To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
"Interesting Theories in Management"
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
"Good Business Book on Teams"
The Carrot Principle reveals the groundbreaking results of one of the most in-depth management studies ever undertaken, showing definitively that the most successful managers provide their employees with frequent and effective recognition. Best-selling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing results. And they show how great managers motivate employees to excel by offering constructive praise and meaningful rewards.
"Recognition =/= Rewards"
The benefits of the levity effect are not conjecture but are built on extensive research and case studies from some of the world's most successful organizations. New York Times best-selling authors Adrian Gostick and Scott Christopher provide powerful examples from Boeing, Nike, KPMG, Yamaha, Enterprise, Zappos, and dozens of others, showing how lightening up can drive real business results.
"Note to all managers: Have fun at work"
Most employees feel invisible to their leadership, and many times prefer to stay hidden in the corporate shadow lands. The Invisible Employee, part fable, part business advice, teaches managers how to actively engage employees, and find the way to bring out the best in them.
When Medical City Dallas Hospital wanted to increase their patient satisfaction scores, they didn't just re-write another long mission statement or come up with a new set of rules. They said they wanted "to create raving fans out of our patients and families". The phrase "raving fans" got the employees' minds engaged and they started to think about their jobs in a whole new light; every time they had patient interaction they had to think, will this make a "raving fan"? And their satisfaction scores went up as a result.