-
The Meeting Planning Process
- A Guide to Planning Successful Meetings
- Narrated by: Mary Jo Wiseman
- Length: 1 hr and 42 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
The Meeting Planning Process
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
First-Time Landlord's Guide
- 11 Strategies to Efficiently Manage Properties, Select Stellar Tenants and Be Profitable with Rentals
- By: Lance Izar Echolm
- Narrated by: George Acevedo
- Length: 3 hrs and 36 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
From the outside, being a landlord may look like an easy job. Once a month you greet your tenants, collect rent from them, and leave. Being a landlord is not as simple as it seems. Just like tenants have their share of responsibilities, so do you as their landlord and property manager. For first-time landlords, all of this can be very overwhelming.
-
5 out of 5 stars
-
Informative, Motivational, and Generalized
- By Amber on 04-14-24
-
The Virtual CEO
- How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence
- By: Dani Dennis, Fifth and Rich
- Narrated by: Jenn Johnson
- Length: 2 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
Are you ready to unlock the transformative potential of artificial intelligence and revolutionize the way you run your business? Introducing The Virtual CEO: How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence. This groundbreaking guide is designed to empower aspiring entrepreneurs and established business owners alike.
-
5 out of 5 stars
-
A+ for Dani Dennis Fifth & Rich
- By Avid listener on 08-09-23
By: Dani Dennis, and others
-
The Art of Meeting Management
- A Comprehensive Guide to Manage Professional Meetings, Virtual Meeting, Events and Conventions
- By: J.W. Dionne
- Narrated by: Kelly Rhodes
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 26
-
Story5 out of 5 stars 26
Collaboration, discussion, and interaction are the lifeblood of a company’s progress and innovation. Unfortunately, meetings can hamper these collaborations when they’re poorly planned, badly run, and haphazardly organized. With the guidance and advice of meeting management expert J.W. Dionne, you’ll find out exactly what you have to do.
-
5 out of 5 stars
-
Excelent Guide!
- By Eunice G. on 04-27-23
By: J.W. Dionne
-
Have No Fear, Remote Work Is Here!
- How to Thrive in a Remote Work Environment
- By: Elbert Holden
- Narrated by: Bojan Djordjevic
- Length: 5 hrs and 6 mins
- Unabridged
-
Overall5 out of 5 stars 22
-
Performance3 out of 5 stars 1
-
Story3 out of 5 stars 1
Working remotely allows us to have more control over our time and organize it in a way that works for us personally. We can take care of errands during the day, take our laptop and work from an exotic location, or spend more time with family after dinner. And we get all of these benefits while still getting paid!
By: Elbert Holden
-
Nonprofit Fundraising Mastery 2-in-1 Collection
- How to Write Winning Grant Proposals + 7 Fundraising Strategies to Consistently Secure Funding
- By: James Ruell
- Narrated by: Robert Grindley
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall5 out of 5 stars 25
-
Performance5 out of 5 stars 25
-
Story5 out of 5 stars 25
Successful fundraising is your nonprofit's key to success. Discover the proven formula for winning endless grant funding and other fundraising strategies to keep the money rolling in. Holes in the funding plan are the biggest reason most nonprofits fail within the first few years of operation. Everywhere, nonprofit leaders spend sleepless nights worrying about securing the necessary funds to continue their mission. But that’s not going to be you.
-
5 out of 5 stars
-
A must for anyone looking to secure money
- By Shaznay on 10-29-23
By: James Ruell
-
Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- By: Joey Coleman
- Narrated by: Joey Coleman
- Length: 9 hrs and 28 mins
- Unabridged
-
Overall4.5 out of 5 stars 787
-
Performance5 out of 5 stars 682
-
Story4.5 out of 5 stars 681
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
-
1 out of 5 stars
-
Message tainted by using shady biz as examples
- By Amazon Customer on 04-25-19
By: Joey Coleman
-
First-Time Landlord's Guide
- 11 Strategies to Efficiently Manage Properties, Select Stellar Tenants and Be Profitable with Rentals
- By: Lance Izar Echolm
- Narrated by: George Acevedo
- Length: 3 hrs and 36 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
From the outside, being a landlord may look like an easy job. Once a month you greet your tenants, collect rent from them, and leave. Being a landlord is not as simple as it seems. Just like tenants have their share of responsibilities, so do you as their landlord and property manager. For first-time landlords, all of this can be very overwhelming.
