you will acquire the skills to coach your personnel from the ground up, maximizing their potential on a personal level, as members of the team, and as contributors to the organization as a whole.
It can feel like a rigged game. Executives set impossible goals, so managers drive their teams to burnout trying to deliver. Employees demand connection and support, so managers focus on relationships and fail to make the numbers. The fallout is stress, frustration, and disengagement, and not just among team members - two-thirds of managers report being disengaged.