One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 100,000 people break through conflicts and transform their personal and professional relationships. Experienced therapist Michael P. Nichols, PhD, provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, even in difficult situations.
©2009 Michael P. Nichols (P)2016 Tantor
"This is more than a good book; it is a vital manual for any of us who would either like to feel good about our relationships or avoid dying before the end of our lives." (Carol M. Anderson, MSW, PhD, Western Psychiatric Institute and Clinic, Pittsburgh, Pennsylvania)
There are 4 basic means of communication:
I have had very little training on the last. This book was excellent and I'm excited to apply what I've learned.
Loved it all around. Wonderful insight, stories and instruction. I will definitely be reading (listening) to this over and over for years to come. I've already gifted this book to 3 others!
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