-
5 out of 5 stars
-
Informative, Motivational, and Generalized
- By Amber on 04-14-24
-
The Virtual CEO
- How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence
- By: Dani Dennis, Fifth and Rich
- Narrated by: Jenn Johnson
- Length: 2 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
Are you ready to unlock the transformative potential of artificial intelligence and revolutionize the way you run your business? Introducing The Virtual CEO: How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence. This groundbreaking guide is designed to empower aspiring entrepreneurs and established business owners alike.
-
5 out of 5 stars
-
A+ for Dani Dennis Fifth & Rich
- By Avid listener on 08-09-23
By: Dani Dennis, and others
-
The Art of Meeting Management
- A Comprehensive Guide to Manage Professional Meetings, Virtual Meeting, Events and Conventions
- By: J.W. Dionne
- Narrated by: Kelly Rhodes
- Length: 3 hrs and 34 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 26
-
Story5 out of 5 stars 26
Collaboration, discussion, and interaction are the lifeblood of a company’s progress and innovation. Unfortunately, meetings can hamper these collaborations when they’re poorly planned, badly run, and haphazardly organized. With the guidance and advice of meeting management expert J.W. Dionne, you’ll find out exactly what you have to do.
-
5 out of 5 stars
-
Excelent Guide!
- By Eunice G. on 04-27-23
By: J.W. Dionne
-
Have No Fear, Remote Work Is Here!
- How to Thrive in a Remote Work Environment
- By: Elbert Holden
- Narrated by: Bojan Djordjevic
- Length: 5 hrs and 6 mins
- Unabridged
-
Overall5 out of 5 stars 22
-
Performance3 out of 5 stars 1
-
Story3 out of 5 stars 1
Working remotely allows us to have more control over our time and organize it in a way that works for us personally. We can take care of errands during the day, take our laptop and work from an exotic location, or spend more time with family after dinner. And we get all of these benefits while still getting paid!
By: Elbert Holden
-
Nonprofit Fundraising Mastery 2-in-1 Collection
- How to Write Winning Grant Proposals + 7 Fundraising Strategies to Consistently Secure Funding
- By: James Ruell
- Narrated by: Robert Grindley
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall5 out of 5 stars 25
-
Performance5 out of 5 stars 25
-
Story5 out of 5 stars 25
Successful fundraising is your nonprofit's key to success. Discover the proven formula for winning endless grant funding and other fundraising strategies to keep the money rolling in. Holes in the funding plan are the biggest reason most nonprofits fail within the first few years of operation. Everywhere, nonprofit leaders spend sleepless nights worrying about securing the necessary funds to continue their mission. But that’s not going to be you.
-
5 out of 5 stars
-
A must for anyone looking to secure money
- By Shaznay on 10-29-23
By: James Ruell
-
Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- By: Joey Coleman
- Narrated by: Joey Coleman
- Length: 9 hrs and 28 mins
- Unabridged
-
Overall4.5 out of 5 stars 787
-
Performance5 out of 5 stars 682
-
Story4.5 out of 5 stars 681
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
-
1 out of 5 stars
-
Message tainted by using shady biz as examples
- By Amazon Customer on 04-25-19
By: Joey Coleman
-
Association Management Excellence
- Become an Expert by Preparing for the CAE EXAM
- By: D.A. Abrams
- Narrated by: Jack Chekijian
- Length: 5 hrs and 12 mins
- Unabridged
-
Overall5 out of 5 stars 58
-
Performance5 out of 5 stars 56
-
Story5 out of 5 stars 56
The CAE certificate is one of the most selective and unique credentials in business today. There are, in fact, only 4,000 Certified Association Executives, a mere 2.5% of all professionals managing associations and non-profit organizations. If you aspire to become one of them, it's an excellent ambition. I'd like to help you succeed.
