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Effective Communication Skills  By  cover art

Effective Communication Skills

By: Dalton Kehoe, The Great Courses
Narrated by: Dalton Kehoe
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Publisher's summary

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.

These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.

Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.

You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.

When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2011 The Teaching Company, LLC (P)2011 The Great Courses

What listeners say about Effective Communication Skills

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Great info that will help you in communication

A little slow at the beginning but great help within the rest if the course. I feel like a better communicator or listener already

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1 person found this helpful

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will be listening again and again.

so much good knowledge in this lecture will require multiple listens. a well thought out lecture full of practical tools that is a daily must use.

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Mostly good

Only complaint of the book would be its brief promotional spot on MBTI pseudo science.

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Must Listen

This is a fantastic course, a must for everyone. In a world where the me,me, me has been promoted, he gently persuades you throughout the series to step back to include focus on the other person and the situation. This ranks up there with How to Win Friends and Influence People. Both should be revisited often.

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  • Overall
    4 out of 5 stars

A great tool to bump up your communication skills

Some things in this course I already knew but not exactly how to express it in words. This course has been a vessel to help me reevaluate how I communicate with others and how I can improve. It has actually helped me to communicate better on a professional level as well as with my spouse. A great listen ......worth my time spent.

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This book is essential

Great advice for improving your relationship with yourself and others. I have read a lot of self help and business books and this knowledge, if taken to heart can really empower you.

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GREAT FOR LEARNING TO BE EFFECTIVE COMMUNICATOR

This is not for someone with an ego wanting to learn the hows of effective communication hut willing to look and understand themselves and those who's path they criss daily. ..

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2 people found this helpful

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So much to this course !

I found this course interesting and informative , unfortunately however I got very bored with the complexity of it all. If I were a business manager I'm sure it would be extremely helpful and as wife and Mother it gave me a mass of insight into how to avoid family conflicts. It all makes sense , I shall no doubt listen to it all again and would recommend it to others but doubt whether my husband or son would enjoy it much.

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Great Learning

There is no doubt that these, "Great Courses" offer so much. So much to learn, so little time.

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Excellent Course

I was looking for some help to get me out of my shell. This course helps you get the right mindset

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1 person found this helpful