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Effective Communication Skills

By: Dalton Kehoe, The Great Courses
Narrated by: Dalton Kehoe
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Publisher's summary

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.

These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.

Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.

You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.

When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2011 The Teaching Company, LLC (P)2011 The Great Courses

What listeners say about Effective Communication Skills

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A Must.

Very well conceptualizes aspects of communication. Essentially promotes expansion of one's perspective in regards to oneself, others, culture, environment, circumstance.

Very good stuff.

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Loved the book

I like that this book was not geared around the current and ridiculous political correct agenda but rather just stuck to the nuts and bolts of effective communication.

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Brilliant

I loved it. Now I have some told to start on what would be in my estimation a lifelong journey to communicate effectively.

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Very Informative

I have a lot to learn about good communication and this book makes it clear that I have even more to learn than I thought.

Good details, well structured, & the lessons effectively build off of each other. This is a definite recommendation…!!!

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Sad I can’t keep this…. Loved enjoyed and took some much away.

I want to keep this book and listen to over and over again. I’ve learnt so much. I love the teacher, his voice and everything about this book. Truly an eye opener and a great Lesson. Thank you

My only disappointment is that for some reason it says I will no longer stay in my library after the 31st October! Why is this? I’d love to keep this book.

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This book is essential

Great advice for improving your relationship with yourself and others. I have read a lot of self help and business books and this knowledge, if taken to heart can really empower you.

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GREAT FOR LEARNING TO BE EFFECTIVE COMMUNICATOR

This is not for someone with an ego wanting to learn the hows of effective communication hut willing to look and understand themselves and those who's path they criss daily. ..

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So much to this course !

I found this course interesting and informative , unfortunately however I got very bored with the complexity of it all. If I were a business manager I'm sure it would be extremely helpful and as wife and Mother it gave me a mass of insight into how to avoid family conflicts. It all makes sense , I shall no doubt listen to it all again and would recommend it to others but doubt whether my husband or son would enjoy it much.

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Great Learning

There is no doubt that these, "Great Courses" offer so much. So much to learn, so little time.

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Excellent Course

I was looking for some help to get me out of my shell. This course helps you get the right mindset

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1 person found this helpful