-
5 out of 5 stars
-
Great study guide
- By Shaina S on 06-10-20
By: D.A. Abrams
-
Certified Association Executive Exam
- Strategies for Study & Success
- By: D. A. Abrams
- Narrated by: Jack Chekijian
- Length: 4 hrs and 1 min
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
This book is designed to do three things. First, it seeks to explain the CAE certification and its many benefits, in the hopes that you will join me in preparing for and attaining this credential. Second, it will provide a step-by-step process for preparing for the CAE examination, strategically and comprehensively. Third, it sets out to explain how to ready yourself for the test itself, and to offer specific recommendations and solid tactics for approaching it, so that you achieve your objective and complete it, successfully and with ease.
By: D. A. Abrams
-
Next Level Airbnb
- 50 Essential Strategies and Tools to Optimize Your Short-term Rental Business and Maximize Your Investment for Long-Term Wealth. Fast Track from Beginner to Profitable Superhost
- By: Jill S. Riley
- Narrated by: Julie Shreve
- Length: 3 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 25
-
Performance5 out of 5 stars 25
-
Story5 out of 5 stars 25
Want to learn how to manage your Airbnb properties worry-free and maximize your profits while minimizing your effort? Within this book, you'll find solutions to the most common challenges Airbnb hosts face along with product recommendations to help automate your management experience.
-
5 out of 5 stars
-
Game Changer
- By Paul Stoic on 10-19-23
By: Jill S. Riley
-
Building Lucrative Income with an Airbnb Business
- The Low Budget Beginner's Guide to Creating Passive Income with Vacation Rentals
- By: Sarah L. Carter
- Narrated by: Jenn Frost
- Length: 3 hrs and 13 mins
- Unabridged
-
Overall5 out of 5 stars 25
-
Performance5 out of 5 stars 25
-
Story5 out of 5 stars 25
Grow your wealth the smart way by diving headfirst into the world of Airbnb investing. Are you worried about losing all your money if you were to make the wrong investment choices? Have you dabbled in the idea of starting an Airbnb business but thought it would cost you too much money to get it started Are you hesitant about Airbnb because you don’t own property or have the funds to buy any?
-
5 out of 5 stars
-
Great information!!
- By Lanell on 06-22-23
By: Sarah L. Carter
-
The Landlord Entrepreneur
- Double Your Profits with Real Estate Property Management
- By: Bryan M. Chavis
- Narrated by: Tom Perkins
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 62
-
Performance4.5 out of 5 stars 52
-
Story4.5 out of 5 stars 52
The Landlord Entrepreneur shifts the focus from dealing exclusively with residential real estate to building a dynamic property management business. By following the step-by-step instructions in this new guide, anyone can create a fully functioning, professional property management company in only 10 days. With Chavis's modern take on real estate, you will learn the five phases of property management and the skills needed to successfully move through them - as well as the hacks and tricks to build your profitable business from the ground up.
-
3 out of 5 stars
-
Good general guide but gineric information.
- By Daniel Gutierrez on 10-14-17
By: Bryan M. Chavis
-
Robert's Rules
- The Ultimate Guide to Understanding and Practicing Robert's Rules of Order
- By: Elliot J. Smith
- Narrated by: Mike Norgaard
- Length: 1 hr and 28 mins
- Unabridged
-
Overall4.5 out of 5 stars 34
-
Performance4.5 out of 5 stars 22
-
Story4.5 out of 5 stars 21
Since the late 1800s, Robert's Rules of Order has been used in corporate governance and executive boardrooms. Robert's Rules of Order were designed to properly assemble a group of people, of any size. It's a form of organizing assemblies intelligently. Any group, society, or assembly who adopts Robert's rules has the liberty to adopt their own rules - eventually creating their own book of rules.
-
2 out of 5 stars
-
Not for everyone....
