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David Zielinski

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  • Managing Knock Your Socks Off Service | Chip R. Bell,Ron Zemke,David Zielinski

    Managing Knock Your Socks Off Service

    • UNABRIDGED (7 hrs and 26 mins)
    • By Chip R. Bell, Ron Zemke, David Zielinski
    • Narrated By Sean Pratt
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    Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.

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