eBay is the world's marketplace! If you're ready to turn your hobby into an online business, Marsha Collier knows exactly how to help. Packed with proven techniques for boosting your business, Starting an eBay Business for Dummies, 3rd Edition includes the steps to success that you'll want to know.
The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space!