- By yvonne on 08-08-17
By: Elliot J. Smith
-
Winning Grants
- How to Write Winning Grant Proposals That Will Get You Funding for Your Nonprofit
- By: James Ruell
- Narrated by: Robert Grindley
- Length: 3 hrs and 41 mins
- Unabridged
-
Overall5 out of 5 stars 53
-
Performance5 out of 5 stars 51
-
Story5 out of 5 stars 51
Every now and then, nonprofits partner up with government agencies, foundations, and other such organizations to carry out projects with potential to change lives, improve scientific understanding, or for artistic works. For you and your nonprofit, that means drafting a grant proposal. No matter how impressive your vision looks on paper, unless your proposal aligns with the goals of the organization you seek grants from, you’re bound to get rejected. The good news is, with Winning Grants, you’re only a few steps away from the secret to writing winning grants.
-
5 out of 5 stars
-
Clear and practical
- By Caroline on 09-24-23
By: James Ruell
-
Trucking Freight Brokerage Business Start-Up
- Step by Step Guide to Become a Successful Freight Broker
- By: Ronald Harris
- Narrated by: Sam Slydell
- Length: 1 hr and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 54
-
Performance4.5 out of 5 stars 45
-
Story4.5 out of 5 stars 45
The idea of owning a business crosses everyone's minds from time to time, and I was no different. For the majority, all that really comes along is a fleeting thought that never gets much true consideration. There are many reasons why people are afraid to take the plunge - they do not have access to substantial funds, they are afraid to lose the security that comes with a steady paycheck, they believe they will have even less time for family and other commitments, and a host of other "I just can't do it" excuses. But the biggest reason that most people never try is simple - they are terrified of failure. I was no different as I mentioned, I have gone through all the phases that most go through before getting into their own business, but being a OTR truck driver, I was gone weeks at a time. I still loved what I was doing, but I had been married now for several years, and we had two children with a third on the way. I missed my family when I was gone, and it was hard on my wife as well.
-
5 out of 5 stars
-
great
- By Amazon Customer on 12-08-17
By: Ronald Harris
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall4 out of 5 stars 81
-
Performance4.5 out of 5 stars 69
-
Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
5 out of 5 stars
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
Never Deliver Another Cr@p Project Ever Again!
- A Common Sense Practical Guide to Navigate the Project Management World – Learn What Project Theory Books Never Teach!
- By: Tony Smart
- Narrated by: Jeff Bower
- Length: 3 hrs and 38 mins
- Unabridged
-
Overall5 out of 5 stars 47
-
Performance4.5 out of 5 stars 47
-
Story4.5 out of 5 stars 47
The guidelines and ideas in this audiobook are a result of my extensive project management experience. I have successfully managed, implemented, and delivered countless projects, including complex global infrastructure-based projects. I am proud to say that I have been at the coalface of project management, and now I want to impart my wealth of knowledge to you, the listener of this audiobook, looking to seek useful and practical help in the realm of project management.
-
5 out of 5 stars
-
Practical tips!
- By Bradley Mitchell on 08-27-20
By: Tony Smart
-
How to Start Conversations That Get Results
- The First Minute, Book 1
- By: Chris Fenning
- Narrated by: Chris Fenning
- Length: 3 hrs and 14 mins
- Unabridged
-
Overall4.5 out of 5 stars 64
-
Performance4.5 out of 5 stars 54
-
Story4.5 out of 5 stars 55
Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.
-
4 out of 5 stars
-
SuCh an Awesome & Helpful read
- By deedee on 08-05-22
By: Chris Fenning
-
How to Build a Pharmacy Consulting Business: Your Rx for Finding Freedom and Lo
- By: Blair Thielemier PharmD
- Narrated by: Kara Kovacich Stewart
- Length: 2 hrs and 38 mins
- Unabridged
-
Overall5 out of 5 stars 22
-
Performance5 out of 5 stars 20
-
Story5 out of 5 stars 20
One way to explore pharmacy consulting and stretch your clinical muscles is by conducting Medication Therapy Management (MTM) services in your current position. In this book, I take it one step further and teach you how to offer pharmacist-led clinical services in various practice settings. Are you ready for a career change? One key to achieving your dream career is through entrepreneurship. Owning your own consulting business can help you regain your passion for pharmacy and find freedom at the same time.
-
5 out of 5 stars
-
Great learning opportunity
- By marryriley on 03-22-19
Publisher's summary
The Meeting Planning Process: A Guide to Planning Successful Meetings by certified meeting professional Mary Jo Wiseman offers a common-sense approach to managing the meeting planning process based on the knowledge and experience she garnered over a 20-plus-year career as a corporate meeting and event coordinator. The author’s systematic approach to project management helped her to get and stay focused on the task at hand while handling multiple details, projects, and deadlines throughout her career, and she wants to share her secrets for success with others.
The author firmly believes it is not just one person who makes a meeting or event happen, but rather a well-led team of dedicated, enthusiastic, talented individuals who come together to do what they do best to help organizations exceed program objectives and make them shine. It is the process or system used to get started that can either keep you on track or send you off the rails.
This guide offers a practical overview of the entire planning process for people just starting out in the business or meeting-planning veterans alike and offers keen insights and valuable tips to help create the perfect experience for their audience by staying true to the basic elements of the planning process. It is intended to lead people through the proper steps and the sequence of tasks involved in planning a meeting such as:
- Establishing a planning or design team
- Developing an overall plan
- Budgeting
- Site selection
- Communications
- Contract review
- And more
The guide also includes handy templates developed by the author - a meeting timeline; overall meeting plan; and request for proposal, as well as descriptions and diagrams of possible room setups. The latest revision of the guide was completed January 2019 and includes updated information on contract review (tips for negotiating hotel contracts) and safety and security questions to ask when conducting site inspections.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
Related to this topic
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall4.5 out of 5 stars 159
-
Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
The Landlord Entrepreneur
- Double Your Profits with Real Estate Property Management
- By: Bryan M. Chavis
- Narrated by: Tom Perkins
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 62
-
Performance4.5 out of 5 stars 52
-
Story4.5 out of 5 stars 52
The Landlord Entrepreneur shifts the focus from dealing exclusively with residential real estate to building a dynamic property management business. By following the step-by-step instructions in this new guide, anyone can create a fully functioning, professional property management company in only 10 days. With Chavis's modern take on real estate, you will learn the five phases of property management and the skills needed to successfully move through them - as well as the hacks and tricks to build your profitable business from the ground up.
-
3 out of 5 stars
-
Good general guide but gineric information.
- By Daniel Gutierrez on 10-14-17
By: Bryan M. Chavis
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall4 out of 5 stars 81
-
Performance4.5 out of 5 stars 69
-
Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
5 out of 5 stars
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 510
-
Performance4.5 out of 5 stars 420
-
Story4.5 out of 5 stars 418
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- By Sand Storm IR.Tools Technology on 09-06-15
-
Be Our Guest
- Perfecting the Art of Customer Service
- By: The Disney Institute, Theodore Kinni
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 877
-
Performance4.5 out of 5 stars 750
-
Story4.5 out of 5 stars 745
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
-
2 out of 5 stars
-
Too long and repetitive
- By M. Decker on 03-11-16
By: The Disney Institute, and others
-
Well Said!
- Presentations and Conversations that Get Results
- By: Darlene Price
- Narrated by: Darlene Price
- Length: 9 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 29
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 26
Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.
-
5 out of 5 stars
-
I'd choose the audio over the printed book
- By S. D. Schwaitzberg on 11-24-19
By: Darlene Price
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall4.5 out of 5 stars 159
-
Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
The Landlord Entrepreneur
- Double Your Profits with Real Estate Property Management
- By: Bryan M. Chavis
- Narrated by: Tom Perkins
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 62
-
Performance4.5 out of 5 stars 52
-
Story4.5 out of 5 stars 52
The Landlord Entrepreneur shifts the focus from dealing exclusively with residential real estate to building a dynamic property management business. By following the step-by-step instructions in this new guide, anyone can create a fully functioning, professional property management company in only 10 days. With Chavis's modern take on real estate, you will learn the five phases of property management and the skills needed to successfully move through them - as well as the hacks and tricks to build your profitable business from the ground up.
-
3 out of 5 stars
-
Good general guide but gineric information.
- By Daniel Gutierrez on 10-14-17
By: Bryan M. Chavis
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall4 out of 5 stars 81
-
Performance4.5 out of 5 stars 69
-
Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
5 out of 5 stars
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 510
-
Performance4.5 out of 5 stars 420
-
Story4.5 out of 5 stars 418
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- By Sand Storm IR.Tools Technology on 09-06-15
-
Be Our Guest
- Perfecting the Art of Customer Service
- By: The Disney Institute, Theodore Kinni
- Narrated by: Barry Abrams
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 877
-
Performance4.5 out of 5 stars 750
-
Story4.5 out of 5 stars 745
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
-
2 out of 5 stars
-
Too long and repetitive
- By M. Decker on 03-11-16
By: The Disney Institute, and others
-
Well Said!
- Presentations and Conversations that Get Results
- By: Darlene Price
- Narrated by: Darlene Price
- Length: 9 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 29
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 26
Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.
-
5 out of 5 stars
-
I'd choose the audio over the printed book
- By S. D. Schwaitzberg on 11-24-19
By: Darlene Price
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- By: Sharon Armstrong, Barbara Mitchell
- Narrated by: Robin Miles
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 33
-
Performance4.5 out of 5 stars 27
-
Story4.5 out of 5 stars 27
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- By Amazon Customer on 02-02-24
By: Sharon Armstrong, and others
-
The Art of War
- By: Sun Tzu
- Narrated by: Aidan Gillen
- Length: 1 hr and 7 mins
- Unabridged
-
Overall4.5 out of 5 stars 40,587
-
Performance4.5 out of 5 stars 33,567
-
Story4.5 out of 5 stars 33,148
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
-
5 out of 5 stars
-
The actual book The Art of War, not a commentary
- By Fred271 on 12-31-19
By: Sun Tzu
-
Never Finished
- Unshackle Your Mind and Win the War Within
- By: David Goggins
- Narrated by: David Goggins, Adam Skolnick, Jacqueline Gardner
- Length: 11 hrs and 6 mins
- Unabridged
-
Overall5 out of 5 stars 28,397
-
Performance5 out of 5 stars 25,375
-
Story5 out of 5 stars 25,284
Can’t Hurt Me, David Goggins’ smash hit memoir, demonstrated how much untapped ability we all have but was merely an introduction to the power of the mind. In Never Finished, Goggins takes you inside his Mental Lab, where he developed the philosophy, psychology, and strategies that enabled him to learn that what he thought was his limit was only his beginning and that the quest for greatness is unending.
-
5 out of 5 stars
-
He did it again!
- By Christian C. on 12-06-22
By: David Goggins
-
Traction
- Get a Grip on Your Business
- By: Gino Wickman
- Narrated by: Kevin Pierce
- Length: 6 hrs and 56 mins
- Unabridged
-
Overall4.5 out of 5 stars 7,252
-
Performance4.5 out of 5 stars 6,006
-
Story4.5 out of 5 stars 5,926
Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.
-
3 out of 5 stars
-
this is for 50+ employee companies, not small ones
- By Ryan Taft on 03-06-18
By: Gino Wickman
-
The 6 Habits of Growth
- By: Brendon Burchard
- Narrated by: Brendon Burchard
- Length: 5 hrs and 4 mins
- Original Recording
-
Overall4.5 out of 5 stars 5,814
-
Performance5 out of 5 stars 5,123
-
Story4.5 out of 5 stars 5,080
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
-
2 out of 5 stars
-
Don’t bother
- By B. Sharpe on 10-30-22
By: Brendon Burchard
-
12 Months to $1 Million
- How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur
- By: Ryan Daniel Moran
- Narrated by: Ryan Daniel Moran
- Length: 7 hrs and 38 mins
- Unabridged
-
Overall5 out of 5 stars 3,586
-
Performance5 out of 5 stars 3,091
-
Story5 out of 5 stars 3,075
By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
-
4 out of 5 stars
-
Good, but a Little Misleading
- By Chris Love on 11-28-20
-
The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- By: Ryan Holiday, Stephen Hanselman
- Narrated by: Brian Holsopple
- Length: 10 hrs and 6 mins
- Unabridged
-
Overall5 out of 5 stars 3,119
-
Performance4.5 out of 5 stars 2,612
-
Story5 out of 5 stars 2,577
Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
-
2 out of 5 stars
-
Not well made as audio
- By Andreas on 12-27-16
By: Ryan Holiday, and others
-
The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime
- By: MJ DeMarco
- Narrated by: MJ DeMarco
- Length: 12 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 8,242
-
Performance4.5 out of 5 stars 7,100
-
Story4.5 out of 5 stars 7,068
Since you were old enough to hold a job, you've been hoodwinked to believe that wealth can be created by blindly trusting in the uncontrollable and unpredictable markets: the housing market, the stock market, and the job market. I call this soul-sucking, dream-stealing dogma "The Slowlane" - an impotent financial gamble that dubiously promises wealth in a wheelchair. For those who don't want a lifetime subscription to "settle-for-less", there is an alternative.
-
5 out of 5 stars
-
Excellent!
- By Iray007 on 09-22-15
By: MJ DeMarco
-
The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- By: G. Edward Griffin
- Narrated by: Mark Bramhall
- Length: 24 hrs and 21 mins
- Unabridged
-
Overall4.5 out of 5 stars 5,724
-
Performance5 out of 5 stars 5,045
-
Story4.5 out of 5 stars 5,042
This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
-
1 out of 5 stars
-
Lost confidence in author
- By Amazon Customer on 07-11-20
-
Plan Your Year Like a Millionaire
- By: Rachel Rodgers
- Narrated by: Rachel Rodgers
- Length: 2 hrs
- Original Recording
-
Overall4.5 out of 5 stars 1,190
-
Performance4.5 out of 5 stars 1,153
-
Story4 out of 5 stars 1,152
Plan Like a Millionaire is part of a riveting three-part series, and it's all about elevating your game and setting goals like a seven-figure earner. In this wealth-inspiring listening journey, Rachel reveals the secrets of how to set goals, manage time wisely, build essential support systems, break free from financial constraints, and make savvy money decisions.
-
3 out of 5 stars
-
Feel Good Book, only
- By Maggie on 01-06-24
By: Rachel Rodgers
-
Going Infinite
- The Rise and Fall of a New Tycoon
- By: Michael Lewis
- Narrated by: Michael Lewis
- Length: 8 hrs and 56 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,811
-
Performance4.5 out of 5 stars 1,639
-
Story4 out of 5 stars 1,637
When Michael Lewis first met him, Sam Bankman-Fried was the world’s youngest billionaire and crypto’s Gatsby. CEOs, celebrities, and leaders of small countries all vied for his time and cash after he catapulted, practically overnight, onto the Forbes billionaire list. Who was this rumpled guy in cargo shorts and limp white socks, whose eyes twitched across Zoom meetings as he played video games on the side? In Going Infinite Lewis sets out to answer this question, taking listeners into the mind of Bankman-Fried.
-
1 out of 5 stars
-
really expected more rigor from Michael Lewis
- By Wowhello on 10-04-23
By: Michael Lewis
-
Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
-
Overall5 out of 5 stars 18,807
-
Performance5 out of 5 stars 16,185
-
Story5 out of 5 stars 16,045
Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
-
5 out of 5 stars
-
Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
Love Books? You'll Love Audible.
Transform your day
Replace endless scrolling with endless listening. Chores can be fun.
Listen everywhere
Download titles to listen offline, wherever you are in the world.
Carry your entire Library
Your stories go where you go. Audiobooks don’t weigh a thing.
Listen and learn
Discover stories that can change your mind, your well-being, and your life.
Reach your reading goals
You can’t turn pages while you drive—but you can press play.
Find your niche
WIth thousands of titles to explore, there’s something for everyone.
What listeners say about The Meeting Planning Process
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- james h huonder
- 04-11-19
Great flow of information.
Good voice quality, nicely paced, shows how much trouble one can get into without good information. Nice to listen to.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!